case manager

correctional officer

transportation officer

monitor

registered nurse

The GEO Group, Inc.

If youlisten to reviews beleive this one. If yoi want to work corrections dont start here. You will never go anywhere with this job even attempting to transfer wont work because of the own companies view of this place. Yes you will make 13 dollars an hour it will all sound good but working there is a totally different story. Lets start with walking in the door. You cannot walk in the front door is that back door covered in pigeon feces and dead birds. Noone cares about the appearence and walks or drives over the dead animals on the ground umtil they dry out and a breeze blows the pieces away. You have to operate the video button and wait to be let in most times this does not work. Secondly the video cameras within the facilty to see who is coming in mostly do now work periodically or ever. So they blindly let people in from time to time. You also cannot being food or a drink including medication because of the pounds. Yes pounds . of drugs entering the facility probably daily. The management if you could call them that if currently contemplating strip searching all officers entering/leaving the building. But dont worry this will not include management or other staff because it never has. After said search you will wait for management to meet with you and counsel you on why and how you should be searched. You will hear you assignment go to get keys for you post if the whole system doesnt lock up like it does almost daily. You will call the elevator if its working get in if it opens and doesnt skip you and if someone didnt commendeer the elevator so they dont have to wait to get in. Then finally get in go to your post that maybe 1 of the 3 assigned people with be because noone cares or management tells them they can leave after they whine enough. You probably will be told most things are done haircuts showers ect. But they only say that until the maybe working elevator arrives and they can leave. By the way expect to get stuck in the elevator. Once you assume your post you will probably smell something burning because its either weed, ccigarettes or burned chops to cover said smells. Noone will have actually gone into the units unless made to so there will be all sorts of laundry blankets and cut up shower curtains covering all the windows, lights and walls. Ordering someone to do something youllget brushed off. Placing disciplinary orders on them is impossible because they probably dont have ids because noone asks for them and if you manage to write them up itll get thrown out because management will tear up the disciplinary or do nothing at all. Food there is a joke even you will not want to serve them. Plates are always just sprayed with a hose and reused for the same meal. 99% of the time there is liquid and food hanging off of the plates and smashed between them as they are stacked. And hard water sprayed into the juice container that arent mixed ever. Theyre rec yard has holes and is uneven with writing all over the walls because pat searches dont happen here. Inmates here are so unmonitered that they will be able to break through the brick clear through the building to throw a string down to get drugs. There is no closed fence around this jail so anyone of there family can just walk up and drop off drugs or see you and where you park and what you drive. A lot of the windows in the facility are broken out or just cover with a piece of steel. WHich they manage to pry loose and make any of the 100s of weapons they may have mostly because they are not monitered. Once hired you will have 7 days a week manditory and forced overtime. Refuse and you job will be threatened no matter how much you work. If your going to school to better yourself they do not support it and will fire you if you refuse overtime for school. You will get feces or per thrown on you if you try and make people conform to the rules even be taken hostage at times but dont worry management wont take away privileges. Dont take the chance working here there is work elsewhere.

• Ensures that the equipment necessary for each watch is operational including radios, flashlights, and keys prior to relieving the watch. Prepares shift documentation including shift reports, work orders, security reports, and unusual incidents that are legible, concise and that meet facility’s standards and contracting agency requirements.
• Receives necessary information from previous shift personnel pertaining to events that transpired during the shift such as resident medical problems, disciplinary problems, or new arrivals and any special instructions. Relieves the watch and informs necessary personnel that the watch has been relieved. Makes entries into the security log showing the time the watch was relieved noting name and title.
• Conducts radio checks documenting results in the security log. Conducts facility counts at the prescribed times and ensures the logbooks in the buildings are accurate as to count.
• Frequently patrols building to observe and listen to individual residents and groups of residents and monitors the state of the building. Examples of activities include smelling for marijuana, listening to conversations, or ensuring doors and windows are properly secured.
• Ensures that the building picture board has a picture of all residents assigned to the building and that the picture is in the proper bed slot.
• Organizes and supervises resident work details to assist in maintaining facility cleanliness to ensure that facility meets facility’s and contracting agency requirements.
• Performs activities on both a scheduled and random basis including urinalysis testing, pat downs, shakedowns, counts, or breath tests, to maintain control and security of the residents and facility.
• Documents disciplinary action for rule violations according to procedure to comply with contracting agency requirements and log accordingly.
• Conducts scheduled and impromptu cleanliness checks of the facility and resident’s personal belonging to maintain it in an orderly and clean fashion to meet health and environmental requirements. This includes all rooms within the facility and residents’ personal belongings.
• Welcomes visitors and verifies their identity while maintaining professionalism and courtesy at all times.
• Communicates with residents and staff in a professional manner to affirm and enhance self-esteem, dignity, and to maintain positive resident and staff relations.
• Participates in staff meetings by sharing observations and recommendations regarding the facility, residents and staff relations to identify and resolve problems and function as a unified team.
• Maintains confidentiality obtained through job duties regarding employees, vendors, residents, or outside agencies so that sensitive information is only given on a "need to know" basis.
• Complies with company policies and work rules as described in the company Employee Handbook, the Statement of Work, and the Facility Policies and Procedures Manual.
• Adheres to attendance policies and is available to work any shifts or work overtime to ensure adequate coverage of the program and to ensure the safety and security of the residents.
• Complies with facility safety rules and takes appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
• Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
• Performs other duties as assigned.

