room attendant

guest service agent

breakfast attendant

night auditor

hotel housekeeper

The High Companies

What is the best part of working at the company?
The best part of working at this company is the people. Being surrounded by a supportive team that works well together makes a big difference in day-to-day work and helps create a positive environment. There are also ample opportunities to grow and learn. The company encourages development and gives employees the chance to take on new challenges.

What is the most stressful part about working at the company?
The most stressful part can be balancing multiple priorities at once, especially in a fast-paced environment. However, it’s also what keeps the job interesting and helps build strong time-management skills.

What is the work environment and culture like at the company?
The culture is very team-oriented. Everyone works together to make sure operations run smoothly and that residents have a great experience. There’s a strong sense of teamwork and shared responsibility.

  Management prefers locals who are either friends or family.  Most of the best and the brightest workers at High Steel in Lancaster get passed over when management positions open up, which is a shame.  
  Due to non-compete clauses, when work slows down it is difficult to find another job that is not considered a conflict.  When you do, you may be asked to attend a meeting with your boss, and another with your boss and your boss's boss to explain why you are working at another job on the weekends, like I was.  This also makes it hard to leave the company because you cannot work for a competitor or for any company that works in association with High Steel due to contractual agreements.  
  Many good people are essentially trapped as a result, and need to have the financial means to move away in order to leave High Steel.  However, if you are a Lancaster local and have friends or family that work at High Steel, then this may be the career for you.  

Working at High was a mixed bag. I loved most of my coworkers. My manager had a favorite and it showed. Turnover within my department was the highest in the company and the VP didn't care about that fact. I ended up being threatened with my job by said VP after bringing my concerns to HR after going through the proper channels including himself. The department was out of touch. Overall I would not recommend working here unless they catch up with the times.

High Steel Structures places an emphasis on personal safety. They invest in each and every employee and promote from within. Great place to work if you're of a quality mindset, have good work ethics and dont mind getting a little dirty to earn a reasonable living wage. Show up everyday, focus on your duties and responsibilities and your experience here will be great. It's all what you make it and the effort put forth.

I’ve been with The High Companies for 25 years, and it has truly been a great place to build a career. The company values its employees, encourages growth, and creates a supportive work environment. Leadership genuinely cares about the people who work here, and there are many opportunities to learn and develop over time. I’m grateful to have been part of such a strong organization for so many years. ⭐⭐⭐⭐⭐

During my time there, I was treated poorly by a foreman that was out to take credit for anything good, and throw someone else under the bus if it was bad, they have no clue what team work is, even if theres an office problem they blame the production staff for everything. There’s plenty more, but not enough time or space to put it..

This company has to have the worst management of any job I've worked. The turnover rate is extremely high for a reason. Management doesn't have a clue of what they want and how to make their employees happy and feel motivated to work. My co-workers were cool and even the guest were great but  the terrible management ruins this job for anyone who works under this company. 

Great place to work, fair pay and they treat you good.
 I worked for High Hotels during covid when no one was traveling, instead of just laying us off, High found places for us to go to keep working during the pandemic. I moved to High Associates as a Maintenance Tech and couldn't be happier where Im at!

High has 12 different sister companies but they do a good job maintaining culture across all of them. A little slow moving with the trends but they care and listen to their employees and to outside trends. Constantly doing things for employees, free uniforms, events, give aways. 

A good organization which has been struggling financially since the 2008-2009 recession. Solid values around treating people right and serving customers, working on being more innovative and up-to-date in its systems and processes.

Top Job Titles	Average Salary
Room attendant 63 salaries reported	$17.97 per hour
Guest service agent 39 salaries reported	$15.72 per hour
Breakfast attendant 29 salaries reported	$14.78 per hour
Night auditor 7 salaries reported	$17.43 per hour
Hotel housekeeper 5 salaries reported	$19.43 per hour

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