retail sales associate

lead retail sales associate

The Eastwood Company

Eastwood has a lot of potential to be on the forefront of the automotive industry but in order to do so they must see the what I call the "big picture". The working level people are great and have an amazing company attitude but unfortunately this does not transfer to the management team.  There seemed to be a disconnect between what the workers, the ones who "get their hands dirty", and management see.  Company goals and budgets were made based on hopes of future success but there were no actions taken to support or meet those goals. Decisions seemed to be tossed around, sometimes even ignored until the very last minute and often times without seeing the realistic outcome. The company has great potential with its only pitfall being the  management and the failure to see amazing opportunities that are right in front of them.

Not a good company was asked to fill out a survey that was a complete joke then did not go over it during the town meeting.   They give people titles of director to people that do not deserve it..   They talk about culture which is a joke they do not sell anything they just box things from China they don't make anything.   People have left this company the latest is the network administrator who know what he was doing and the it director just stays in his office seems like the admin had a reason to leave I thought he was good here.   Might be time for some of us to leave direction of company going no were... Most people that work here cause it is close to my house that is why I work here

It was grunt work (like all call-centers) still i felt blessed to be employed, and that i SHOULD do a good job no matter how disagreeable a work day was. for what I earned, they were entitled to that. The HR department is wonderful and very accommodating to workers with children. Upper management looked upon the call center as this sort of sterile lower form of life, and seemed to be in a perpetual tail-spin, and FEARFUL for their jobs. My supervisor was a peach!, but the company continued to throw good money after bad, and when it came time to lose some heads, great long-term employees were axed.

HR department lied about everything.  IT part was so full of them selves  Call center not respected at all .  all company meetings were a waste would never answer questions .  Salarys are horrible .  fake garage .  just a horrible experience i am happy that i didn't stay there long and moved on to something better would recommend anyone find something better .  I should have listened to someone that worked in IT there to never work there ever i was dumb to take the job for the time

overload with work, management is all about them self, there is no room for advancement/ growth. management plays favorites . pointless meeting about production. they dangle bonus pay above your head then make up a excuse not to give it to you. most people in shop are decent. fake studio . everything that is Eastwood made comes from china its all junk. there raises and a nickel after a year its pathetic.

Provide information to customers about the company's products and services, explain the company’s policies, help customer place orders, answer customer questions about their orders, resolve complaints, offer suggestions on additional products that are needed for a customer to finish their project. Additional tasks to support the customer,  Customer Solutions team and the Company.

Worked at the company for 3 years, with promised advancement, pay, new positions, etc. They capped me with the start of my position immediately, well actually your first day is your final pay. Barely had any actual manager support, the company moral is worse than coming down from a bad high (metaphorically speaking), drama between departments, and lastly, did I mention horrible pay? Oh, you got yearly raises. But 3% of nothing is still nothing.

Typical day of work is from 7am to 3:30pm which are great hours. On some days we get overtime. Everyone is focused on their set of packing sheets and picking items in a timely manner. 

Management is very appreciative of all warehouse workers and their work.

Communication is excellent.

 

Great co-workers but terrible Leadership team who doesn't really care about anything else but how far they get to advance.
The hardest part of the job was trying to perform every day while not giving any budget. The team also lacked clear performance metrics so you only hear about things when they go wrong.

Company makes and executes decisions quickly which can be both positive and negative.  Teamwork has suffered over the last couple of years and some decisions have been unwise and costly

Top Job Titles	Average Salary
Retail sales associate 2 salaries reported	$14.25 per hour
Lead retail sales associate 1 salary reported	$20.00 per hour

Working at The Eastwood Company: Company Overview and Reviews

The Eastwood Company

The Eastwood Company Ratings

Popular jobs at The Eastwood Company

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected