property manager

maintenance technician

assistant property manager

janitor/maintenance

janitor

The John Stewart Company

What is the best part of working at the company?
Helping residents meet their needs and feeling appreciated by them is truly the best part of the job! 

What is the most stressful part about working at the company?
Management (onsite) might not have adequate "people skills" needed to support and manage a team, but are hired for their administrative skillset. This could hinder professional growth & goals of individual team members. Also, not feeling noticed or appreciated by management (as an APM) after 8mos of being here.

What is the work environment and culture like at the company?
Nice environment! Working in a private office, so I can have confidential resident conversations, if needed. Great staff that work hard and respectful towards me and each other. Onsite manager, however, doesn't like to communicate "verbally" much, so tends to email me from her office next to mine. I keep my door open pretty much always for anyone who needs me.

What is a typical day like for you at the company?
In most positions as an APM, there is no "typical" day, which is nice. However, coming to this property, I walked into several years of "past due recertifications" that were not previously done by the preceding property management company, and thus this became my primary job! - 8mos of doing this has become drudgery, as there doesn't seem to be an end, but it is broken up with occasional invoice processing, daily work order entries, manually entering of rental payments (as JSCO is not automated), and a few scattered special projects throughout the year.

Not to say anything bad about The John Stewart Company in general, I think the company alone has done wonderful contributions to the state of California. The problem lies within the place that you are employed at. Some properties are probably more productive and have a great environment and atmosphere to work at. I wouldn't know which properties that would be. I started working for a property one and a half years ago, at first it was a good ideal job for me because that was when the property manager and I discussed plans and ideas during our interview. That plan was slowly working and coming up to speed, until the PM left and of course a new PM was hired on. That's when new ideas and work environment become at a higher priority for you and you alone. It's not that I don't want to embrace the ideal of a Newly employed PM, I have at  certain times. As the world turns, the drama of it all becomes more apparent. Work environment becomes more difficult to find any good reasons to be there. All the knowledge and ideas you possess becomes a memory's past of the years you spent from companies that fulfilled the experience that you possess now. And if I was not realistic about this job I would be more and more unhappy to stay here. So realistically,  it's not what I want anymore. It became to stressful and physically to much more work than I want to handle, maybe the one who will be here after me will have a better understanding with the way the place is now being managed,  might do well and be happy. As a Maintenance Technician I have better plans for what's ahead of me. 

What is the best part of working at the company?
They offer health benefits at no cost immediately upon hire

What is the most stressful part about working at the company?
Accounting center employees get overworked like you wouldn’t believe. Super high turnover rate. Most leave within a year here if not a few weeks. I work pretty darn fast and organized and was still not able to keep up with the workload. Management has no real sense of how stressful the job is and overtime is not permitted

What is the work environment and culture like at the company?
Coworkers are nice. Everyone seems to get along pretty well. 

What is a typical day like for you at the company?
Turn on super slow computers. Wait 20 min for computer to be fully functional. Open emails and respond to any urgent matters like power shutoffs at properties or accountants needing something done asap for financial reports (accountants are really annoying because they want priority).Scan about 20-30 invoices a day and process all. Most of the time you won’t get time to process invoices for weeks from everything else going on and you’re just watching your stack of invoices building up with no help. Cut checks and send out once a week (could cut 50-60 checks and responsible for sending them out). Much more but completely negative experience and the manager is super unprofessional. She doesn’t respond to emails like requesting new keyboard or mouse. You’ll get to work everyday with ripped chairs and cheap equipment.

This company manages primarily special needs and affordable housing communities. There is zero training or preparation for working with special needs populations, you are dropped into a property and its sink or swim.  This can be a traumatic experience when dealing with residents who have very serious mental illness or drug histories. Residents who lash out, threaten you verbally and physically, ask inappropriate questions and don't understand the limits of your role. Management and ownership expect you to have social service skills but give you absolutely no training. 

I would go months without seeing my regional manager and when I did need support the regional manager was not willing or able to support me.  I worked at multiple properties, and at one in particular my regional manager would flat out lie to me, send me all caps shouty emails, and sabotage my success by telling me to do x and then not backing me up with the owners or residents. I was not encouraged or allowed to obtain affordable housing certifications. 

Working for this company was such a traumatic experience I don't feel I can return to that industry, which is a shame because despite all of the above, I was very good at it and would eventually earn the respect of the residents on my own by being fair and consistent while providing a safe and well-maintained place to live.

At Woolf House, there has not been a "typical" day since I start two years ago.  We just finished a $16 million complete renovation including relocating all of the residents floor by floor.  This project was especially challenging because of the aging demographics of the property.  Not to mention we became a Tax Credit property in addition to a HUD Section 8 property and had to complete 182 Initial Certifications along with the daily renovation challenges.

