deli associate

cashier

replenishment associate

produce associate

store shopper

The GIANT Company

I work there right now. I speak now objectively and fairly about things happening to me and to other employees from all departments. The positive follows so read all the way through for a complete overview. Martin's is always hiring, always part time so more employees with less hours and no benefits. Favoritism affects who gets more hours but it's still just part time. Always more and more is expected of each employee. Right now employees are pushed so hard it's impossible to complete all the work expected of them. It's unpleasant to watch somebody who works hard and is a nice and good person pushed to tears unfairly. Thankless job with little hope of advancement. Cross training does NOT result in more hours... they just cut hours in both departments so you still only get the same number of hours a week. Some of the managers actually work while others put their workload off on employees who don't get credit for doing it and never get paid for doing the extra work. This used to be a fun place to work with a really great group of people. Now it's a place where the employees are so stressed out and pushed so hard that it's an unpleasant atmosphere. If there's a problem of any kind, personal or not, management pretends to listen but nothing is EVER done to address the problem. When employees have to complete corporate surveys, a member of management literally sits behind the employees watching the answers they give and "suggesting" certain words and "correcting" employee opinions about their work environment. Management breaks agreements with employees. Managers blame employees for not working hard enough even though they are aware the workload is too much and can't even get it all done themselves. Managers will tell you to do something a certain way, change their mind 5 minutes or a week later and act like you didn't listen the first time. Some managers will yell at employees in front of other employees and customers. Customers are free to make outrageous requests of employees... ridiculous requests that cost employees ALOT of time and effort. Due to corporate greed, equipment is often broken and repairs take much longer than they should while corporate acts like employees mistreated the equipment even when they did not. There are alot of couples within the store (even among the management) so it makes the social politics tricky and it leads to employees being treated unfairly by mangers because of their spouse's opinions. Also,employees often get mistreated because of something the employee's spouse did (or didn't do). If you get a job at Martin's you'll want a morning shift because those in all departments who "work" in the morning do not have to complete their required workload. If you work a later shift, then the day shift's undone work will be put on you to do and you will have to listen to unrelenting accusations that you do not do your job. If you work a later shift, you will find yourself sometimes working alone in your department with the workload of a full crew to do but you will not get enough hours to finish your work. Early day crews have time to gossip and complain while night crews do not. You will never get credit for working hard even when you go beyond what's required or have benefits of any kind. In some departments you will not have the necessary resources to actually do your job in certain situations. Some departments run for a long time without an assistant manager. Some have no manager because the manager got sick of the stress and quit. In that case, an employee takes on the role, but doesn't get paid to do it. If you get hired, you will work hard every shift. Management says we're understaffed. In some departments, that is true. Mostly, they make it true by not giving employees enough hours and hiring more people to fill the schedule. ON THE PLUS SIDE... customers can complain all they want about you to management but you'll never hear about it. If you're "pretty" or manage to suck up to a manager you'll probably get certain little perks at least for a while. If you're lazy you can always just put your work off onto someone else and as long as you show up on time you probably won't get fired. Most of the customers are very nice people. You will have opportunities and be encouraged to chat with customers freely. You'll have really great, friendly, hard-working co-workers. You only have to know your own department. If you don't like to think or take responsibility for making decisions, there's always a manager eager to bark orders out at you despite common sense. If you're a fun person who likes to joke, you'll be much appreciated by your coworkers. If you're only looking for a LITTLE supplemental income this is a good way to get it. The company is ALWAYS looking for people to hire that will take hours away from genuine employees with bills to pay. If you think I'm making it sound awful, you'll be hard-pressed to find a company that isn't guilty of these things or worse. Martin's (Giant.... Ahold)  is a legitimate company. They do not short paychecks or break work laws. If you worked the shift, you can be sure you'll get paid for it. If you do manage somehow to pull overtime, you'll get paid for it. Sunday shifts pay a little extra. The pay is weekly, every Friday morning. You will get trained either by your manager or by your coworkers or both. You are free in most departments to work out ways of doing your job that work for you. You will be able to take pride in your workplace as Martin's is clean and well-stocked and has a good reputation among customers. The store is doing well and business is increasing overall. It will be around a long time so it's a reliable source of PART TIME employment and we have employees who've been with the company more than a decade. This is NOT a minimum wage job although cashiers make less than everyone else (as they should). Overnight crews are paid the most (except management). Know now that while lunch breaks aren't forced, if you clock out at all the computer will take the entire half hour from you even if you clock back in before the 30 minutes is up. You will have job security in that they only fire rarely and everyone usually saw it coming because you probably deserved it. Or you got caught doing something truly stupid. We don't have a really high turnover rate. Just be careful that the company doesn't catch you posting a review like this one. Be aware that like all retail jobs, hours will drop SEVERELY during certain times of the year (especially spring and early summer). I hope I have helped you know what to expect and make a more informed decision prior to filling out that application. Good luck.

