nursing assistant

resident care associate

personal care assistant

home health aide

licensed practical nurse

The Medical Team

I use to like the company until other employees made mistakes and as a whole, we were all reprimanded as Patients Care Aides. I've been with the company for a few years with not a single raise, and I've missed work only 4 times due to illness. The corparate staff in Livonia office is not professional by any means and have the worst attitudes towards field staff, especially HR! They never pay you correctly as your pay is never the same per hour each pay period. Holiday and over time pay? Yeah, when pigs fly!

The company has poor supervisors many of whom never managed a single company before. The medical benefits are ridiculous as you'd think how much they charge for service's, that the company would contribute more your health care. The cost is half your bi-weekly pay check every month. Hundreds of dollars and get this..its only medical and for certain benefits. Vision and dental are all out of pocket to be reimbursed but you'll never know when you'll ever see your money back.

Id never speak bad about a company but these past few months, the company has gone down hill. I reallybdid enjoyit when iI first started and loved my residents. Even the residents now complain about the company, not the actual staff within their building. By the way, sad but true, you don't make what your job description according the labor statistics estimates. They under pay you and classify you as a home health aide and if applying at another job and they call for a reference and you are applying as a Patient Care Technician, they will say its not the same experience! You'll get under $11.00 per hour and the hours are not guaranteed. PCTs, and PCAs on average make minimum $14+ per hour.

This company also has lots of clicks and favouritism...please read all reviews. I've finally been able to put my notice in as I was offered a better job plus benefits and better pay with another home care company who said due to my experience and knowledge, I was an asset and will be treated like one!

Don't waste your time unless you really don't care about your money, but you do love helping the elderly. This is a great job to start out with out of school, bit don't settle and get suckered into staying.

Absolutely AWFUL!!!! Worst company that I have ever worked for. The Regional Directior just up and quit after 25 years. Medicare is investigating 2 of the offices in the TX Market. DON is an Awful. She loves the ones who sit in her office and make up stories about the rest of the employees including the field staff. Improper training. Wants you to put your license on the line for them. AWFUL!!! Stay away from. The Home Health side office staff are HORRIBLE to new employees. The Director plays up to ones who are her favorites. The first 30 days that I was there 3 field nurses walked in and quit. No retention. No caring. Just AWFUL to their employees. ABSOLUTELY NO TRAINING WHATSOEVER!!!!!!! TO THE FIELD STAFF.  Upon requesting to bring field staff in for training, was told that there was no time for training. No offering to help with your CEU's. Must go outside and pay for your own CPR class. They do not reimburse either even though it is a job requirement. Not allowed to go to the bathroom. Not allowed to take your lunch break or even your paid two 15 minute breaks. They do not care about their employees at ALL. Field staff is left to fend for themselves. Have an uneducated person who thinks she knows it all who is performing all of their coding for the State of TX. Overworked and underpaid with no appreciation. They do not care when over half of their staff got the Flu after all staff received the Flu injection. One staff member has a very sick kid, which was taken to the emergency room. This staff member had never missed a day and worked day from the office and at night from home. She even saw patients on her way home from the office, the DON was extremely mad because she left to check on her child. NO CARING ATMOSPHERE!!!!!!!! NO RETAINMENT OF EMPLOYEES!!!!

I suggest that if you actually and desperately just have to work here, be prepared for all the clients passing the deadly flu during the winter, taking home bed bugs, short staffed, team lead talking to people like there are children, you CANNOT transfer if you do not have your 90 days in with the company to keep your job to get away from the bed bugs, they do NOT care about you at all, they are not professional at the office to call you back when they say they will, the area supervisor is unprofessional and ghetto, expect lazy staff that think you are going to do their work, and expect your name will be crossed out on the grid sheet (your list of residents for patient care) to be given to a favorite when they arrive at work if it is an easy grid.  Be expected if you are just new to this type of work that either you will be trained on something wrong or not thoroughly trained.  I will say there are really some nice clients there when I worked the location. Radios for communication are raggedy, new batteries are needed, very very small lounge room for staff need to be badly sanitized, and expect corporate to come in and try to find something wrong at times.  Let me make sure to inform you that the ELEVATORS do break down and you have get your clients by wheel chair to their residency, so now figure that out!

