house cleaner

housekeeper

camarero de piso

cleaner

intendente

The Maids

The most enjoyable part of the job was getting to know you customers and your team. Though a LOT of the customers were ungrateful and thought of most of the woman cleaning their house as actual servants, the occasional satisfied customer was a great accomplishment. A typical day at work includes getting to work between 8 AM  and 8:15 AM and not knowing what time you are going to get off. When you get to work your managers not only judge your appearance off of your uniform but down you your socks and how long your ponytail is (though never mentioned in dress code) They will change the rules to make you fit the criteria and will threaten to write you up for it next time. You get in a barely maintained vehicle with your team leader or whoever they "approve" to drive, who may or may not be a safe driver. You are on your hands and knees for majority of the day so your body WILL be sore. This is not a workout, it's cleaning and you will feel it in the morning. It's necessary for you to keep pain killers on you. Also, you will be dealing with lots of pets. This can be good or bad depending on the nature on the animal. I have been on a team that was attacked by animals and told to go in the house and clean anyway. (I've also been told to find another entrance to the home through a window or another door when the owner is not home or forgets to leave a key.) Your coworkers are based on how well people work together. In most cases you have one person on the team who is VERY close to management and they will make it a point to meet with them every afternoon to speak on what is going on with everyone on the team. This is a private conversation about how everyone is working or any issues with teammates without rest on the team present. It is best to keep your general and personal business to yourself because the managers are invasive. They also dock your pay 15 cents for just about anything. I will say that I had great days with most teams and I had some awesome customers that I grew to really enjoy being in their homes. But I was switched around a lot and this made it harder for me to change gears sometimes. At the end of the day when you finish your schedule you don't know whether you will be able to go home or if you will have 2 or 3 more hours. (You could finish your schedule at 5:30PM and get sent to another house scheduled for a 3 hour cleaning. Which means the numbers on your checks will vary vastly. With these hours you will NOT be able to do much outside of work. If you have kids you will not be able to pick them up and probably won't be home in time to cook dinner. They advertise no nights and weekends but you learn that there's is a possibility for both. This also doesn't leave much time for you to take care of your health. They expect you to do everything on the weekends and you WILL be punished for take days off for the doctor whether or not you have an excuse. If you do want the opportunity for advancement you will have to spend plenty of time around your managers. No matter how well you clean they need to know that you will do whatever it takes "to be the best cleaning service and have fun doing it."

The company showed great promise, but the management tainted everything.
Management manipulated workers, asserted her authority in the smallest most controlling way possible, and put way too much pressure on good workers.
She lied to workers to get them to do what she wanted.
She talked behind workers backs to other staff.
She lied to customers to please or impress them.
She lied to potential hires to get them to accept the job, and when they realized it's not what they thought they just stopped showing up.
Many workers started the job without being told they are not going to be paid for their travel time, IN A COMPANY VEHICLE, to the first clean AND from the last clean. Many days some workers ended up not getting paid for an entire hour or two, because the first and/or last clean were so far away.
Workers are never guaranteed to be off on time, because she can and would add more cleans onto the schedule at any point. Several times workers got out of their last clean and she called to say one or two more cleans have been added.
She made teams do things against company procedures to please customers.
She made workers do dishes, even though training videos said no dishes.
She let customers make workers clean outside porches, entryways, and furniture from leaves and other outside debri.
She would make workers move dressers, beds, and recliners at customers request, even though training says not to.
Company says no handling of bodily fluids, but she would make workers clean up dog urine and feces, cat vomit, she even made a worker remove feces from a toilet when it wouldn't flush down, so they could still clean the inside of the bowl.
When workers tried to express that a customer made them uncomfortable by borderline inappropriate behavior, she would tell the worker it wasn't like that, and send them back in with no regard for their feelings.
When teams were working late on a clean she would never come out to help, instead she got to go home.
She relied way too heavily on good workers holding them to a much higher standard than everyone else. She would make them pick up everyone's slack, but when they fell on a hard times and needed time off they're dependability was called into question.
Pay is all logged in by her and there is no way to double check or ensure she is putting everything in correctly. No clocking in or out. No signing in or out. Its all done by her on her computer. You never see a time sheet.
High turn-over and bad management make the job hard and stressful. Towards the end, I dreaded every day I went in.

