packer

order picker

material handler

warehouse associate

home health aide

The Jay Group

What is the best part of working at the company?
They have weekly pay and if your attempt you’re hired with full benefits, you don’t have to wait 90 days.

What is the most stressful part about working at the company?
Unfortunately, the pay doesn't align with the fair market rate, and the work demands are quite challenging with little flexibility in scheduling. Maintaining a work-life balance is difficult due to the insistence on being available at all hours, leading to frequent changes in schedules which can result in repercussions if one can't comply. Communication from upper management is lacking, with evident disconnect between leadership and warehouse operations.

Moreover, the insurance benefits provided are inadequate, particularly as the company is located on the East Coast, proving to be a challenge for West Coast employees. There are minimal opportunities for salary increases or career advancement within the organization, and crucial support mechanisms such as tuition reimbursement or guidance for professional development are absent.

What is the work environment and culture like at the company?
I thought things were improving and that my concerns were being addressed. Progress was being made despite some challenges. However, it now feels like we're reverting back to the same old issues we've had before.

What is a typical day like for you at the company?
It varies based on the workload. Most of the time, there isn't enough work, so we end up leaving early and heading home.

the best part of the job is the people you work with. it pretty much ends there. the facility less than clean. a 24/7 company should employ a cleaning staff to compensate for this, but they only have a m-f early daytime janitorial staff. and none on holidays either. there have been no raises in YEARS and my training class was lied to about it when we were hired. they will tell you anything to get you in the door! the base rate of pay is only $9.20/hr and the "shift differentials" are laughable at $0.18 each. a point system is in place to try and acheive optimal attendance, but if you have legitamate issues for missing work (like weather over this past winter!!), and get over 6 points, you can kiss your job good bye. they don't care how good/bad you are, simply that you are filling your seat ontime every day to answer a phone. and if the person on ther other end is screaming at you? you are NEVER allowed to disconnect with them. does not matter how much they are screaming profanities at you or threatening you. management tries to do what they can for the employees, but the company policies prevent them for doing much more than being appologetic to our plight. the only people who this job is suited for is either college kids who still livbe at home and have minimal bills or people who's spouses earn the vast majority of the family's needed income. you can't support your self, and you definitely CAN NOT support a family on these piddly, trepidatious wages. job security is nul, anxiety is high and the owners don't care as long as they make a proffit

I have been at the Jay Group on Indian springs drive for 2 years now.  I enjoy my job AND my co-workers. we are very much like family. we all know if we can do something for each other we will. there is room for advancement. I am training for a better position right now.  

My supervisor is fair. He listens to concerns. He cares about his employees and gets "down and dirty" with his employees. Meaning he does not sit around and "supervise"  Not only my own supervisor but i have seen many other 

The company as a whole is changing. We have incorporated a new system to simplify and boost productivity.  We have more clients coming to us. Our CEO is always on the lookout for more opportunities. She is always optimistic in her companies outlook. We have three warehouses at the moment. All three are operational and functional

Reading some of the reviews saying there's a high turn over rate due to layoffs. We do mass hire for peak season and other times we know we are going to be busy. and we do mass layoffs afterward. Many warehouses do this. I myself have been there in two other warehouses.  That's business. BUT we do keep the ones that have stood out and eventually become hired on.   

I cannot speak for the call center. I have not worked in the call center.

In my two years, Ive seen so many positive changes. I plan to stay for years more to see what more this company can be.

What is the best part of working at the company?
I liked working in all the different departments especially returns. I was a trainer, but never got paid extra for it.

What is the most stressful part about working at the company?
The disrespect and the way a supervisor tried to mistreat me to where he had tried to say to me I threw him under the bus. When asking questions I had gotten laughed at rudely for no reason when it regarded packing orders safely and correctly. Same supervisor had a fling going with a "friend" when I worked there, so this "friend" got away with everything while I'd get in trouble.. (Phone usage on the phone for the actual example) 

What is the work environment and culture like at the company?
Ehhh, it was okay. A lot of people thought they were better than others, but I just stayed to myself most of the time.

