line cook

night auditor

breakfast attendant

front desk agent

bellman

The Restoration Hotel

Every time I was paid, I had to go to my PayCor app to make sure the payment was correct, and surprise! It never was.
People were shorted anywhere from $20 to $400, prompting some to just walk out and find a place that actually paid their employees correctly.
I, myself, received approximately $300 less than what I was supposed to get. This shortage of payment would happen every paycheck with no one taking accountability for this or the abundance of other major issues happening at the Restoration Asheville.
Only once management was confronted would they send you the missing money, but it could take up to a week, and it always seemed like we were bothering them by asking for the full amount of our hard-earned money.
My second job became being an accountant to ensure that my first job was paying me correctly because without letting them know that our checks were short, management would've never corrected the issue. The amount of staff that left due to unprofessional management, low pay, and disorganization resulted in low morale and created a depressing environment. Poor work ethic began taking over since we weren't getting paid for our hard work. 
Management had no idea what was going on half of the time and didn't seem knowledgeable enough to run three restaurants and a hotel.
I've never seen so many employees come and go so quickly after realizing what a trainwreck the Restoration Hotel in Asheville actually is.

Employees across most departments are genuinely passionate and enthusiastic people!  The hotel side of things operates pretty well, but food and beverage across the multiple restaurant-bars was and still is a mess. 

The hotel GM position and F&B management have been a revolving door of hires because of conflicts between the remote owners and their management, and the people here on the ground every day who actually see and do everything. They also struggle to hire and retain F&B workers because they aren't willing to pay enough for the quality of employees they want to have; and as such F&B has struggled with much unprofessional, finnicky, and young employees. You will only get what you're willing to pay for.

Many of us opening team veterans have moved on to other hotels in town with better pay and more dependable operations teams. It sucks to leave behind good coworkers and work for the big corporate hotel chains, but they're unfortunately more dependable than the situation at Restoration.

DO NOT work here; the management seems to be very unprofessional in the way of firing you without any cause then will tell you what you did wrong and won’t help you succeed in the working environment. Their is no grace in the fact of if you mess anything up then you will be terminated off the bat. On the other hand, the management does work with your hours and very lenient on that side, but I would recommend to look at other places to work and stay away from this place. Lots of better hotels and great management nearby so do not waste your time here.

This company truly cares about its employees  and their professional growth.  They ensure that you have the tools necessary to complete your job as easily as possible, because they truly care about their employees overall success. Everyone is deserving of the positions that they are in and it's obvious that opportunity for growth within the organization, is a true possibility. It's an innovative, creative, collaborative, empowering, and just a generally fun environment to work in!

The only good thing about this job was a free shift meal.  As people quit or were fired, no one else was hired to replace them and they spend more time focusing on banquet events than anything else.  The restoration should just offer banquets and dinner service; no brunch or lunch because since we didn’t make enough money during those services, the hotel didn’t care about us.

I’m sorry but this place is a terrible place to work and you shouldn’t if your thinking about it. It seemed like a good opportunity and a good environment but once you are inside it is actually the opposite. The management is scattered and every good manager that has come in quit within the month. They will lie to you…pay has been wrong many times, as in literal hundreds of dollars missing from paychecks. They don’t care about you whatsoever. 

The work expected of you is often more than your pay reflects. The night crew and morning crew don't do each other any favors. Raises and promotions require approval of non-kitchen management which is unnecessary and unreasonable. The Executive Chef is pretty solid, but everyone else in upper management are only really concerned with running the hotel. 

Horrible management, absolutely no work life balance, the hotel is falling apart, the pay is below grade, you will work every single weekend. No weekends off, no set schedule, low pay, poor management 

The upstairs restaurant has a serious management issue. If you aren't a male you won't be treated fairly by management. Also no matter how many hours I worked my paychecks were exactly the same and I had other employees complain the same as well. This job also lacks parking and employee discounts.

I really wanted to like this job. I made lifelong friends over the course of working here. Unfortunately, due to the circus of management they have and lack of any care from their ownership, many people have started to leave. They treat staff like crumbs and will certainly brush you off!

Top Job Titles	Average Salary
Line cook 1 salary reported	$19.00 per hour
Night auditor 3 salaries reported	$18.00 per hour
Breakfast attendant 1 salary reported	$17.00 per hour
Front desk agent 2 salaries reported	$17.50 per hour
Bellman 2 salaries reported	$11.00 per hour

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