First of all, a typical low on the "totem pole" employee will have many different supervisors who will do different things.  And you have to pick which task to do, but in the end will pay for it with an butt chewing.  And this place is an oxymoron meaning that as a staff member you are not allowed to use profanity with inmates.  But the supervisors are quick to use profanity on you.  And they are quick to lie on you to higher ups so you can get another butt chewing.   
Second, is pay or lack thereof.  I have worked for this company for going on 8 years and have only seen 1.99 cent raise in that time.  I got a raise because new hires were making more than I was.  But my evaluations show excellent.   And individuals that use to be down to earth and understanding once they get promoted the rank goes to there heads' and they forget where they came from.  Also, nepotism comes into play if "know" someone you can get the positions you want, the assignments you want, and even days off you want.  If you are not well liked, you will get the rough assignments, no time off, and forced to work overtime.  
Third, is time off.  While working here they constantly will take you days off and force you to work.  Which we labeled "voluntold".  No mater if you have plays for that day off, or even if you asked in advance for that day off.  They can and will take it away at a moments notice and will write you up for not coming in your day off.  And there is this point system for clocking your time.  If your late you get a point, if you clock in too earlier you get a point, if you don't clock in at all you get 6 points, and at 12 points you get a write up.  That's how it goes.  But the people I see call in all the time never get write-up?  Also working all day sometimes 10 hours at a time with no break can wear on you as well.  
Fourth, lack of safety and concern.  There is a lack on concern for anyone.  And a lack of sympathy for anyone.  I understand what the inmate did to get to prison, but in the end they are human beings.  But at times they are treated horribly for no clear reason at all.  And the food is terrible have gotten food poisoning on number of occasions.  And the food given to the inmates are always cold.
Fifth, you are treated as guilty until you prove your innocence.  Meaning if an allegation is against you from anyone inmate and staff, you are guilty.  And will be treated guilty until you can prove your innocence.  If an inmate says you are "dirty" (meaning bringing in contraband  to inmates), but doesn't say "how" or "why" and it could be an anonymous letter.  You are determined "dirty" until you can prove your not.  And they will say you are being watched.  
I could say more but I digress.  I don't know much about Geo Group the company, but as far as Geo Group in the local prison as much to be desired of.  It is the people running the place is why so many are leaving in droves.  Good hard working individuals.  I am one of them on the way out as well.  You can only beat a good horse for so long until they just up and quit.  And won't take it anymore.

Their ability to train employees on the safety and teamwork necessities required to achieve proficient outcome has and leaves a lot to be desired. Daily operation requires interaction with residents coming from area jails and prisons attempting to be re-acclimated back into society and lightly trained young staff members were the primary dilemma as to why daily tasks were proven to be difficult at best. This was more or less still a incarcerated environment with employees not trained for the daily task of monitoring and asserting themselves to affect orderly operation and assessment. Not an easy day.  Their priorities need to be addressed. Dealing with situations
with residents in the facility are dangerous to say the least and their idea of how to deal with them (treat them like prisoners) puts the safety of the average staff member at risk daily. While in their employ I managed to learn that my aggressive approach on maintaining order to better maintain a safe environment was surprisingly met with
hostility instead of satisfaction. This was evidenced by some of the comments relayed back to me by employees overhearing open conversations about me that weren't favorable because they found me to be self motivated and experienced in the field they weren't too familiar with but were able to secure their positions because of what i believe, exaggerated qualifications they used in order to obtain the positions. The hardest part of my job was changing everyday proving that whatever they threw my way I could successfully task out without an issue or problem. The results of my removal for allowing the residents to order food which was company policy furthers my statement that the was no task that i could not be done effectively, thus their fabrication for my removal! Order and well operation suffered when I was removed and can be verified through contact of any random individual employee. The most enjoyable part of the job were the replies of staff stating they felt safe on the days i was present. The fact that i knew my presence made a difference in a positive fashion had me elated.