I've been working for Giant for over 5 years now, and in that time I've not only witnessed this company more and more frequently make questionable business decisions but also engage in some very unethical and/or illogical promotion practices. I myself have recently become embroiled in such a situation, with my managers currently trying to strong-arm me out of my position to replace me with another employee. 

Examples of the poor decisions this company has made since my hiring include the implementation of a robot/A.I. sensor to improve cleaning procedures around the store, when in reality the hunk of junk does maybe 25% of the functions of the janitorial staff who lost their jobs to the machine. Not only does the robot not do any cleaning itself, it makes a fuss over the intercom until an associate drops what their doing (usually a much more important task) and goes and tends to the robot. Unfortunately, 95% of the messes the robot fusses over tend to be nothing more than maybe a snip of parsley, or a sliver of plastic. This of course independent on whether the robot is actually detecting a mess and not simply scanning a clean floor.

Another horrible decision the company has mad was placing high end TV's in all of the break rooms. The only programming these TV's show are vignettes and other clips of events and updates going on around the company, along with graphics giving some news highlights about going-ons around the company. What the company didn't apparently grasp was that not only do none of their employees truly care about anything their playing on the TV and find the the noise they generate annoying, but they also could have accomplished the exact same goal with a $20 corkboard mounted on the wall of the break room. Instead they chose to waste hundreds of dollars on TV's for every store, but also countless dollars on useless programming.

As for illogical promotion practices, I've had to witness employees and managers who have half as much experience and even less qualification jump over people dozens more times deserving into higher positions within the company, only because a higher up takes a liking to them, or sees them as a more moldable yes-man or corporate shill. They pull women who are 8 months pregnant from sedentary management positions close to home and make them travel store to store over 3 hours away. The force two department managers to swap stores and drive and hour out of their way when it only took a couple minutes to reach their original store. They bring in outside help with excellent qualifications and make them wallow in grunt position work and then string along the person whose job they have intended for them. Ageism is beginning to run rampant, as the company has adopted and out with the old and in with the young way of thinking. 

If you're looking for some quick part time work to make a few bucks on the side, then sure, Giant could work for you. If you're looking for a career, please, run the other way! If you don't fit into the master plan, you'll only ever be seen a roadblock and never given a fair shake.

I've worked for Giant Food Stores of Carlisle for about 6 years now since late 2010 as a cart pusher, bagger, cashier, dairy associate, some overnight, and my current grocery associate job. I like to think of myself as not a complainer so I have little to complain about but let's start. First, it's important to note everything can change depending on your managers whom they rotate depending on performance, need, and their location duration. Some are pushy and will want too much out of people. Also important to note that I work at one of the largest and busiest stores and that I am strictly part time as I am/was a student and this is not a career path for me. There is a fair amount of stupid regulations that they enforce all because of company standards. There are district and regional managers who inspect and will nitpick if something stupid is wrong or out of place such as no use of electric pallet jacks on the sales floor or rarely pallets on the sales floor, everything has to be blocked for presentation even though it takes too much time and doesn't even matter. On days where all the displays need to be changed, if there is going to be "A Walk" (which is basically an inspection), we aren't allowed to change displays as that's inappropriate so we are backed up on work just because some bigwig won't let us do our job. There are a lot of associates who are slackers and never reprimanded and I end up having to pick up the slack. I feel the wages are unfair compared to other associates but good for the industry. 

The minimum wage as of about spring of 2015 was increased to $9.00/hr. This caused labor to drop as the cost of labor went up. I used to work with like 5 other people on busy days at one time or usually at least one other person on normal days but now there is little overlap. After about 2 years, you start to accrue vacation and personal time, get paid for holidays even if you don't work, and become eligible for certain health plans or something which I never enrolled as I have my own plan already. Managers are good to you if you are good to them. I pull about 40hr/week even though I'm part time so if you are a good worker, you get more hours and vice versa. My job was physical so it's good exercise. They recently started to give 5% associate discounts for associates and family tied to the Bonuscard but isn't permanent and runs in time periods. Supposedly it is to change in the future but that's what it is now. I've never heard of anyone getting laid off for no good reason but maybe hours cut due to budgeting.