Interview was nice enough. Was offered the job on the spot. Training was a ridiculous en devour of it's own with the woman training us talking any kind of way to us and expecting perfection on our first day. Start work and you go into their office which you would think would be clean given they're a cleaning company, but no. They promise breakfast in the morning, but I found that is only when they decided to stock the fridge. Which happens to be when new people are hired on. So...not often at all. At least there's vending machines. The most you'll get is stale coffee or hot chocolate for the most part when you come in. They divide you into teams to go out and most of the time there is no guarantee you'll be on the same team all the time. They switch people willy-nilly. If you aren't driving the car, you don't get paid until you get to the first house (and stop getting paid once the last house is done, while the driver still gets paid back to the shop) which is sometimes an hour away. The houses you clean can be all over the place There is so much drama, pettiness, favoritism, and gossiping that goes on between the employees and management. People WILL talk about you behind your back and some are not even subtle about it. And if something big happens, the managers either do as little they can to fix it or ignore the problem all together. Some employees and managers smoke in the company cars,even though they aren't supposed to. Those in a position of authority let it go to their heads, there have been thieving incidents, and some teams don't get back until 7-8PM at night because they schedule so many houses. Big ones at that. Tips are a thing fortunately, but management sent out a bogus letter to customers saying the employees got a raise + more benefits so there was no real incentive to give tips. Which was a lie, but in turn tips began to decrease overall. Some customers were very nice, others you just couldn't please. But I loved cleaning houses with pets. They were honestly my favorite part of the job. Overall, it wasn't a great experience. Steer clear unless you're desperate.

My time at the maids was okay. I like that I learned more efficient ways of cleaning. First of all, it's HARD work for only $9/hr. I guarantee the people working customer service get paid way more than the maids out in the field doing all the hard labor. So yeah, be prepared to WORK. This is deep cleaning. Not just quick spot cleaning. I personally liked the cleaning aspect of the job. I saw it as a challenge and liked seeing how clean a home could be. Only thing I really hated with the cleaning are the "first times" ..basically houses that have never been cleaned. You will truly be disgusted with how some people choose to live. 

They dock your pay by 15 cents (for one pay period) if you're late or call out sick. 

You will be assigned to a team. Better hope you get put on a good team with a good team leader or you're screwed. My team leader liked to take her sweet time in all of our houses, putting more work on me and other members of the team. Totally unfair. 

Not only is the pay low, but paychecks aren't very much because it seemed like I was only getting 20-25 hours a week at most. Most days I'd get off anywhere between 12-2. And work until 5-6 on rare occasions. 

This part may depend on location, but there seemed to be a lot of favoritism between managers and certain employees. Also a lot of the girls were very two faced. Nice to your face but talk bad about you behind your back (I experienced this). Granted, I did make a couple of good friends while there. So that's a plus. I also will say that the managers at this location are extremely nice, and welcoming. I never had a problem with them. 

They will make you "door hang". Which means you take advertisements and hang them on people's front doors. I personally hated doing this and feel that they should find another way for advertisement. Door hanging is a safety risk in my opinion.

