night auditor

front desk manager

sales manager

receptionist

housekeeping supervisor

The Nittany Lion Inn

I started working at the Inn in October 2024 as a Banquet server. I quickly realized how unprepared they were for the opening, and there were many mistakes and mishaps during the first few months. I worked many hours and was held past my shift times by up to 3 hours at points. Some nights I wouldn't leave until 1:30 a.m., which was truly ridiculous, due to the poor scheduling and the shortage of workers on hand. As time progressed, things started to improve slowly, and by January 2025, I was promoted to Banquet Supervisor. As the supervisor, I had a much more demanding role in ensuring all operations from beginning to finish were completed, and had to manage sometimes up to 4 events at once. When I thought things were getting better, however, it only got worse. Upper management had super unrealistic expectations, which caused a lot of anger and frustration among the staff. There were many times when even fellow workers "Crashed Out" and were sent home, only to return the next day after making an absolute scene 

Once the semester closed in the Spring, I realized that the position was not worth the time and aggravation it brought, and I was honestly disappointed because it was a job I aimed for and achieved. I really hope top management can improve by providing proper support to workers and treating them better, instead of as if they were less than them. I hope things will improve in the future, but time will only tell.

One more thing I want to add is the fact that if they don't like you, they will essentially push you out of the place. They show little to no due diligence and don't give anyone the benefit of constructive criticism. This also played a role in my departure, as my managers were excellent for our department and were sadly continuously pushed out without any apparent reason.

The first time that I worked for this company. They did not pay me until 8 months after I quit after HR neglected to onboard me to their program properly. After giving the company a second chance years later I can say it has only gone more downhill management wise. This was the worst place I have ever worked. Management provided little to no direction or training, then expected employees to somehow know what was expected of them. Communication was poor, and asking questions often felt pointless because you rarely got clear answers or got attitude.
The hours promised during hiring were not the hours actually given. Expectations were set one way and reality was completely different, making it difficult to plan financially or personally.
The work environment also suffered because morale was extremely low. The GM will ignore your request for meeting and going to HR is pointless. There seemed to be constant frustration among employees, and it felt like very few people genuinely enjoyed being there. Trying to resolve issues via the chain of command you will be ignored or get backlash. Managers will tell you not to do something then say it was their idea. A workplace starts from leadership, and unfortunately the management of this hotel created a terrible atmosphere.


Upon arriving you are expected to set up the buffet, and during the course of your shift you are required to stock the buffet, prepare and deliver room service orders, and bus tables. I improved my work ethic there as it is a very fast paced job and can be stressful. I felt the compensation was not adequate for the amount of work I was required to do. Management seemed to have different standards for different employees and often singled the same people out over and over. The workplace culture was great as all of the workers got along.

What is the best part of working at the company?
At first it felt like family until management showed their true colors in the kitchen 

What is the most stressful part about working at the company?
Chef criticizing people when they take off over a holiday

What is the work environment and culture like at the company?
Filthy, dish is never done and the 3 bay is full every morning when you go in

What is a typical day like for you at the company?
Stressful when your "team member" doesn't listen to a word you say.

I was a full time student at the time I started here. Everyone was pretty nice, bosses would treat you a little like you had no idea what was going on though. Hours were absurd for a college student. 5 am is too early for a college student to show up and then have to do a full day of classes was too much for me. Not really any room for growth either. They talk a good deal about promotions, but only promote certain people. The work wasn't too bad though. With the right hours and supervisors the job wasn't bad.

Some days, coming in to work at the Nittany Lion Inn could be depressing simply because of the attitudes of the workers around me. The manager's were fairly pleasant to be around and were always nice. Sometimes, however, the supervisor would just expect me to know how to do certain tasks, even though I had no relevant work experience in the hotel industry up until this point.

The management is not the best. They seem to focus on minuscule things about your behavior/dress and are quick to ridicule when a mistake is made but aren´t too concerned about building a better team, positivity and reinforcing when a server/bartender does a good job, or getting the main tasks completed.

I enjoyed working here as a banquet server. 
Coworkers were nice and friendly - you get to work as a team, so it’s fun. 
However, there are times when you have to work for 10-11 hrs for one event and they don’t give you time to eat, especially if the event is a wedding (busy). 
You work for an average of 8-10hrs a day and you need to pay for your own meal. 

If you couldn’t care less about the people around you or the quality of work yourself and others produce, you’ll fit right in. Don’t bother talking to HR about any concerns you may have because they will fire you. BOH cleanliness and hospitality are nonexistent at The Nittany Lion Inn. Both BOH and FOH receive very little or NO training. The Nittany Lion Inn is the definition of a free-for-all workplace environment. 

Working for The Nittany Lion Inn helped me grow and learn as an employee and a person. I felt included, comfortable in my surroundings and able to talk about any issue with total respect and understanding. My co-workers became family and the football guests that came every year to stay with us were known by first names and talked to us like family they missed.

Top Job Titles	Average Salary
Night auditor 1 salary reported	$18.00 per hour
Front desk manager 1 salary reported	$19.50 per hour
Sales manager 1 salary reported	$65,000 per year
Receptionist 1 salary reported	$18.00 per hour
Housekeeping supervisor 1 salary reported	$18.50 per hour

Working at The Nittany Lion Inn: Company Overview and Reviews

The Nittany Lion Inn

The Nittany Lion Inn Ratings

Popular jobs at The Nittany Lion Inn

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected