software engineer

human resources assistant

dining room supervisor

The Palace Group

I worked at the Palace for almost 3 years as a Security Guard getting paid 12$ an hour. Received NO raises whatsoever. PTO accrued yearly but even after I gave a proper 2 weeks notice as per policy, they did not allow me to cash out my PTO which I was entitled to as I accumulated 128 hours for that year. Schedule is not consistent as I worked a variety of shifts including days, evenings, and nights and only received my schedule on a weekly basis. Days off given were different each week and you don’t know what ur schedule or days off are until the end of the week for the upcoming work week. No room for growth when it comes to security employees as I applied for multiple transfers within the same company and was never allowed to transition. As a security, you are deducted 30 minutes for break but are not allowed to actually take a real break as you need to eat in the guardhouse therefore if a client or family or even an employee drives up to the guardhouse, you must stop everything in order to attend to them. Although instructed by the manager to “just leave the gate open” customers still stop to ask questions which in turn, you must direct them. When it comes to security employees specifically, they do not treat us as part of the actual Palace Group which is supposed to be a great company to work for. Patients and their families pay a lot of money to be able to live there; yet, upper management does not treat any of the security employees as professionals nor respect us as part of this company. We are the face that anyone sees when they first come into the Palace, as well as, the ones who are hired to protect the premises and the individuals in it yet we are treated like the bottom of the barrel. Almost 3 years of working with this company, working all hours of the day, any shift asked of me, and putting my relationship with my wife in jeopardy due to very poor work/life balance, this company that should be treating their employees like gold, really DONT! This is specifically the case in regards to the security guards employed for this company. Once again, horrible experience, no room for growth, no raises given, no official breaks, no consistent schedule as you only get your schedule weekly for the next week, they rob you of your PTO that your entitled to cash out since we accumulate this yearly, and definitely not a place where you can have a family such as a wife and kid as you cannot even have a personal life or plan your personal life for that matter due to the way they treated us security guards. DONT WASTE YOUR TIME IF YOUR LOOKING TO BE A SECURITY GUARD AT THE PALACE. VERY DISAPPOINTED AND UPSET AFTER I WORKED VERY HARD AND LONG HOURS TO TRY AND GROW WITHIN THIS COMPANY. DONT GET FOOLED INTO THINKING THAT THIS COMPANY IS THE BEST TO WORK FOR AS IT IS NOT. AS A SECURITY, IT DOESNT MATTER HOW MANY YEARS YOU PUT IN, YOU WILL NOT GET PAID MORE THAN $12 AN HOUR NOR GET A CHANCE TO GROW.

I've been working at The Palace Group for nearly 3 years and I've had a great experience so far. 

1. They are very understanding about family and special circumstances that arise. I've had to go on emergency leave before and everyone from my manager to co-workers were concerned for my well being and that of my family. They've always been this way and are very supportive, especially upper management. No one made me feel like my emergency was a burden. This was so important for me.

2. Benefits are good. We get paid time off, medical insurance, dental, and vision. We can also add dependents, although I've only had it for myself so I'm not sure how that extends. In addition, there's bonuses every year, mileage reimbursement if you have to travel to another location, referral bonuses, and free meals at every shift. They also pay for training and education, there's a tuition assistance program, but I haven't used it yet. 

3. Work conditions are extraordinary. The Palace makes sure each team member has every material, equipment, and accommodations to work well. It's also a really clean and safe environment. 

4. During the pandemic they took every precaution to make sure everyone from staff to residents were safe. We were first to get vaccinated and the company arranged to have this done at our job site. 

5. Normally, before the pandemic, there are a lot of events catered just to the staff like employee of the month and employee of the period. There's a company picnic every year and a fabulous end of the year party. These didn't happen in 2020 because we couldn't gather, but I know that as soon as it is safe for everyone, we will have them again. 

6. You get to grow from within. HR is always looking for internal candidates to fill management positions and encouraging people. The company also has something called the Career Advancement Program (CAP), were you can learn about available positions and get training based on your interests, but I haven't tried that yet.

7. Job security. In 2020 a lot of my friends and relatives in other industries lost their jobs and since I'm not a clinical staff I thought I might be at risk too, but my manager assured me that my job was safe. The Palace did not have any layoffs in 2020, in fact, they continued to hire personnel. 

Overall, I think it's a good place to work and will continue to recommend it.