Giant-Carlisle seems like a good company that helps it's community and associates but still maintains a big-business atmosphere. My store is great and I enjoy my job. I emphasize I am part-time and a (now former) student so it's good for plain work experience and maybe retirees. I also re-emphasize that experience varies from manager to manager, store to store.

I recently had the unfortunate experience of working for a company that fell far short of the promises they made during the hiring process. It was disheartening to discover that the pay I received did not match what was initially advertised, and there was a distinct lack of transparency when it came to discussing compensation. This left me feeling undervalued and underpaid, which severely impacted my motivation and overall satisfaction with the job.

What made matters worse was the absence of any meaningful incentives or recognition for hard work. It seemed as though my efforts went unnoticed and unappreciated, with no perks or rewards to boost morale. Moreover, the company's empty promises of raises and promotions were nothing more than hollow words. Despite being assured of career advancement, I found myself stuck in the same position with no sign of progress. It was incredibly frustrating and left me questioning the integrity of the company.

To add insult to injury, it became apparent that favoritism was rampant within the organization. Certain individuals seemed to receive preferential treatment, while the rest of us were overlooked or unfairly treated. This created a toxic environment of inequality and left me feeling demoralized and powerless. It's disheartening to see hard work and dedication go unnoticed simply because of personal biases.

Furthermore, the lack of competent leadership in various departments was glaringly evident. Some teams operated without team leaders or effective management, leading to a lack of direction and decision-making. As an employee, it felt like we were adrift, with no one to turn to for guidance or support. Our concerns and suggestions fell on deaf ears, which only deepened the frustration and discontent among the workforce.

Lastly, the management's strict and arrogant demeanor further exacerbated the already difficult working conditions. There was no room for open dialogue or voicing concerns, and employees were made to feel insignificant and unheard. This kind of oppressive atmosphere stifled creativity and collaboration, making the workplace feel suffocating and demotivating.

In conclusion, my experience at this company was far from positive. The broken promises of fair pay, lack of incentives, favoritism, ineffective management, and strict, arrogant leadership left me feeling disheartened and undervalued. It is essential for the company to take a hard look at its policies and management practices to foster a more supportive and equitable work environment. Employees deserve to be heard, appreciated, and treated with fairness and respect.

My typical work day consisted bagging groceries for customers, loading groceries in customer's cars, and sometimes cart pushing. What I've learned was how to communicate with the customer and management effectively. Its also a huge point to know where to lead customers to certain items. Another point is to make sure that one ensures the customer is satisfied. 

My management I work under overall has been good. They listen and assist associates with any concerns they have regarding safety and other essential things. Giving associates discounts when a going above and beyond is a nice incentive. One issue is communication between associate and management. In correlation with the previous issue, there is a lack of necessary tools and or equipment readily available for a either a spill to clean up or something to fix. But I can say that at least they try and get the things for associates to use. Plus, they work out with scheduling if one has schooling very well. Education is important as well as working at the store.

The workplace culture does have enthusiasm and teamwork around certain workers. Luckily for me, its been good relations with most of the associates and managers I've interacted with. Being there for 4.5 years makes one feel more senior when younger new associates are hired. We take care of the new workers and in turn they do the same.

The hardest part of my job is trying to cede for everyone when they ask me. For example: if I was bagging a customer's groceries, there would be other associates who would ask me to get a certain item to take back or to get a new product for another customer. Of course, I'm only one person. I couldn't do everything at the same time. There's a lot of patience when a busy day hits the store. Usually the weekends or holidays are the busiest. 

Although, my most enjoyable part of working at Giant is having fun with my coworkers and customers. There's never a dull moment or a unhappy customer when I interact with them. There will those who aren't happy and one must deal with it. But overall the customers I've dealt with have been patient and come back to shop.

In the end, my experience working at Giant has its ups and down. Nothing is perfect in any workplace. Finding solutions will benefit the worker and customer to know that the company and stores care. It is a good place to start out at if one has graduated from high school or is going to college during the semesters. Be sure to research what store you'll be working at. That's the key to making sure one has a steady and healthy life.

I was hired for Asset Protection with 13 years of experience going in. I had asked many questions during the screening and interview process. Once hired and in training, I found the opposite to be true for most of the matters I had raised before accepting the job. 
If you are someone with Asset Protection experience and enjoy doing investigations and apprehensions, this is not the company for you. They do mainly operational focus and you will spend your entire shift doing a "Focus" walk rotating out of date merchandise. It is NOT plain clothes, which I had been told it was. You have to wear a uniform and nametag with first and LAST name, which is dangerous, especially for someone like myself, who has put many people in prison. So on the rare occasion when you do go after a shoplifter (and it will be rare) they will all know your name. 
It is not an equal balance of operational and investigative, either. It is purely operationally focused.
If you enjoy that whole undercover piece, you won't get that here. You will also have to travel to multiple locations, and depending on where you live, can be up to an hour and a half or more away.  My particular region had 17 stores. 
The communication was poor, I was not given a schedule and was texted a half hour before I had to be at work numerous times. 
Aside from all of this, it is a great company, most people are friendly, if you do not have Asset Protection experience and want to get your feet wet, this may be a good option for you. The team members I had met and would have worked with, it was their first Asset Protection position, they were all hired from within the company from other departments. So they didn't know any different. They lacked that familiar AP/LP camaraderie that you get when working in Asset Protection at most places. Usually the APAs are a tight knit group anywhere you work, not like that at all here.  They do their thing and go home.  This is not like a regular Asset Protection position, this is a Grocery position with hints of Asset Protection in the background. You will be helping customers and pulling freight, all while wearing a nametag and uniform. 

Also, it took them over two weeks to get me into the system to set up my Direct Deposit. So, my first paycheck was sent to a store 90 miles from my house.  It took about a month to straighten out, which, I thought was odd, coming from such a big company. 

Needless to say, I terminated my employment. However, just because the company wasn't a good fit for me, doesn't mean it won't be for you. 



My day starts at 5 AM to 1:30 PM four times a week and once a week 12:30 PM to 9 PM. I have to fill the Fresh Fruit Wall, Salad Bar (48 items) Cut up fresh fruit and vegetable. Make party trays (fruit and vegetable) for special orders. Answer the phone to receive the orders from the customers. Hand wash all of the pans, lids, spoons, tongs and knives. Take out the trash that I have made. Help keep the floor clean. Temperatures are taken and recorded every two hours, and expiration dates recorded and maintained; of the food areas on the Salad Bar. Testing of the sanitize sink is done once a day and recorded. Filling two ice binds with ice and removing the melted ice water a couple times a day; ice bends hold our featured fruit for the week. Cut and fill three sample stands, for customers to sample our fruit as they shop. I order twice a week, the   salads that are needed on the salad bar, and once a week our supplies needed to put our fruit and vegetables in to sell to the customers (containers, stickers & labels).
Each department I move to over the 25 years I been there has made my job interesting learning something new and different and making my job more interesting. Jobs I'm referring to are Cashier, Uscan, Service Center, Gas Station, Check-Out-Coach, Meat Dept., Coffee Shop, Deli Dept. Produce Dept./Salad Bar and recently the Beer Garden where I have I card (ID) people and ring up the sales on a cash register.
I like the people I work with. I get along with them. One advantage of working in different departments over the years, I've had the opportunity to work and learn to know my fellow co-worker threw out the store; and they have come to know me for who I am. That goes for the management team as well.
The hardest part of my job is becoming over-whelmed with all of the work duties that have been increasing over the past three years.  When the Asst. Store Manager moved me from Deli to Produce/Salad Bar. I was taking care of the salad bar and record keeping (stated above). Then they added Fresh Fruit wall, then made it wider. Adding to that came two ice bends and in recent months the three Sample Stands. It becomes hard and some days impossible to make full circle in your eight hour shift. Every couple of months they have been adding more and more responsibility on me.
They most enjoyable and rewarding part of my job is greeting and communicating with the customer, which I've enjoyed over the years. Now that I'm in the Produce Department I don't get to communicate with the customers like I have in the past.

