maintenance technician

maintenance supervisor

property manager

leasing specialist

residential supervisor

The Lund Company

While I am happy with my specific property manager, I feel the corporate office should take a good hard look at their company culture, onboarding process, communication and employee morale. The company is quick to hire a warm body to fill a position, but lacks in strategies to retain qualified, hard working, knowledgeable people. Instead of hiring from a pool of resumes from a job seekers website, they should be entertaining ideas on how to get the qualified job seeker to want to work and grow at Lund.
I'm disappointed in the lack of communication we get from the corporate office and how uninterested they seem in building relationships with their employees outside of the headquarters building. Any time you have a question or concern, they make you communicate via email. Sometimes being able to get an answer immediately by making a phone call and having that ability to build a relationship is priceless.  I would like to see them give their employees a reason to want to grow and get promoted to have a career they can be proud of instead of seeing so much turnover.

What is the best part of working at the company?
Getting terminated twice! Who does that??

What is the most stressful part about working at the company?
Human Resources and there ability to not take ownership of there decisions! Twice I’ve dealt with them and both times all they could say was there not at liberty to discuss anything with me ?? Well who could discuss it with me then or you probably can’t even answer that huh? Stand behind your decision and be accountable. 

What is the work environment and culture like at the company?
Depends on the property but chain of command is nothing like it should be.  Mean who reports to an assistant manager that makes half the income ? Doesn’t the boss always make more money ? 

What is a typical day like for you at the company?
It was okay until H.R. step in and started caring about feelings nags? Is that what this world is coming too?  Left my feelings at the door and picked them up when the was done working

The work place politics are terrible! Through my time at this company i realized that the only way you can make it anywhere is if you are friends with higher ups. I watched several situations where people were punished if they ever tried to report any sort of concerns to upper management. The environment was extremely toxic with most of the managers talking down on each other behind each others back because each of them were put in competition with each other to make the regional management team happy. I saw several situations where people were told if they considered filing a complaint against workplace behavior, they were told that if they don’t let it go they will lose their job. Bullying, hostility and retaliation were some of the most common problems. I really loved my job and the duties but the toxicity of the politics became to hard to deal with. 

What is the best part of working at the company?
My co-workers at the site are more like family. Some of the other lower staff (like myself and I am a manager) are great to get along with.

What is the most stressful part about working at the company?
Upper management. You have to do reports to them about your complex weekly and then they still email you about a ton of things. You really cannot do things for your site. Thank goodness for other staff that help out because you need a full time person to deal with corporate BS

What is the work environment and culture like at the company?
Stifling. They do not promote the correct person then they dangle the carrot in front of you to keep you staying They lie!

What is a typical day like for you at the company?
Report, report, email to corporate x5, keep on task and do invoicing and not help your residents.

I believe that every person’s experience can be far different from the next based on the size of the company and what regional manager you are working with, however, if you are looking for a company that pushes you out of your comfort zone this is it. No one should ever expect rainbows and butterflies in property management as a career, but, should expect to grow. I have gained confidence in my position, learned to create better boundaries for work life balance, and been given opportunities to stretch and grow. It’s not a cake walk but if you want a company to teach you solid skills in this industry and give you opportunities to grow, this is where you want to be.

The Lund Company took over management of the apartment community after the property sold. We did not have phones for several days and did not have computers in the office for a week. They were unable to adequately staff the properties with qualified personnel and just threw bodies into open positions. Did a poor job training us in their system, lots of confusion for the first month. Did not fulfill promises made to employees they retained from the previous company. Every day since they took over has been 8+ hours of stress and frustration.

•	Reclaim and replacement of most makes/models HVACR refrigerant, condensing units, 
coils, inside and outside motors/parts new and old, and heat pump installation
•	Repair and replacement of pre-hung doors and casings, storm door replacement, garage door repair and motor replacement
•	Applied painting, plastering, texturing, constructed sheetrock and taping applications.
Operate power and hand tools, read and interpret blueprints wiring diagrams/schematics and mechanical rendering
•	Applied advanced technical computer skills for most Windows operating systems
Repair and replacement of lap-top and desk top computers, hardware and software

While working for this company, I felt more useless than I have an any job I've ever had. This was my first ever leasing job, and I was split between two properties and had very little communication. The training was the worse that I have ever received and I was often left alone in the office while my sipervisors made Costco runs for events.my manager at the other property was hardly ever there and when she was just would just sit in her office and not talk to me. Very unwelcoming and discouraging. I was there for about 3 months and was never even shown how to get a lease drafted.

policies are not equal across the board, only for the favored people with no real dileneation of expectations to be successful or formal training plan or formal planning dates for expectations.  Though they do not micromanage in some departments, they also do not map out success points and therefore make it impossible to be successful.  Given opportunity for flexibility and then written up for the same.  Revolving door for new employees, new training classes EVERY Monday.  They go through people like it is water.  

What is the best part of working at the company?
I loved that they did not micro manage. Good benefits and great people.

What is the most stressful part about working at the company?
Keeping up with the work orders.

What is the work environment and culture like at the company?
Very much like family and management is very understanding.

What is a typical day like for you at the company?
Visit one property and make sure work orders are caught up. Go to the next property and continue work orders there.  Respond to any thing that was pressing.

Top Job Titles	Average Salary
Maintenance technician 25 salaries reported	$21.20 per hour
Maintenance supervisor 20 salaries reported	$27.05 per hour
Property manager 4 salaries reported	$49,928 per year
Leasing specialist 10 salaries reported	$17.10 per hour
Residential supervisor 5 salaries reported	$25.40 per hour

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