lifeguard

bartender

line cook/prep cook

ride operator

mechanic

The Funplex

A typical day at the Funplex was difficult.  The clientele are very rude and demanding, which is to be expected at any job, but ive had other jobs and this one is like no other.  the guests there are lower class, and they hardly have manners.  the guests will do unspeakable things, that you'd hope no one had the capability of doing.  meaning they leave trash, they speak to you like youre stupid, they want to cause problems, and etc.  now thats just the adults.  The children are worse.  Parents do not know how to raise their children.  they act as if we are the babysitters and they let their kids run around like animals.  
The management is terrible, they don't know how to run a business.  Most of them are jerks with big heads and they will put you down.But a lot of my managers are also very chill, i would say its half and half.
The co-workers are awesome.  the only reason i stay is because of the amazing friends ive made working here.  Once you become a team member you are part of the family.  everyone is warm, welcoming, and friendly.  Even if you are shy you will find a place to fit in.  
This job is physically and hourly demanding mostly in the summer.  you have no life in the summer.  in the winter, you get no hours.  so there are two extremes.  this job pays next to nothing for the amount of stuff we have to do and put up with.  
Also the discounts we get are 50% off for the park 30% off for food.  which makes no sense because i buy food on my break sometimes but i never ever would want to come there on my day off and play. so in reality it should be the other way around.

I loved working at the Funplex. This was my first job and they have been nothng but great to me. I have had to opportunity to move up at this family-owned establishment. I went from working as a ride attendent to becoming a party and event host to my current position as a office coordinator. In this position, I stand a flexible member of the team as I can host events if needed, book parties and keep the overall functioning fo the office. They are very flexible and accommodating with schedules and that is a huge factor as to why I am not in a huge rush to leave. When I find another job, I would leave the Funplex simply because I would like to start working in my career (nursing) but I loved the atmosphere and the job that I did. Maybe one day I may have a office job or nursing manager job at a hospital.The hardest things about this job I would say are the guests at times. The Funplex in Mount Laurel caters to the South Jersey region, Philadelphia area and all parts of the east coast, so we can get some interesting guests at times. However, it is all about quality customer service skills when you deal with various popluations of people and knowing how to deal with their needs ans hear out their concerns and ultimately knowing either how to solve it or to whom to pass the issue to.

NO compliments, I loved this place. Great first job.

What is the best part of working at the company?
It was living heck working here. They mistreat the children they hire. They mainly hire highschoolers starting from age 14. They don’t even let you go to the bathroom more than once per shift (even an 8 hour shift) despite it being a basic human right.  When someone does let you go to the bathroom, they make it seem like you’re causing a huge issue and get mad at you. 

What is the most stressful part about working at the company?
Nobody cares. From the top level all the down, no one cares. They don’t care about the kids they have working. You don’t get the necessary assistance or training. You get treated like the scum on the bottom of someone’s shoe.

What is the work environment and culture like at the company?
Awful. I’d send the absolute worst people I’ve ever met to go work there. Only those people deserve to be treated like that. 

What is a typical day like for you at the company?
You get in, you set EVERYTHING up by yourself, you take orders without any names or numbers, you make the orders immediately after, and then you have to serve the order too cuz it’s just you doing everything. Then, at the end of the day, you clean and wash everything and restock and close up. The customers are mostly irritated parents not willing to acknowledge that you're a child too, so they take out their frustrations on you.

On a daily basis I check the social media sites, make edits to websites, try to find new ways to market the facilities and drive business. I also work on any projects that the owners need me to help out on from law suits, to analysis of PNL's to analysis of sales and web traffic. I have learned about the real estate business and family entertainment business. Within this job, I have had more involvment with the ownership and how they make decision and how they decide to do different projects. Management can be difficult to work with at times, not always open to other ideas and always think they have the answers. Have a good relationship with the management, but have had rough moments. The co-workers i have all vary, some are great to work with, others make things a little more difficult. Do not mind working with any of them. Hardest part about the job is getting new ideas to be approved by management to move forward with them. The most enjoyable part of my job is seeing how the new waves of technology have really helped the company grow in those areas. Plus, I enjoy the ever changing assignments I get.