A daily routine could change at any moment and allowed for continuous learning. This is just an idea of what can be done at any given day. 

Supervise inmates in housing units and those segregated for administrative or punitive measures; instruct inmates in housekeeping and sanitation; supervise the issuance of clothing and other personal effects to inmates.

Make periodic patrols of quarters and work areas and initiate counts of inmates at regular and irregular intervals; maintain control and discipline including use of physical restraint and restraining devices; prevent the introduction of contraband into the institution.

Check inmate mail for possible contraband; maintain a periodic patrol either inside or outside the institution to ensure the security and integrity of the institution. Monitor, supervise and screen inmate visitor traffic; monitor periguard system; observe traffic in and around the compound.

Instruct inmates and maintain control in areas such as the inmate food service area, auditorium, etc. Observe for signs of disorder or tension and report such observations to a higher authority; counsel with inmates regarding institutional, domestic or emotional adjustment problems.

Maintain a record of equipment, supplies and other items; maintain and demonstrate proficiency in the use and care of firearms, restraint methods and equipment and emergency measures; maintain knowledge of communication and other electronic equipment; instruct inmates in the proper care and use of institutional equipment.

Maintain master inmate location counts; setup and receive inmate counts and be familiar with the entire operation of the Control Room; initiate and participate in search of inmate recreation areas, work areas, and housing units to prevent the introduction of contraband items.

Maintain proper security of inmates being transported; ensure that all transportation permits are completed accurately and signed by the appropriate authority; institute proper restraints as appropriate for inmate's custody classification; check transportation vehicles daily.

A typical day at the Casper Reentry Center involves routine security rounds, monitoring residents, and dealing with whatever issues come up. The job duties themselves are straightforward, but the environment around the work makes the day stressful. You are always preparing for last minute call ins, unclear policy changes, and being expected to come in on what should be your time off.

What I learned here has more to do with personal boundaries than professional growth. I learned how important it is to protect your time and recognize when a workplace is taking advantage of your availability. Any patience or resilience you gain comes from being pushed into it, not from healthy development.

Management is the biggest problem. Communication is inconsistent, concerns are dismissed, and issues are denied instead of addressed. Favoritism is common, and turnover stays high because nothing ever gets fixed. On call time is unpaid, vacation does not protect your days off, and staffing shortages make every shift harder than it needs to be.

The workplace culture reflects these problems. Morale is low, burnout is common, and people are stretched thin. Some coworkers try to support each other, but the overall environment feels unstable and draining. It is difficult to build a positive culture when leadership does not set the tone or respect staff.

The hardest part of the job is the constant unpredictability. You never know when you will be called in, your time off is not respected, and you often feel like your concerns do not matter. Working in a correctional environment is already challenging, and the lack of support makes it worse.


The truth is that the job does not offer many enjoyable moments. The pay is the only real positive, and even that does not make up for the stress and instability.


Working at Geo is great to gain experience, however management is horrible. Management will not do their own job, and then delegate the work they should complete to staff. Management will make a mistake, refuse to take accountability, and will find a staff member to blame. Management will use their position of power to force staff to do things they are not comfortable doing. Management will single out employees at random, and will micromanage and bully staff for weeks, and then move onto the next employee. Management will send a flood of passive aggressive emails, and become upset if you are unable to answer every singe email because you are doing the extra work on top of your already large workload. Management will often tell you to reach out to them if you need help--it is a waste of time because they will not help, but rather ask you what you can do to fix the issue you're asking for assistance with. Management will often use manipulative language to try and get you to do something that they should have done.

The office I am at has always been understaffed. As soon as someone is hired, people leave. Because this office is perpetually understaffed, remaining staff is overworked and underpaid, while managment does minimal work to help out, and oftentimes will leave early. Management will also play favors when it comes to open positions and promotions. 

Management is in charge of training new staff. Management does not train new staff. Management will have staff with extremely heavy workloads train new staff. Surprise, surprise, staff improperly train new staff because they were not properly trained.

The people who you work with are good people for the most part. We're all in the same boat of being overworked, overwhelmed, and under-paid, appreciated, and respected, but are all here because we all genuinely want to be of service to the community we serve.

