pest control technician

sales professional

customer service representative

service technician

technician

The Shield Companies

The management and staff at EcoShield are pretty fair. They will give you about a week or so of supervised training, and it's not the most technical job honestly if you can't figure out the basics in that week that's partially on you. But you are then expected to learn a decent amount on your own. They will give you pointers and wisdom about various insects and their traits but again that's in you how much effort you put in as far as becoming a truly experienced exterminator.
The real issue I had with the job was just the job itself. Expect a lot of stops in the peak season, and considerably less in the off season. The math doesn't always make sense. Any one stop can take you 30 mins to an hour and a half, even closer to 2 hours in some larger estate type house like in the Hamptons. I often had to work through break and lunch to keep up with the route. You never really know how many interiors your going to get or how long their going to take. Some days are actually paced very well and you can take break, others, too many others during peak season, your going to be under a lot of pressure and feel constantly rushed. Customers can be very demanding very frustrated nd rightly so as they're paying quite a lot for their service even in some smaller homes.  They often complain they had no idea you were even coming that day, or that they want to cancel or reschedule. This is where management can me kind of a bear because they really push you to constantly coax the customer into the appointment and also to constantly upsell other services. They're also really into every single metric you can think of. Reschedules, cancelations, sales and leads, driving score, hard brakes, follow up percentage, touch up percentage and etc etc etc. During meetings their going to hammer this home over and over and if can get pretty stressful. 

Mileage may vary with this job. If you're a real go getter and a smooth talker you can make a pretty penny with the sales and leads of which they give you a small percentage. But even then it comes and goes in waves. A lot of customers do not want to be upsold anything, they already feel that they're paying a lot, which they are, and often complain that these other services should already be included. Customers also often aren't home, so now you're trying to upsell them over the phone, and half the time they don't answer or call you back. It can be a lot, like I said mileage may vary and this job like any job isn't for everyone. 

You also might have a rather long commute just to get to your route, like really long, up to 2 hours of your route is in the Hamptons for example. They do try to keep your route tight with each stop relatively close by but some days you're going to be doing the Long Island mile as the call it,  bouncing all over the place. And they will try to give you a break from time to time and give you a route close to home here and there but that's rare, at least in my case I was constantly in the Hamptons with up to a 2 hr ride and out. You're also working most of the day outside, in all kinds of weather. Some days are nice and mild, peak season though is a fight with heat exhaustion. Rainy days absolutely suck doing this kind of work. 

There's a lot more I could say, it can be a really tough job, too many days were unbearable for me personally. Again the people and management themselves are really decent people for the most part I never had any problems with anyone in particular but the job itself especially with the base pay not being so great, it can really wear you down quick. 

Typical door-to-door brainwashing culture, although you will learn much about how to sell and promote anything for money. You will be spoken to like you're selling the holy grail of pest control, and be surrounded by management who will attempt to, or completely, delude you into the  scheme of selling overpriced products that provide the same service 99% of other pest control companies offer while convincing you their product is superior somehow. Same underpaid technicians, different company logo. 

The reality is that it's a business built on establishing long-term contracts when the majority of customers don't need the frequency of spraying and/or the service at all. 

Overall a great place to learn that art of selling, and I learned heavily. Once you realize what you're doing is essentially lying to people and dealing with management that is heavily incentivized to justify knocking on doors for 9-10 hours a day in the boiling sun is the "opportunity of a lifetime" when in reality you'll make equivalently $20-25/hour, and even less than that if one considers time spent driving and at daily 9am meetings. It adds up heavily. 

They will show you the cream of the crop on the recruiting calls, leading you to believe somehow you can likewise be exceptional. Over half the the recruits quit within 6 weeks, and most of the reps didn't make the average "$24000 in one summer (4 months)". Although, I will give the company credit where it's due because some of the best reps didn't stay for more than three months. The job is so brutal; however, most don't finish the entire summer. Will you "rise above" normal?

Look at other companies before you sign. Most will pay you more for the same amount of revenue sold. 

