packer

production operator

order picker

customer service representative

inventory associate

The Republic of Tea

Typically, during the day as a shipping/picker-packer you are expected to either pack orders or go pick orders. However, most of the time the same workers were doing the same task every day instead of switching duties every couple of days. The introduction of the new technology used to pick orders was very underdeveloped and created many problems and frustrations within the environment. The manager was very rude, uncaring, ungrateful, and unprofessional. I had made a couple of recommendations to improve inventory and the person who worked in that section had told me that it was a stupid idea and that it was a lost cause. Management not only treated their supervisors poorly, but also treat their workers poorly. Management also did not take certain issues seriously. Supervisors would sometimes let employees go home early while there were still many tasks to complete and have the part-time employees stay later and finish everything else. Many times, I was told that I needed to work a 10-hour shift even though part time employees do not have to. The supervisors do not even know the rules themselves. There was not much diversity at the factory, mostly older folks who worked there. Opinions from the younger people who worked there did not seem to matter. Younger people were less respected by coworkers and management. The pay rate was also unfair, while I had just started, I was making the same as someone who had been working there for over two years. Other coworkers told me to act stupid so I would not have to complete a task, so that would lead to the same workers having to complete the same task. Overall, this section of the company, was closed-minded, unfair, rude, and unprofessional. 

The start of work was great. After training, they start laying it on you heavily. They are extremely strict about their attendance policy; if you are one minute late or clock out one minute early, you were pointed. Any absence was pointed regardless of reason unless PTO was approved. They do not do unpaid time off. No personal phone calls allowed, including your child’s school if they call. When doing reception, the worst part was telling a school the parent is unavailable and I could not take a message. This resulted in a high turnover rate. Pay was lower than other factories but decent compared to overall pay rates in the area. They do encourage healthy lifestyles, though.

At the start employment was great. Three months later my child got sick and I had to miss. They do not do unpaid time off or fmla (do not qualify) or protective pto. If you have to miss work without 72 hour notice you was pointed. I missed many appointments. The stress caused me to pass out and I left in an ambulance and I was pointed. I missed work and I was pointed. My employment was terminated. I went back to my retail employer before this and I been with them since because they work with me and allow unpaid time off.

I started my career in the warehouse filling orders, picking cans of tea from the shelves, packing them for shipment. Until I was finally hired full-time.  There was a position open in customer service at that time so I promptly went to human resources and applied for that position and was hired.  I loved it.  I was speaking to people from all over the US, taking their orders for tea and educating them about our teas and other products. I had even come up with some marketing ideas and for three years won the sales competitions.

What is the best part of working at the company?
Outstanding environment….. dedicated TEAm. CreativiTEA abounds. Good people, good company. 

What is the most stressful part about working at the company?
Resigning due to self imposed retirement. 

What is the work environment and culture like at the company?
The best place to hang out and be paid for sipping tea. 

What is a typical day like for you at the company?
Self driven with outstanding senior management support.

What is the best part of working at the company?
They do drawings etc and giveaways at xmas

What is the most stressful part about working at the company?
Huge expectations minimal pay...major overload

What is the work environment and culture like at the company?
Friendly at first but overall a bit snobbish 

What is a typical day like for you at the company?
Non stop running in 6 different directions all day everyday.  Leaving unappreciated and feeling like all your efforts weren't good enough

Company has been owned by the same family for over 20 years.  The tea they sell is of the utmost quality.  The culture can be difficult to acclimate to.  There are very strict/rigid rules on the sales processes and procedures that can be very frustrating.  You must love travel to be a sales rep as it requires you be on the road about three weeks out of the month.

It was really great at first compared to other factories. I worked there for 2 months and was let go out of the blue for no good reason. Never missed a day and I never had a single discipline. Management would not tell  me why I was being terminated just said they promote a certain kind of work attitude and that I did not meet it. Pay is kinda low and moving up seems a little impossible.  Benefits are below average and pretty costly. Management seems to be very biased. 

Small work place. Not many people to get in your way. Had air conditioning and bathroom breaks were as needed. The supervisor was not around too much. The assistant was very helpful and sweet to everyone. The job was extremely easy to do and everything always got done on time. I didn't like the 12 hour shiftshift because I had a 3 month old baby. Everything else was nice about the job

Management
In general, managers at The Republic of Tea are awful. They are completely biased off of age, and treat anyone under them like children.

Overall
My experience working at The Republic of Tea is overall not good. It's just a job that keeps getting worse. Don't waste your time with a close knit company

Top Job Titles	Average Salary
Packer 2 salaries reported	$21.25 per hour
Production operator 1 salary reported	$16.00 per hour
Order picker 1 salary reported	$16.00 per hour
Customer service representative 1 salary reported	$35.00 per hour
Inventory associate 2 salaries reported	$19.50 per hour

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