Basic overview of working at HTCF: Turnover is through the roof. Typically you work 12-16 hours in a day with an alternating schedule ex. Work Mon. and Tuesday off Wed. and Thurs. then work Friday, Saturday, and Sunday. and it keeps going from there. Overtime is mandatory and is NOT planned out in advanced. The max one unit could hold and therefore you would be responsible for is 104 not 140 like a previous review stated. Generally speaking supervisors don't care about you and only want a body to fill a post. The administration is a joke. They only care that they aren't going to get sued and that they have money in their pockets are the end of the day. They are mainly looking for yes men and women especially to become supervisors so if you don't meet your needs they will gladly find something to fire you over. Oh and that investigation to get you fired will take well over 3 months without pay and without any updates (they hope you will just quit instead of waiting and fighting). Any other types of advancements besides custody requires you to be the favorites with the people making hiring decisions for those departments. Usually they have their replacements in mind before they post the position so don't bother to even apply since you won't get the job anyway even though you are more qualified. As a note too with the blatant favoritism within the facility there also is discrimination against younger individuals seeking those non-custody advancements. On the plus side the staff is very supportive and great to work with for the most part. My biggest pet peeve is the lack of communication throughout the facility as a whole which creates more problems than is needed for such a stressful environment in general. Overall if you have no life and don't mind being treated like you are worthless and are okay without moving up since Sergeants carry a lot more burden and drama without much of a raise then have at it and don't say I didn't tell you so.

First and foremost the facility operates just like a normal Correctional Facility with some adjustments. That means working overtime will come to play, however due to the facility not catching up with staff departures we've become under staff leading us Officers having to work 12 hours for practically 5 days.. 

Management can either make you or break you. If you're an officer that stands your ground and speaks up against management's lack of common sense or their lies they will make sure you don't get close to the schedule you bid for. We know they retaliate, however since we did a bid for our scheduling they use the excuse that the schedule you wanted was taken by someone else, which we have no proof if they even tried.. Most officers that they favor kept the same post or got the post they wanted even if it wasn't a critical post..  So for future employees if you want to move up, it's best to stay quiet.

lack of communication upsets/annoys us Staff but it also causes uproar to the detainee's. There has been multiple times that detainee's have barricaded themselves due to supervisors or even admin not keeping their word to the detainee's request, causing us Officers to deal with the mess they created. From what I learned from my past experience is that we shouldn't negotiate unless we have a life or death situation, which in this facility it hasn't happen thankfully.. Most incidents can be prevented if admin/supervisors don't promise nothing to the detainees and actually regulate instead of giving detainee's everything they request.

If you're into making money and don't care about negative atmosphere then this is the place to be. However if you're in need of money this place is a great way to get the income and it helps towards your next career move.

I worked for two different Geo facilities over the course of 5 years and they are no different .  I spent most my days in the Lovejoy Ga facility , where it possibly has the potential to be a good place to work if it shuts down and reopen with all new people .  The Medical department Managers are horrible!  Harrassment on a large scale is very alive and lurking everyday you clock in, little support from HR or anyone you may deem as authority. People quit almost on a weekly basis , so you're short staffed . Even officers quit on a daily basis . The place is screaming with politics, however, it could be wonderful if you're favored . Favoritism, nepotism and a whole lot of other -isms exist within the confines of the facility. medical has favorites, security has favorites, and HR has favorites.  If you are great at shutting your mouth and not speaking up for yourself this is the place for you . The insurance is ridiculously expensive at almost $450 a month  for a family of 3, while the Lt. and Sgts and other Admin pay about $80 a month . Medical Management has been investigated about 4 times and still stays in place to harass more people even the officers . There are no raises . They give you what they call health and wellness but it's for insurance and in the event they raise that a couple of cents , they too raise the price if the insurance . There is no retirement so you are working towards nothing . There has been about 6 Different Medical Managements in such a small time . The Medical Department even went without any management for about six months . The nurses managed themselves.  I stayed as long as I did because I got attached to people, something I never do. The place started compromising my safety along with my integrity and by then , I had had enough.  Don't waste your time ....Gosh What a nightmare.

Top Job Titles	Average Salary
Case manager 1020 salaries reported	$23.01 per hour
Correctional officer 550 salaries reported	$27.17 per hour
Transportation officer 546 salaries reported	$29.80 per hour
Monitor 348 salaries reported	$20.81 per hour
Registered nurse 258 salaries reported	$47.85 per hour

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