If you are looking for a career, bypass this company and do not stop at Go and Collect $200.  Look for another company that is better for your sanity and well being.  If you take heed to what I am saying, none of this will affect you!  Just know that if you complain about bed bugs at the job, either you will be told off or if u call the office they will AVOID you!!!!!

A typical day at work would involve caring for the residents, and passing meds, ensuring that residents needs were being taken care of. I have worked in the medical field for quite a number of years, and I have to say that I have never seen such a disorganized company. They say that they pay according to experience. This is not true. They pay you what you are willing to accept, and according to what facility you work at. (People with less experience make more than those with more experience if you are placed in a higher paying building). Everyone works for the same company, and should be paid according to experience, not where you are placed. Co-workers are very two-faced. They will talk nice to your face, but say things behind your back. Trust no one! Very high school-like atmosphere. Very sad considering that we are supposed to be there to CARE for residents. Management is also terrible, and very unprofessional. They spend more time writing up their employees (for silly things, mostly), criticizing them, suspending or even terminating them, rather than looking at the fact that if they learned how to treat their employees better, they would be able to keep staff. They don't hire so often because the company is growing, they hire so often because they are losing help faster than they can hire them. The CNA, Caregiver, PCT, Aide, etc. is the most important person in this field. They are the ones that get/maintain business for the company, yet they do not know how to treat their staff. Very unprofessional, uncaring about staff, and just an overall bad experience. The only enjoyable thing about the job is working with the residents, and if you have a good heart, knowing that YOU gave them the care they deserve. 

Don’t say I didn’t warn you. I don’t even know where to start. I applied for this job in hopes of advancement. A few weeks in I realized the company was horrible and the things it did to its aids (sometimes not pay them, add additional contracts without being able to support the ones they had, not enough support in your job, not enough training, need I say more?). 
You’re in the same building as the CEO and they don’t even walk over to introduce themselves during your orientation. 
The director is in his cushy seat without one ounce of knowledge of the company. Always looks like a deer in headlights and undermines you even though you know his job better than him. He didn’t even want to offer us additional support saying our jobs were “easy”. He hadn’t even tried to do what we do on a daily basis.
I’ve never worked with such a horrible company in my life. The minute I sat in my seat was the minute I knew I was out of there. The pay is TERRIBLY TERRIBLY TERRIBLY HORRIBLE. I’m not even saying that because I’m full of animosity but also because it really is. I left the company for another job and I was feeling helpless for the people who were stuck there. One by one, they’ve all left. THANK GOD.
Even if you want to work here and stick it out and learn everything you can- ITS NOT WORTH IT. The headache, lack of help, the stress, the emotions, it’s not work a single cent. You’d basically be signing a deal w the devil. I DONT EVEN CLAIM THIS JOB ON MY RESUME and I LOVED my direct supervisor. She was the only one in management with a heart. 
I’ve never written a job review before but I thought it would be worth it to warn those who are honestly looking for jobs, not to get tangled in this one. All the best. Please keep looking.

I have been very committed to THE MEDICAL TEAM over the last five years. I enhanced the agency's standing in the community and grew the business. I am very successful, to the point of being limited in taking on different roles because the company would lose revenue.

I greatly enjoy the work. In many ways, it is building relationships that builds the business, and I sincerely enjoy people. However, it is also critical to be reliable, dependable and deliver quality services and follow through. In the pilot study with Reston Hospital Center, not only did I establish the relationships that got an audience with HCA Corporate and the CMO but I provided the oversight that allowed us to document excellent outcomes for the patients and professionals we serve. If the focus is on "what" one is doing, the "how" one is doing follows.

I have learned to be innovative and cutting edge to stay abreast of the changes in health care in order to continue to achieve success. I established the hospital readmission reduction initiative using tele-health among other evidenced based strategies. I believe that tele-medicine is a significant solution to the challenge to deliver better medicine with less. I currently know a number of physicians interested in an expanding role in tele-health.