What is a typical day like for you at the company?
Constantly picking and packing. Shipped special orders and also would receive orders when working I the returns department.

I work in the Call Center and take calls for multiple clients.  We are short staffed now so I need to be trained on some additional accounts but I do not get a raise for this additional knowledge.  Management lacks empathy and does not recognize star performers.  In fact anyone who is not mediocre and a drone is perceived to be a threat to their position.  I have seen first hand well trained and productive (i.e higher paid) people laid off because it was better for the bottom line - or so I am told.  I have learned that it does not matter if you do your best, you are still a number to HR, management and the owners.  The hardest part of the job is knowing that any loss of even the smallest client may impact my employment.  There are multiple open positions throughout the entire company and I would not recommend any of them to an enemy and definitely not to a friend.  My resume is out there.

Had the misfortune of working here as part of a temp assignment and it was a terrible experience.  They didn't hire you as a regular employee for work assembling and boxing all the stuff they "fulfill".  Pay was barely above minimum wage and you were treated as an expendable drone by the supervisors and management, most of whom stood around critiquing your work while doing little to nothing themselves.  They seemed to think they could treat you poorly because most of the others on the assembly lines were on probation or parole and didn't have a lot of other options for employment.   
On top of that, the ownership appears to support a lot of right wing causes and politicians, so fits with their overall antagonism towards labor.  Would not recommend working here unless you have no other options.  

Horrible management. Most people in charge are extremely unprofessional, I often found myself to be the bigger person in most situations. My supervisor cursed at me on a daily basis. Laziness was ignored and hard work was almost penalized if your hard work made more work for the supervisors. Racism and racist comments from supervisors. My supervisor would discuss our personal information in front of other employees. I worked for 4 different departments within the building and all 4 had horrible management. I even worked with the owners son and he openly spoke about how him and his mother just didn't care. Ive even had things physically thrown at my face by a supervisor. HR does not care at all! It's a horrible place to work. They promised double time for holidays and we didn't get double time.

The job is often frustrating because not everyone works as a team.  I frequently have to go after co-workers to provide me with information so I can do my own job and meet client deadlines.  Work balance is not fair as I have a full plate but am given additional tasks while higher paid co-workers with the same job title are not.  I am salaried and quite often take work home with me.  The hardest part of the job is not being appreciated for the work that you do even though you go above and beyond.  It also is a lot of pressure knowing that if you lose one client it could have a huge negative impact on the entire company, yourself and dozens of co-workers.  I continue to look for work elsewhere but only stay cause it pays the bills!

If you are looking for job security longer than a few months than the Jay Group is not for you.  I was lucky to last as long as I did.  Inexperienced management put into place because of nepotism does not know how to retain clients for the long term or utilize the knowledge and experience of long term employees.  Employees are not appreciated and are expendable.  Most co-workers were friendly but everyone in the building has their resume out there and are actively looking for other employment.  If they tell you otherwise they are either content to be in a dead end, low paying job or are lying to you. Save yourself the time and effort and go work for Walmart or McDonalds...you will get paid more!

How do you know what is light? By seeing the dark. That is what Jay Group is.

Working at Jay Group in IT will show you how an IT job can be very unfulfilling regardless of the pay.

No one really cares what you are doing, the tasks are assigned without strong review or direction and the people that request them don't even know what they are requesting. But hey everyone gets paid right, that's all that matters right?

I am genuinely surprised this company has not gone under with how it is managed.



Top Job Titles	Average Salary
Packer 1 salary reported	$29,171 per year
Order picker 12 salaries reported	$29.83 per hour
Material handler 10 salaries reported	$32.50 per hour
Warehouse associate 2 salaries reported	$19.00 per hour
Home health aide 1 salary reported	$21.00 per hour

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