Turnover is very high at this job. If they paid a little more I might have stayed, along with other girls that have quit.

first off, they tell you this is full time as you are hoping you get a 40-hour week. It's NOT!!! you are out 8 hours a day but getting part time pay which in my opinion is illegal! because you are now over worked and underpaid for hours not documented properly. Meaning they promise drivers more money but yet they don't pay you for the time you spend on the road-they pay you when you start the house and finish. travel time is not compensated which is a joke. there were days we sat in traffic coming back to the office for 45 minutes. they travel all over Ny AND BARELY IN CT!!! waisted time! they ask you to come in 8:30 but the schedule says 9:30. . ...as a driver I did not receive anything more and hold your breath for tips. the clients are so cheap the rarely give you a dime and let's not talk about the snooty ones who are never satisfied with their 8-bedroom homes. no one speaks English so the language barrier is wild!!! yet working with coworkers that can't even communicate with you makes it awkward. lunch is in the car EVERYDAY and sometimes you are packed in a vehicle like sardines with no room to be able to enjoy your meal. if you don't speak English prepare for gossip about you in your face from your teammates. they literally do not care. English should be the first language especially when dealing with clients that get frustrated trying to explain what they want done in their homes. Also don't bother requesting a day off for your children's personal needs or if schools close for weather-they don't care and will threaten you. no flexibility, consistent schedules or pay. its literally day to day work. they lied on this website about the job description in hopes to get single moms or moms alone to work for them by promising all these benefits. there is none! I lasted a month after seeing my 2 paychecks and suffering from chronic knee pain and back pain-that I've never had before this job! my advice-RUN. YOU CAN DO BETTER AND FIND BETTER!! TRUST ME. never again.

So, the company is suppose to provide breakfast. They do not. They provide snacks and get mad if you grab more than 2. They tried to set a limit so then employees brought their own food. They have a water machine but complain that the employees are drinking water. They are very cheap and that’s why they are strict with things they clearly say they provided. The employees are fake, they will try to get you fired and talk about you behind your back when you have done nothing wrong. If you’re new they won’t  want to work with you because you’d be “slow.” Management NEEDS improvement!!! They enforce a no bullying policy but are the first to bully YOU. The supervisor talked about me behind my back to another employee. When you come to them about others bullying you they expect you to deal with it yourself when you’re the one that doesn’t have the issue, they say to come to them so they can deal with it but that’s a lie. They also do not believe in fairness. They will listen to one side of the story and blame you for what they heard. They will tell you, “this job isn’t for you,” but will not try to fire you, in my opinion it’s because they don’t want to give you unemployment. They stopped paying for Team assistants (25-50 cents extra) but expect you to be okay when they put you as assistant without talking to you about it. They also stopped paying for the commutes to the houses (which can be as far as going to Windsor.) That’s why more than half of their employees went on strike and quit. So, they don’t pay you the commute from the office to the first house, and the commute from the last house back to the office. They also state no nights & weekends but they ask you frequently if you would like to work the weekend. And the latest i’ve left a customers house was almost 9pm. I can go on but to keep it short and sweet, STAY AWAY!!!

I work with the maids and I like it. Apparently there is gossip and girls acting like high school girls. I haven't seen this with the teams I have worked with. Everyone is nice and is only there to do their job. If the girl's have issues with each other then they should tell management. There is no excuse to just up and quit a job because you don't like the other girls or quit because the work is too hard. You know what you are signing up for before you apply and in the real world, you won't always like some people...but you should get over whatever issue you have and finish the job that you are being paid for. Look it's easy to know of this job is for you. Here are some helpful tips: If you enjoy or have some sort of background with cleaning, then this job might be for you. If you think cleaning is easy and you can get a high pay with little to no work, then this job is not for you. If you want a full time job with no weekends and don't mind sometimes long hours, then this job might be for you. If you want to complain about cleaning houses, then this job is not for you. If you like to learn and want to be with a company that can help you grow, then this might be the job for you. If you don't want to clean the way you are PAID to clean, then this job is not for you.

The maids is a small company that actually cares about the employees. When it snows, I don't have to worry about driving in that because the maids will call you and tell you not to come in. Why? Because they care about your safety. Maybe because I don't see my coworkers as friends and I am kind and professional towards them, it's easier for me to not get caught in whatever drama is happening. Honestly I can never tell if there is drama because I come to work and do what I am being paid to do and go home. Like an adult.