To start, the benefits here are a complete scam. You can't get PTO until you've worked here for a year so God forbid you get sick in between and have to take a few days off, sucks for you because you won't get paid. The health insurance is terrible; not only is it terribly expensive and increases in price every year, you still end up paying a lot out of pocket over time if you really need to go to the doctor on the regular basis. The pay is a joke, you may get a few cent for a raise just MAYBE a dollar. The training here is non existent and anything goes.  The management like to work you half to death to keep up with the demands of their bosses, they throw you under the bus when their higher-ups come around, and are very selfish. Anyone gets hired so there's a chance that whomever is being hired to help out on your team , will not have any knowledge of what they're doing. Wish I hadn't fell for the Gallup Workplace award the shove in everyone's face on the application page. Not to mention, the parking here sucks, they keep hiring people with nowhere for us to park and threaten to tow when we have no choice but to park in the valet areas. Don't waste your time here if you're looking for a real career. 

What is the best part of working at the company?
Good place to work, only the managers make it not pleasant, they are new managers without preparation or experience, they distrust the staff a lot and demotivate the workers.

What is the most stressful part about working at the company?
Distrust makes staff uncomfortable, too much staff turnover creates a very demotivating environment of work instability.

What is the work environment and culture like at the company?
They try very hard to keep people but they do not pay well and they prefer that the staff have a second job, rather than having to pay overtime, profitability based on what they stop paying in good salaries.

What is a typical day like for you at the company?
Do assigned work, follow daily routines, attend to residents' needs.

Poor management. You can put you all in and connect with all the staff and residents and get paid the same. Fake co workers, unorganized with supervisors that don’t know how to do their job and just boss everyone around. Don’t bother putting in you all into the job, you’ll just be expected and told to do more over everyone else with no expectation of a raise or promotion with raise. Residents are lovely and so kind, poor pay and recognition. Food preparation and sanitation is not as it should be. Easy job but not good for long term. Make complaints about the head chef being inappropriate but nothing was done.

What is the best part of working at the company?
They provide lunch and that allows you to save money 

What is the most stressful part about working at the company?
They say the care for employees opinions,  but not all managers practice that.

What is the work environment and culture like at the company?
Environment and work  culture in that place is very tight.  If someone, that has been there for a long time,  doesn't like you, chances are that they'll let you go.  You can't count with the HR Department to defend your position on a situation like that.  I know this by experience. 

What is a typical day like for you at the company?
Normal.  Everything is a routine.
In my case there was not chance to work overtime

The palace is a great place to work in if you’re a typical suck up who always gets what they want no matter what. That’s the only way you’ll advance in this company. If you’re a server good luck. You’re underpaid and expected to go above an beyond for the terrible work conditions and un wanted drama that is your coworkers and management. The managers love to get into everyone’s business and meddle into it too. Oh and not to mention the sleeping around with each other yikes! So much for a “fair and respectful” work environment. Holiday bonuses are trash and HR doesn’t care about you, they’ll gladly throw you under the bus if they have to. Do not work here.

I am appreciative of the palace when they allowed me to be part of their company for my first job. What I didn’t appreciate was the lack of effort from management. They are degrading! The only help you really had was when you and your co workers helped one another. I did not enjoy my time at the palace. I definitely do not recommend. As of today they are very short staffed and under pay. Their staffed is so overworked and I feel bad they have to endure through all of this. I currently know this because I work for their agency which is no good either.

The Palace used to be a great place to work for. I was fortunate enough to work in a department that had the best boss I will ever work with. Especially cause most of management are horrible in the Palace. The pay is bad the Shahams are greedy and only care about their pockets and upgrading their cars. Co workers are pretty cool but it hurts to see how over worked everyone is for the scraps they pay. Starting at the company was great but after being there for 2 1/2 years with only 1 pay raise I realized that upper management doesn’t care. 

What is the best part of working at the company?
Fulfilling job that makes me feel good that I’m helping people.

What is the most stressful part about working at the company?
Constant demand, but that’s actually worthwhile and makes the day go fast.

What is the work environment and culture like at the company?
Resident first, but the company supports me in achieving that goal.

What is a typical day like for you at the company?
Playing with and helping seniors.

Top Job Titles	Average Salary
Software engineer 3 salaries reported	$69,333 per year
Human resources assistant 1 salary reported	$18.00 per hour
Dining room supervisor 1 salary reported	$16.00 per hour

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