food & beverage manager

server

line cook

dishwasher

childcare provider

The Merion Cricket Club

I mainly worked as a function server at MCC which entailed working weddings, memorials, private parties, etc. The managers were great and always willing to lend a hand. If you were unsure of how to do something, they always showed you. Tasks were clearly designated at the beginning of each shift which made it extremely organized. The club itself is kept neat, so you usually knew where to find everything. It's rare that as a caterer you will have everything you need in one place (including linens & laundry), Merion takes care of it all, so you really only need to worry about  enhancing the guest experience. The functions team was like one large family and I always enjoyed coming to work because it was like collaborating on a project with friends. Additionally, because every shift was different, the job never felt super monotonous. They also provide meals for the staff. 
Sometimes, I helped out in the restaurant downstairs as a busser or food runner and found it just as enjoyable. You typically have an idea of how busy the night will be due to reservations and how organized everything is. This was a super positive change compared to restaurants where I previously worked. The a la carte team always works together and management never hesitates to step in when you're "in the weeds." Guests were typically polite and very appreciative. They also provide staff meal. 
Overall, I would really recommend this to any hardworking person looking for a full time, part time or temporary restaurant gig. I met some really great people working here and attended amazing events as an employee.

I worked at MCC for 5 years. I did banquets,bussing,hosting, and sometimes front desk.  I worked hard to help everyone around me out. I enjoyed helping my coworkers succeed.  Management often complimented me on my work ethic. Management was often hiding when things went wrong or help was needed. I once had to deal with two drunk men trying to go behind our closed bar. I asked my manager for help bc I felt uncomfortable. She said tell them the bar is closed and if they ask for a manager say I am doing “my rounds”. I proceeded to tell them and both men put their arms around me and asked for more booze and I felt extremely uncomfortable and my personal space was violated. I was an 18year old girl at the time left to deal with drunk entitled men, alone. The list of scenarios where management left you out to dry goes on and on.  I left when I decided to ask for a .50cent raise putting
me at $13.00 an hour. I felt I was sometimes working harder than others that I had heard were making significantly more than myself. They denied this request but offered me to work more hours. That is when I left. And to this day I hear of huge pay discrepancies between employees. This establishment does not respect your time and effort.  They are scared of the entitled members and often stressed so you do not get the help you need.

What is the best part of working at the company?
the best part of working at Merion is the staff that you get to work with. Merion will take care of you and go out of their way to help you. The management team is top tier. I had the pleasure of working with some of the best in the industry there. 

What is the most stressful part about working at the company?
Just like anywhere in the service industry, the guests or members can present challenges. These members are some of the most demanding, but not in a bad way. If your goal is to provide a great experience you shouldn't have a problem there.

What is the work environment and culture like at the company?
Its a super busy machine everyday of the year. The culture is rewarding and supportive. If you're ready to work and do a lot of different  cool things you will find yourself fulfilled. Lots of great people work there.

What is a typical day like for you at the company?
Everyday is a school day there. Always something to learn. There are so many things happening at any given day that everyday is a new one. Its hard to find yourself bored at a place like MCC.

While my coworkers were generally good people, the membership is the worst. Entitled, demanding and rude, the members of the club treat employees like servants or worse.

During the height of the corona virus pandemic management repeatedly violated national and local guidelines and protocols putting staff at risk, hosting super spreader events of large numbers of people, not enforcing social distancing rules or mask mandates. 

They also collect service charges from membership but don’t distribute the full amount to staff, fire staff without notice for no legal reason, and expect staff to serve their masters as if it is the 1850’s. 

Racism runs rampant, with management and members both exhibiting sexist, misogynistic, rascist and generally appalling attitudes towards staff. It is a toxic and demeaning environment, do yourself a favor and work ANYWHERE else...

On multiple occasions one particular manager made me feel incredibly uncomfortable due to his reaction to me being trans. This manager made the entire place not LGBT friendly. When I told a separate manager I was uncomfortable serving a table because of their transphobic conversation, I was given 0 support or sympathy. They consistently gave me far more hours than requested regardless of exams. The money and my coworkers were great, but the company and members themselves were a nightmare. When the pandemic started they never bothered to call back most of their already employed staff, just left them out to dry. From the new servers experiences they did not require any members to wear a mask or socially distance. There is very much an implication that you are not valued as a worker, and they will absolutely throw you under the bus if it means making a member happy.

The bad outweighs the good. Often times safe, sanitary methods aren’t being implemented.  They try to portray this family atmosphere amongst employees when it’s just a manipulation tactic. They like to sell you “pipe dreams”. The managers don’t give clear instructions nor communicate properly but then want to crucify you when things aren’t done accordingly. There is very inappropriate behavior between some employees and managers; which often makes it hard to respect them. It’s every man for themselves. No backup when needed.Long unnecessary, tedious shifts back after back. Discrimination between the black and white employees. Instigation on behalf of managers amongst employees. No room for advancement. Empty promises and not paying certain employees what they deserve. But they are flexible if you need time off and that’s about it.

Fellow coworkers are wonderful. Management is an absolute nightmare. Unorganized, lack of training, detrimental lack of professionalism, unhealthy habits and poor culture. It's a shame since the ground's and club are so beautiful and well kempt. Easy, every day common tasks become next to impossible due to lack of knowledge, training and standards. Communication simply does not exist. Inappropriate relationships between management and staff that is not taken seriously by higher ups. Turnover may be the thing that is most consistent in this building. All of these things seem "normal" here so if this does not sound like a place you can advance, stay far far away.  

On a personal level this place really went above and beyond to help me and it's a shame that I wasn't able to reward their investment long-term. I was injured and the results changed my career path. The compassion and support I received here were unprecedented in my entire life and I highly recommend working here. There is not one person that I think LOL or any particular detrimental advice that I could give it's just a great all-around place to settle into and work. 

I started at Merion when I was in high school and continued all the way through college until I was hired full time in my area of study. I worked in every area of the front of house. My hard work was always recognized resulting in numerous promotions. The people who work there are truly like a family and help to make the service industry fun. I still keep in contact with the life long friends I made at Merion. Hourly positions pay well, especially for students. They like to hire from within so there is definitely room for growth. Overall a great experience!

My opinion of the Merion Cricket Club seems to change weekly, sometimes daily. Some weeks I make decent money, work a fair amount of hours and enjoy working with my coworkers. Other weeks, the managers are forcing us to work long hours with little pay, giving unclear instructions on what we are supposed to be doing, and cracking down on what I would consider to be trivial issues. I like serving and I am not afraid of hard work, but I don't like when rules change at the drop of a hat or when I can't seem to get a straight answer about what I am supposed to be doing.

Top Job Titles	Average Salary
Food & beverage manager 5 salaries reported	$60,000 per year
Server 3 salaries reported	$14.17 per hour
Line cook 7 salaries reported	$17.00 per hour
Dishwasher 7 salaries reported	$13.14 per hour
Childcare provider 6 salaries reported	$14.33 per hour

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