I have read the reviews for The Maids in Knoxville. I would say that it is incorrect. Employees start work at 8:00 in the morning. You are paid your drive time to each house plus the time you are cleaning in the customer.s home. The only time you are not paid is the drive time to a 10 minute break or a lunch time. This is not a'lot of time because you take breaks in between homes and the homes are clustered for the day to improve drive time during the day. Usually ends up being around 10 to 15 minutes a work day. Also all employees are trained to work the system we provide to our customers. We have had some employees that have left due to wanting to clean their way or follow the rules that they want too instead of our policy rules that are there to protect each employee. We have some employees that have been with our company more than 15 years. Each employee at every job has their own idea about a work job atmosphere but I believe that this company cares for the employees that work hard for this company. I am proud to say I work for the maids and it is a unfortunate that some individuals have gone on this web site to destroy the possibilities of someone finding a respectful job at a small family atmosphere company. The hardest part of this job is the physical aspect of the work you are doing. The employees all love to work with someone that has a commitment to the company that they work for. Training is provided to all employees, the work is up to the employee to follow thru. I have never in all the years I have worked here have had any trouble working with management. I have enjoyed being paid weekly and providing the best service to the customers that I can.

Coming from a retail background I have really learned to appreciate being off on the weekends and not working late evenings. I also enjoy being off on holidays. In retail I worked almost every single holiday, almost every weekend including nights. This job has allowed me to have my evenings and weekends free for my family. A typical day is you arrive to work between 7:30 and 8:00. They provide breakfast for you. Sometimes management will cook pancakes and bacon which is allot of fun. We usually leave the office around 8:15 every morning in a company vehicle with a team of 3 to 4 persons. They provide all the cleaning supplies, equipment and transportation to and from the houses; which means I  don't have to drive my own car.  We usually clean anywhere from 3 to 6 homes a day with a 30 minute lunch. Most of the time we finish somewhere between 4:30 to 5:30 and occasionally we work until about 6:00; it varies from day to day. This job has really taught me allot about cleaning. I thought I had a clean house until I started working here. You also learn how to work as a team with different people. For the most part you work with nice people who really want to do a good job. As far as management goes they really try to create a fun place to work. Every month they do something to show appreciation for the work that we do; it may be a special breakfast, sack lunches or celebrating someones birthday. The hardest part of the job is that you don't know what time you are going to get off and the most enjoyable part besides being off on the weekends is that you are able to help make  a difference in your customers life.

Cons: no benifits or PTO. Not enough employees.

Monday-Friday No weekends 
Owners keeps snacks and food in the kitchen area in case you forget food at home. Very sweet of them. Also every other Friday they give out Chips (hot chips) is what most of the girls like. 

A typical day at work would begin by making sure all the equipment is ready for the day. Once that is done, my assistant will load the vehicle while I look over the customer list for the day ahead. After all is said and done the day will begin, all four girls including myself make our way to the first customer of the day. While in the home each girl knows the function they must perform in order to get the home clean to the customers standards. At the end of the clean I as the supervisor will inspect the home making sure all things are back in their rightful places & the clean is up to The Maids way of cleaning. These actions will carry out throughout the day until we are finished, & we end up back at the office, preparing for the next day in front of us

Great place to work  

Room for advancement 
Fast paced 
Driving get a an incentive for driving.
4 person team most of the time 3 person 
Scheduled from 8am-6pm if you keep your RMS cleans (4-5 houses a day) 
Yes, there is drama, mostly female work place, but I just ignore and do my job The Maids way. As long as you learn the system you will be a great worker. We clean top to bottom side to side  kitchen and bathroom floors we clean on our hands and knees  hard job but we are helping on customers.

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House cleaner 36 salaries reported	$14.55 per hour
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Cleaner 15 salaries reported	$17.82 per hour
Intendente 7 salaries reported	$16.64 per hour

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