The Funplex has got to be one of the worst Jobs I have ever stumbled across. The benefits are barley an actual benefit besides from letting you get free access to other parks and all food options are 50% off. The coworkers are definitely the highlight of the job. Unfortunately you barely could talk to them because Management refuses to let you speak even if business is running slow. Theres no leaning, no talking, and no phones. I do understand why you cant have phones though because its a distraction and being on a focus based position, it makes sense.  I like the coworkers though, best part of the job. Management is a joke though. They always somehow mess up the schedule so even when you do get it, there is a chance that thats not the final one. There have been times where I have stayed past my shift and never received breaks and would have to tell them that It was past my shift and that I was done. One BIG problem is that this place does not care about you. You are simply an ant in this whole operation that is going on. Its a shame really because there are some supervisors that I really just love but the bad ones just outweght them. DO NOT WORK HERE THEY DO NOT CARE ABOUT YOU

My interview process before being hired was very thorough. First I saw the main hiring manager. He was honest with me about the workload that it would be and I agreed to the dress code (neutral colored sneakers). I let him know that I was interested in Food and Beverage and he directed me to one of the managers for that line of work. From there I saw a powerpoint presentation about the expected conduct of a Funplex employee. The management there is truly cognizant of how potential employees' personalities are either beneficial or damaging to the work environment. The main hiring manager made it clear that every employee is expected to have a pleasant attitude and smile. This is regardless of whatever negative or irrelevant things employees are actually dealing with. Once while I was working the cash register and selling food, the main manager told me to say either "Thank you" or "Have a good/nice day" to the customers. This place is managed excellently.

Honestly, a great starter job, but management kind of sucks.  Nothing is taken seriously, supervisors and managers "do" regular employees.  Don't expect to move up no matter how hard you work.  A typical day at work in the rides department consists of angry guests, air shot breaking down, management not caring, and a fast-paced work environment.  During my time here, I grew close with managers and leaving was something I should have done sooner but I didn't want to leave the somewhat fun work environment.  My biggest thing is, there's no guarantee of moving up to be a section lead/head cashier/ game pro unless you are well noticed.  Some people in the rides department don't deserve to be in the role that they are, not to mention the ridiculous amount of favoritism.  Some get away with way more than the others just because they are well liked.  You can do literally everything you need to do to get promoted, work 10x as harder and better than your employees who don't care at all, and not get anywhere.  Would not recommend this job at all

Cash Procedure:
-Counting cash 
-New cash machine ARCA
-Cashing in & out team members (employees)

Guest Relations:
-Dealing will all guest situations

Team Member (Employee) Relations:
-Praise
-Discipline
-Terminating
-Acquiring Applications

Training:
-Molding new team members (employees)
-Performing basic trainings for new team members (employees)
-Orientation, Basic Training 

Human Resource/Administrative:
-Scanning bills/invoices to corporate office
-General filing
-Filing team member (employee) information
-Documenting termination/write-ups
-Updating team member (employee) availability
-Completing, pulling video, and filing away accident reports 
-Updating schedules
-Entering new team members (employees) into hand-punch system 

Operations
-Answering radio calls daily
-Dealing with guest situations
-Ensuring team members (employees) have breaks
-Ensuring the happiness of all guests
-Ensuring the facility stays safe & clean
-Managing & Supervising staff (50+ a day, 250 total)
-Communicating with other managers

A typical day at work consisted of cleaning the work area and prepping both the food and beverages to be consumed in a safe manner. Then serving customer whichever item they chose. Then reverse order by cleaning the work area a second time and prepping all food and beverage for over night storage.

What I learned was how to manage a bar. Was a new scene for me but it was a very fun and exciting time. 

Management wasn't the best in terms of organizing and having the thrive it took to keep the place running properly. 

The culture there was very vast. ALL sorts of customers were there. From new born to the elderly. Of all shapes and sizes and interacting with everyone was wonderful. 

Hardest part of the job was having to be in 3 different areas at once. There were times when I had to step up and take care of 3 different stations.

Most enjoyable part was for sure making my customers smile knowing they are enjoying a meal and beverage after a long hard day at work.

Managers did not care about their employees needs, even if a worker said they were unhappy working an attraction the managers would still put them on the same attraction the next week. 
One time a staff member lost their mentor who is a second mother, Staff called and let the managers know what happen and they still said come to work if they can not find coverage. The mangers saw their mental state and still refused to send me home or let me leave stating that staff would be walking off the job. A incident with a guest happen which resulted in staff telling them to get off the ride. Instead of looking at the camera footage to see how the guests acted even with the staff member calling them for support or understanding staff's mindset they fired them on the spot. 
Managers honestly need to learn to allow their works time to grieve or help find coverage in an employees time of need.

Top Job Titles	Average Salary
Lifeguard 1 salary reported	$16.75 per hour
Bartender 3 salaries reported	$15.63 per hour
Line cook/prep cook 1 salary reported	$18.00 per hour
Ride operator 4 salaries reported	$15.13 per hour
Mechanic 4 salaries reported	$29.50 per hour

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