server

host/hostess

bartender

host/server

general manager

The Melting Pot

I was not properly trained for my position as a host here. There were these training videos and assessments to complete before the first day of work, but they only scratched the surface of my position. When I thought I was prepared for my first day at work, I was dumbfounded when everything was so different from the training assessments. It also did not help that I was practically thrown into the fray without any explanation about what to do as it was assumed that the training assessments were enough. Further explanation could go a long way for a new employee so they are better accustomed to the system that has been put up in the establishment.

The workplace culture is abysmal. Within the first few days of working here, it was easy to take notice to the amount of unprofessionalism from employees to even management. Servers would take a long time getting their tables ready and often complain about the about of tables they received whether it be too many or too little. Even when you do take the time to listen to them and try to remedy their issue, they will still complain. This manner of unprofessionalism even extends to management. Management is often apathetic to their duties and will kick a fuss when having do their job. If you do something wrong, no matter how minute the mistake is, they will be more than happy to chew you out even in front of clientele. Should they make a mistake, even a big mistake, they will feign ignorance and explain others to clean up their mess. There is no sense of unity, responsibility, or competence amongst anyone here.

I write this review in hopes that the restaurant improves on their shortcomings. This current level of unprofessionalism is unacceptable. I hope that after reading this review, they'll create and foster a healthy work environment where everyone is motivated to do their job for the sake of future employees.

I really enjoyed my time at the Melting Pot. I was able to excel through 3 different positions within the restaurant and had a very easy time transferring when I relocated states! Both stores had amazing staffing!

Top Job Titles	Average Salary
Server 11 salaries reported	$25.00 per hour
Host/hostess 7 salaries reported	$20.00 per hour
Bartender 6 salaries reported	$18.08 per hour
Host/server 1 salary reported	$20.00 per hour
General manager 1 salary reported	$55,000 per year

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