A typical day at work - 
     When you first come into the department its best if you put out leftover stock in the back so there's enough room for the new stuff to come in. Then after putting out that you have to make sure everything is pushed forward for the customer so its easy for them to get what they need. After thats all finished it's time to get rid of all the trash laying around such as carboard, plastic, paper, ect. Once done that you have to clean whatever dishes are in the sink and then start cleaning the room with water and bleach to get all the blood and smeared marinate off the tables and floor. Then u want to assist your co work to see if he is behind or needs help with anything if not then efill the stock and push everything foward again.

What I have learned -
    I have learned many things working at Giant such as how to grind meat, clean properly and to answer customers questions about meat.

Management - 
     Giant has a great group of managers that work together and as a team. They keep on top of things as any manager should and they work hard. Also if anybody had any questions they would be more then happy to answer them, and if an employee needed help with there work or was behind just a little bit they were more then happy to help.

Co-Workers - 

     Alot of my co-workers do there job and they do it right but there are some that are lazy and dont want to work at all but thats not me i always want to do something that way i feel like im acomplishing something in my life. But for the most part they help out people in the department and help customers when they look lost or need advise about food.

Hardest part of my job - 

     I think the hardest part of my job would be handiling the customer, because no matter what they need u have to get it for them and sometimes no matter how hard you try and please then it may never be enough so thats why customers always come first.

The most enjoyable part of my job -

     I think the most enjoyable part of my job is learning new things that catch my interest cause now that you leaned how to do it you should never forget.

I'll tell you what, they hire quickly. I took this job because I needed work fast and I'd say it took maybe 2 days between my applying, getting interviewed, and then being hired. It was pretty okay in the beginning but it spiraled out of control quickly. 

If you're not making yourself busy, they will make you busy. Hours are very unstable and they will work you like a dog if the occasion calls for it with almost zero recognition, appreciation, or acknowledgment for your hard work. They will call you to come in on days off, schedule you outside your availability and they will send you to other departments that are not in your job description because the place is so understaffed in multiple areas and if you look like you're not doing anything, obviously you must be bored and need something to do. I remember getting asked to go help in a specific department because it was a slow day despite letting management know during my interview I did not want to work in that department ever. 

Speaking of, management is extremely unhelpful in multiple areas and is a revolving door so as soon as you start getting used to people, they leave. Customers are a mixed bag, some of them are sweethearts and will make your day with some witty banter and nice conversation, and some of them you will groan when you see them come into the store. The pandemic really tested my and others' patience with customers. Pay is pretty bad if you're not full-time, but good luck getting full-time with this place. If you have good co-workers, they'll be about the only thing keeping you sane here and that's if they stay. I've met some pretty nice people working here. 

Overall, I'd suggest Giant if you're a high school/college kid looking to make money over the summer or you're an adult looking to get back on your feet if you've been out of work for a while and need something quick, but it's not a place I would suggest staying long-term.

A typical day at work includes arriving early to my scheduled time, finding out from coworkers which managers are working and if there is anything I need to know (customer complaints, issues with the register, etc.), working along-side coworkers to get tasks done, covering lunches for the checkout coach, and more.

I've learned many things thus far at my time working at Giant. I've learned things such as how to work a register, how to work with people of different backgrounds, how to deal with customers who come from different backgrounds as well, how to use a fax machine and Western Union Point of Sales program. I've learned so many things that can be applied to other areas of the world, professional or not.

The coworkers I have are amazing. We mostly all get along, and from working there so long, we have had the opportunity to get to know each other better, leading to having friendships outside of work, such as going to the mall and other locations as well.

The hardest part of the job is holding back what I really want to say to customers. Sometimes I get a customer who insists someone else did something for them a specific way, when in reality, we should not do it that way. They try to push back at us a lot, to see if we will snap, and a lot of the time I will have to say something along the lines of "If I do XYZ for you, I can lose my job" and will even ask if they would prefer to speak to a manager to see that I am telling them the truth.

The most enjoyable part of the job is seeing my usual customers that come in not only weekly, but sometimes four times a week. They have had the chance to know me, sometimes even requesting that I do a refund for them because they know I will tell them the truth. A lot of them have told me to try and work my way up in the company since I already have the dedication and loyalty.

Top Job Titles	Average Salary
Deli associate 25 salaries reported	$13.89 per hour
Cashier 12 salaries reported	$12.76 per hour
Replenishment associate 9 salaries reported	$13.11 per hour
Produce associate 7 salaries reported	$12.69 per hour
Store shopper 2 salaries reported	$13.00 per hour

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