faculty

admission representative

counselor

director of training

operations coordinator

The Chicago School of Professional Psychology

You do the same 3 tasks day in and day out. They expect you to provide ample written communication but do not count it toward your daily outreach attempts. You dial someone, leave a VM, send a text and send an email to 100 people a day and will be lucky to speak to one.
I have not gained any additional skills since being hired 4 years ago as there is no professional development nor is there any room for growth. Coaching sessions JUST began taking place about 6 months ago and the coaching is done by a 3rd party who is not familiar with your individual strengths making for a very generic and compliance oriented coaching session. No real strategy is discussed aside from "use open ended questions" and "you need to dive into their motivation more". 
Management is detached and outdated. They make sure to maintain a healthy distance from the staff creating a big brother kind of environment.
The only reason I have stuck around is because of the people. There is an ample amount of people who genuinely want to make a difference in student lives despite the money driven environment we work in. It is a for profit organization disguised as a non profit.
The hardest part of the job is the inability to work autonomously. You have no control over your recruiting strategy making for a very micromanaged environment. 100 calls a day are expected. Regardless of your strengths (written communication, prospecting, obtaining student files, program knowledge), they expect people to use the exact same strategies without taking into account where strengths could be leveraged. The upside is that you never ever have to think too hard about what you are doing. Anyone can do it because it is just a cold calling center.
The most enjoyable part of the job is the work from home aspect. Additionally, the school itself is stupendous and after 2 years of employment, they paid for my masters. SO even though i wasted 4-5 years doing the exact same thing everyday with no need for critical thinking, I did earn a degree for free. 

I had the displeasure of working for this company years ago and I cannot tell you how happy I was to move on! A typical day consisted of unethical behavior, gossip, racism, favortism, professional bullying and unfair politics. African-American and Latino students and employees are often nothing more than targets. Looking back, the problem seemed to originate with upper management where the effects were experienced and perpetuated in all levels of Operations. Management (particularly HR) brushed the complaints that were so often hurled at them (via employees and third parties) under the carpet with financial settlements, low disciplinary measures, suspicious terminations and the old "blind eye". I would not recomend this organization to anyone... unless they were an investigator with the EEOC. BEWARE! If you are a student or professional with any level of moral or ethical decency, seek an organization that actually stands for DIVERSITY in education!

What is the best part of working at the company?
One manager in particular was great. Otherwise, a lot of butt kissing going on in admissions.  Most of the students are focused and serious so it's fun to help them get where they want to go. Many of the teachers were cool and talented. So the product wasn't hard to sell. Too corporate minded though. $$$

What is the most stressful part about working at the company?
Like most sales jobs, you rely on someone else to get you your leads and if the leads are bad, they can tell you you're just not good enough or not working hard enough. If you do well and kiss butt you'll do well. But not one without the other. 

What is the work environment and culture like at the company?
On campus was pretty fun and relaxed. Online is pretty buttoned up. Meetings everyday. Progress report at the end of the day. Weekly number check ins. 

What is a typical day like for you at the company?
calls, calls, calls, did I mention phone work? :)

Before the actual day of seeing clients, I would write progress notes of either face-to-face meetings of the clients or phone calls. I would also review case file notes to update myself on the progression of each client.
Each session was different because it involved a 4 year old and father having a supervised visitation so some days the mother would have concerns regarding her son after spending a day with his father. There were sessions when the 4 year old and father bonded great over activities and conversations and then at times, the four year old would have a lot of energy

They are great at teaching the skillset needed for psychologists in different fields of study.  They are dedicated to their student population.  But that is speaking to the faculty and Deans, not the administration.  Unfortunately, the administration cannot make up their mind what direction they want the institution to go in.  Some days they want to keep things the same.  Other days they want to be innovative and modern.  But they don't want to invest the money or people resources to get there.  They want to try it out, quickly, very quickly.  And if it doesn't work once, then it is on to something else.  The Executive Leadership has a different flavor of strategy, every month.

Pros
- Advancement opportunities tailored to the individual. If you were one that wasn't afraid to roll up your sleeves, the opportunities come exponentially.
- Fast paced environment, entrepreneurial mindset that allows one to continuously explore and invent/improve systems and processes.
- Great benefits including min. 7% 403b contribution, summer/winter recess and educational/professional … 

Cons
If you're not looking for an accelerated career advancement, widespread career exposure and a place where you can constantly put your skills to the test, this may not be the place for you. I had a mentor that really put me through bootcamp, but as I reflect over the years, I am so thankful of how far and how fast I've grown.

This is a place where talent is not appreciated or developed. The insecure leadership /  management will keep good talented people down, and they will not work to help talented employees grow and make significant contributions out of fear of appearing less themselves.  But of course, there is dishonest lip service along with the excessive organizational politics.  Many employees are students or former students of the school. 

This is a great place to work if you are someone who wants a job, but nothing more than that.  You need a place to stop for awhile.  If you show subservience and you make your goals for the most part, then you will be happy here, as management is relaxed with those who play their part.

The Chicago school is really a for profit organization operating for tax purposes as a non profit- they care about one thing money.  They don't care if the students cheat, they don't care who they enroll, they just want the money- they pretend to care about the students they really don't . No career fairs for graduate students- students feel like   the faculty doesn't
 care.

I worked here for several years before leaving after I could no longer stomach the inexperience and naivete of management, as well as how they target Latino and Black students with deceptive information. President offers no leadership, is indecisive and out-of-touch with reality...is basically a puppet of the TCS president. Most administration are there to collect paychecks in exchange for turning a blind eye to the severe problems that permeate this place. Lavish spending on travel, events and board meetings are a priority. Stay away. Having this place on your resume has no value.

I have a great, fun team and benefits are pretty good.  However, our staff works the most as compared to other depts, even though we are supposed to have comparable work hours.  The nature of our business makes it a challenge to take time off and the work can be repetitive. Yet, the people around me are bright and it would behoove the institution to cultivate internal talent. I've learned a lot in terms of director management, budgets, and marketing.

Top Job Titles	Average Salary
Faculty 21 salaries reported	$100,902 per year
Admission representative 10 salaries reported	$25.60 per hour
Counselor 3 salaries reported	$23.58 per hour
Director of training 4 salaries reported	$82,500 per year
Operations coordinator 9 salaries reported	$22.54 per hour

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