licensed practical nurse

nursing assistant

dietary aide

housekeeper

registered nurse

The Sharon at SouthPark

What is the best part of working at the company?
Many of the nurses and other staff were very nice that I worked with.  The facility had a computer system that i was familiar with AND user friendly for medication administration.  There was also paper back up systems which many facilities do not have now which are important Incase of IT glitches in software as we have recently seen in the hospital setting. I also appreciated having adequate supplies for patients and residents for their TX and care needs. Not all facilities have this when the months end is near. 

What is the most stressful part about working at the company?
Having  2-3 units and charge of an entire campus both in and outside of the building at night, often with emergencies every night, is very stressful. Staff on the unit is limited compared to other facilities I have worked. I also find that having cameras focused on every part of the hallway and common area, including the tiny break room with two chairs in it and a tray table, is nerve-wracking.  Cameras do not change any behaviors of people who do not care about their work ethic in the first place. Lastly, not having a nurse to relieve me on a daily basis was disheartening. It was during COVID when every healthcare establishment was struggling and many people left the field. Overall, I am fond of the organization though. 

What is the work environment and culture like at the company?
Very good. Pleasant. The DNS was supportive of the staffing issues and a real team player. Human resources was also very organized and effectient. The MDS nurse also was on hand to answer questions/help/show her presence on the rehab unit. 

What is a typical day like for you at the company?
Busy, but organized. A set plan of tasks. Patient care, treatments, medications, blood draws and preps, pt assessments on rehab. COVID patients, precaution rooms.

Working at sharon towers is toxic. The only good thing about this place is the benefits. The managers do not know what is right for the company, and do not know how to talk to their employees. They would rather sit on their behinds all day long instead of actually getting to work. Sharon towers has an awful job culture. Nobody respects each other and talks however they want. They can show up late to work, leave work with a random excuse, and pretty much do whatever they want without repercussions. Working here is so stressful because of the staff. They tell you one thing, and don't mean it. It's hard to trust the managers here when you get no support from them and they themselves dont even care about the team. Honestly, do not work here unless you want to obliterate your mental health and feel like you are living a nightmare. Maybe one day it will change. I heard it used to be amazing to work at sharon towers and it keeps going downhill quick. Most of the departments such as nursing, technicians, and the kitchen have awful job culture.. 

Unfortunately, management is not good. They lack adequate communication and leadership skills. There is 4-5 positions of "management" workers who basically add nothing to the company. They do nothing for the morale of the healthcare workers. Orientation is very un-organized, and instead of just one or two people teaching you the company's policy and procedures, you are put on the floor with other workers who are already disgruntled by the lack of management's ability to actually make that worker feel valued and appreciated, and the orientee is just helping the nurse get through their shift due to the work load. If you work on 3HCC, the workload is very hard. You usually have anywhere from 30-40 residents to care for. It is also a mixed unit of long-term and rehab residents (who require more care). If you work 11pm-7am, there is no supervisor on the premises and it is impossible to get any of them on the phone if a problem did arise. Pay is OK, buildings nice, and clean.

Leadership does not know how to manage people. The only feedback provided is negative. Residents are treated well when they are in good financial circumstances. Not as well when their money is depleted.  Evaluations by residents reflect that care deteriorates the longer they are there. Lowest scores are in Healthcare where they are the most vulnerable. Several managers have worked there since they left school. They have never been anywhere else so all they know is The Sharon Towers way. That’s why nothing ever changes when it comes to how they treat residents and staff. New buildings are shiny and symbolic at first but they will fade and nothing will really have changed. It’s sad because it could be so much better if management would humble themselves and really care about residents and staff. 

I LOVE Sharon Towers and the residents who live there BUT I can not make tips there, it is a slow paced environment as well. I was promoted to Assistant Dining Services Manager within the first three months of my employment there, but CAN NOT be promoted any higher due to the fact that I did not receive a College Degree. I am limited to what I can make there in salary and with no tips, it is very hard to continue my employment there.  I am LOVED by ALL of the staff there and especially by the Residents and their family members again because of my EXCEPTIONAL Customer Service Skills.

Sharon Towers is a retirement community that serves its residents. A typical work day starts 9 or 10 in the morning. We serve breakfast, lunch and dinner 7 days a week 365 days a year. The menu changes every day. This helps you learn lots of different techniques and recipes. The hardest part is hearing the residents being so vocal about what they dislike about the meals. It helps though when you see them enjoy the food you prepared and it makes there day. Overall this job is very helpful and can teach you a lot. I would be lying if I said there was nothing negative about this job. There is something negative at every job.

Would highly recommend! Great people- staff and residents. Management genuinely listens and cares. Meaningful work. Perks like fitness center, pool, massage, personal training for staff. Every company has room improvement and leadership listens to and considers suggestions. 

This place needs better leadership. From the DON down to the supervisors. The administrator is kind and knowledgeable but that’s where it stops. This place is clean, well kept and well stocked. That’s one of the positive things. The DON is new maybe 4 months in and she is making up her own rules and applying them to who she sees fit, and going against the values The Sharon use to have when I first started. 

Do not work here! This place does not care for you or about you at all. If you are sick, don’t call out, just walk in to work and act like you are fine, because that’s what they want. They don’t care about the residents health either, since most of their rooms are filled with cockroaches and same with the employee break room. You get lack of training, no one will help you, everyone has a CONSTANT attitude if you ask for help and the nurses have NO IDEA what the residents are like. So if you want to work here, good luck to you!

This company is not what they make it seem to be--the Administrator(s)--yes they have 2--have no clue what they are doing, especially when it comes to regulations for nursing homes.  They allow resident families who have the most money to dictate the care that is provided regardless of whether it is right or not.  The Director of Nursing that we had for several years left (or so we were told) and things have just become so much worse ever since!  If it were not for the residents that I love--I would not stay here!

Top Job Titles	Average Salary
Licensed practical nurse 2 salaries reported	$34.35 per hour
Nursing assistant 4 salaries reported	$19.85 per hour
Dietary aide 2 salaries reported	$17.00 per hour
Housekeeper 4 salaries reported	$17.00 per hour
Registered nurse 2 salaries reported	$38.00 per hour

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