I greatly admire the President and CEO of this agency. She built the privately owned business from nothing to a multi-million dollar agency in four states and poised to expand.

Had to leave after just 6 months, QA director was all over me constantly (I always give 110%) half of the time the things she was fussing at me about was not my work but one of the other QA RN's. Whom she treated like her beloved children. I would have my desk arranged in the way so I could work (I am a neat desk person) and if I left my desk to go to the bathroom, she would come and move all my charts around my desk, even if I fixed it back, if I turned my back she would mess up my desk again.
The office is very clicky. They talk about people behind their backs then are nice to them to their faces. The other QA nurses even called me a dork to my face.
They tell the field nurses that they can have a company car to drive, but it comes with a cost. If you do not do 36 visits a week, you lose the car, and you have to pay a cleaning fee when you return their car.(200,00)
Their health insurance covered NOTHING. Everything was considered pre-existing. I may as well put the money into a bank account for my own healthcare.
The biller eats sunflower seeds all day with the shells everywhere, like she is addicted to them, hands to mouth, then paperwork. Piles of papers all over her office (if there was a fire, it would burn for years).
I hated working there.
Typical day: "You didn't do this". "You have to mark depressed even if pt is on a antidepressant and it is working".
What I learned? How to get people to meetings: payday office 2 tables of food every month.
Co workers: suck except one who is now one of my best friends no, she no longer works there.
Hardest part: QA director was all over me for no reason
Enjoyable: 5pm.

Typical Day at Work:
As a CNA, my typical day is filled with helping clients with daily living activities, providing emotional support, and working as part of a healthcare team. Whether it's assisting with morning routines or offering a listening ear, I focus on delivering compassionate care.

What I Learned:
I've learned the importance of adaptability and empathy in healthcare. Every client has unique needs, and being able to adjust my approach makes all the difference.

Management & Workplace Culture:
I appreciate a workplace that values teamwork and supports staff growth. Clear communication and recognition of hard work go a long way in creating a positive environment.

Hardest Part of the Job:
The hardest part is managing emotionally challenging situations and tight staffing, which can be physically and emotionally draining.

Most Enjoyable Part of the Job:
The most rewarding part is building connections with clients and knowing I've made a positive impact on their day. 😊

Orientation with the medical team was very informative and welcoming. A typical day involved learning patient care expectations, infection control, safety procedures, communication skills, and how to properly support residents and staff along with a little of the Med cart. I learned the importance of teamwork, professionalism, time management, and providing compassionate care to every patient. Management and trainers were supportive, approachable, and willing to answer questions throughout the process. The workplace culture felt fast-paced but caring, with a strong focus on helping residents and working together as a team. The hardest part of the job is balancing multiple responsibilities while making sure every resident receives quality care and attention. The most enjoyable part is building relationships with residents and knowing you are making a positive difference in someone’s day.

At the Medical Team, I have worked with individual clients doing home health care. This involves taking care of patients who needed extended care at home following discharge from the hospital. worked mostly with clients with traumatic brain injuries.A typical day starts by receiving report either from a nurse who is just getting off or from the patient care giver, usually a family member, and then performing the daily routine care or accompanying patient to a doctor's appointment. I have learned the importance of giving medications on time and when due.The management brings in the required supplies for the care of the patient such as gloves and placing orders for the supplies needed for care. I see my co-workers only during shift change and as such. The hardest part of the job is having to work alone with a single patient in their home. there are times you will need to share ideas with a fellow worker and there's no one to talk to. You can only call the head nurse on the phone to get whatever information you need if she is available.The most enjoyable and exciting part of the job is seeing my patients making progress towards recovery.

Top Job Titles	Average Salary
Nursing assistant 65 salaries reported	$17.98 per hour
Resident care associate 16 salaries reported	$17.47 per hour
Personal care assistant 260 salaries reported	$15.92 per hour
Home health aide 41 salaries reported	$17.77 per hour
Licensed practical nurse 37 salaries reported	$31.84 per hour

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