The hardest part of the job or should I say the most challenging has been to prove myself to the staff.  You see, they have all been there 15-33 years and had become comfortable in doing things their own way rather than a managers.  The property had 9 managers in ten years but the staff has remained the same.  I can proudly say that the staff is currently operating to my satisfaction and they are very proud of their work.

The most enjoyable, as always is working with the residents.  I love the community and while becoming acquainted with them, addressing their issues and seeing that their needs are met I have grown fond (but stern) of them. I especially like working for JSCo since the ownership is very "pro-tenant" and provides a lot of services and amenities to them.

The hardest part of my job is when I have to turn someone away because they don't qualify for housing. A typical day for me was constant paperwork which I enjoy it calms me, and the fast pace position helping and guiding people in my community as their manager and advocate for issues that come up. I have enjoyed completely giving people in need housing that they can come home to and feel safe. The workplace culture was what to me kind of family oriented, if there was something bothering you there was someone you could talk to. We also to release pent up frustrations by doing fun activities and goofing off. However,  at the same time taking our job very seriously because it means so so much to someone who was in need. My regional manager always pushed me to do my best and my peers always supported me and doing the best I could to advance in the company I enjoyed working with other regional managers in my spare time training their staff that they were on boarding. I hope to go back to the John Stewart Company soon.

Reviewing daily records book, answering phone, assisting clients and vendors, monitor security cameras and foot traffic, write incident reports and enforce house rules.
I learned to be very observent , be professional while working with a diverse group of people, be patient, develope communicational skills based on each individules personality. i learned not to get personally involved with the tenents.
Management was professional, helpful, easy to work with.
Co-workers and i did not work together due to job type, but i had great rapport with those I incountered during shift changes and staff meetings.
It was hard being around the same people on a regular basis, 4 or 5 days a week, 8 hours or more a day and not be able to really talk with them , i love working with people and when i could'nt work with these reidents, it was hard at times.
I enjoyed working at this job because I love being helpful for people in need of assistance, the staff was professional and pleasant to be around when we were together at staff meetings and just the day to day obervation of each individual was was enjoyable.

What is the best part of working at the company?
Associating with tenants,  having food distributions monthly.  Working with client acceptance and creating monthly move in and recalculatins of new and older tenants. Working with the head manager and maintenance staff. Having Monday through Friday office hours. Enjoy staff meetings for all departments in one localized resident building. 

What is the most stressful part about working at the company?
Working during  COVID and having to keep a distance between tenants and staff. 

What is the work environment and culture like at the company?
Senior residential housing.  Having laundry rooms being tampered with during off hours.  Having to do home inspections for clean and over accumulation of apartments.  Making sure work orders were completed within  a two day period. 

What is a typical day like for you at the company?
Taking call in work orders.  Walking the property to check trash areas and tenant occupancy. Check vehicles in gates of the property.  Talking with non tenants of waiting list openings.

You always get an advice and support from your supervisor, excellent computer support group, strong guidance, monthly online trainings by topics, annual conference with whole company training.  Great Compliance Division.  People working for many years with the company, great benefits.  Additional paid by Company  trainings as needed,  annual Fair Housing training, annual Syber Security training, monthly  company meetings with trainings by departments (managers and assistant managers, maintenance, etc.)  Monthly safety meetings at each property (mandatory). Integrity and respect to workers, residents, applicants, and vendors.

The hardest part of the job as usually at any jobs is people, and the most enjoyable part of the job is giving the people ability to enjoy living and afford living in very good apartments with parking, washers and dryers, 24 hours security, maintenance, social services, free food distribution, and many many more.

What is the best part of working at the company?
The best part about working with the company is always having the satisfaction of going home knowing you did something/ anything to help another person/family. Whether it is giving an application of providing information or finding a better way to get something done. 

What is the most stressful part about working at the company?
The most stressful part about the job is always trying to maintain the time, and I mean not having enough hours in the day to get a task done, The day just seems to fly by. 

What is the work environment and culture like at the company?
my work environment is fast paced but peaceful I have the absolute best team. 

What is a typical day like for you at the company?
A typical day for me is drinking a cup a coffee doing some reports answering a lot of questions making sure everyone is up to par on work and health regulations. Advertising apartments working with vendors etc.

Top Job Titles	Average Salary
Property manager 4 salaries reported	$25.88 per hour
Maintenance technician 5 salaries reported	$23.10 per hour
Assistant property manager 1 salary reported	$23.50 per hour
Janitor/maintenance 1 salary reported	$20.00 per hour
Janitor 14 salaries reported	$19.54 per hour

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