You learn heavily about being disciplined and hearing "no" as "yes, just push me more", which either makes you the sale or portrays you as the classic, desperate salesman. You have to trade empathy for reaching your goal. 

1. Corporate level is evil but branch level is awesome.
2. A bug killing company run by people that have never killed bugs.
3. Only get paid half regular pay for any PTO.
4. Very out of touch with reality.
5. Never answer phone calls which screws over local branches and technicians paychecks.
6. Rarely sticks to its own policies.
7. Changes leadership roles rapidly.
8. PTO is acquired very slowly and doesn't even start till after 6 months.
9. No incentive for highly skilled and experienced employees. They basically want dumb inexperienced people that don't ask questions.
10.  Not competitive at all with the pest control job market. 
11. Horrible pay structure that is used to pay as little as possible. Read the fine print type of stuff.
12. You might end up doing multiple people's jobs but only get paid for 1 and they will never hire anyone else or give you a raise because it is cheaper that way.
13. I've been lied to more times than I can count from higher.
14. Zero respect for the ground level workers, treated as highly replaceable meat for the grinder.
15. Talk about bonuses but have yet to receive any. 
16. Spends all of its money trying to expand and none of it making conditions for current workers any better.
17. They pay near minimum wage for jobs that other companies pay twice that of.
18. Do not fire bad employees

A typical day get on phones, check alerts, voicemails, tasks. Expect to get reprimanded a lot for asking questions. Expect to get pulled in the conference room for bringing “negative energy” . Expect to  be fake to customers and not genuine. Expect A LOT of notes and templates not necessary and if not going the speed of sound, being told, you aren’t going fast enough, expect a lot of audits and to be criticized. Expect to be told if you are asking too many questions, refer to their manual, when their manual has 404 errors on them, expect a headache! Expect a lot of gossip talk when they think you aren’t listening but you are. Most enjoyable part: leaving to go home, because at the end of the day, it was all a facade.lunch is 30 minutes, 2 15 minute breaks, EXPECT CONSTANT CHANGE! Expect to constantly fix others mistakes, jump on them, and if they don’t get it, be treated like a toddler to pull you into the conference room. What the so called training is, it’s just drilling and intimidating. I never was called into speak to people at my previous jobs as much as I was there.. expect to go in everyday feeling everything you do is wrong and an incompetent fool. If you want to knock your socks off and join, by all means it’s on you, but I have warned you!



EcoShield Pest Solutions truly invests in the professional development of its employees. They provide ample opportunities for learning and growth, whether it's through training programs, workshops, or attending industry conferences. This commitment to continuous improvement has allowed me to enhance my skills and knowledge, enabling me to excel in my role.

The management team at EcoShield Pest Solutions is exceptional. They are approachable, supportive, and genuinely care about the well-being of their employees. They value open communication and are always ready to listen to any concerns or suggestions. This transparency and accessibility make the workplace feel like a true team, where everyone's voice is heard.

Furthermore, the company's commitment to sustainability and eco-friendly practices is commendable. EcoShield Pest Solutions takes great care to use environmentally safe products and methods, ensuring that we not only provide effective pest solutions but also minimize our impact on the planet.

Overall, my experience at EcoShield Pest Solutions has been nothing short of outstanding. The company's commitment to employee growth, positive work culture, and sustainable practices sets it apart from other employers in the industry. I would highly recommend EcoShield Pest Solutions to anyone seeking a fulfilling and rewarding career in the pest control industry.

What is the best part of working at the company?
Management sees you as a person. The way they have balanced the treatment of the workers, while maintaining a customer first approach is impressive.

What is the most stressful part about working at the company?
Unfortunately as with most jobs, something out of your control can affect your routine/timing.

What is the work environment and culture like at the company?
The entire team is composed of some awesome people! The vibe is definitely that of a sports team. You’re held accountable In a supportive yet firm way. In my opinion they’re excellent at “coaching” new hires. As in they are physically showing you how it’s done and then watching as you do it and fixing mistakes as they happen. This is all done in a way that makes you feel confident and comfortable. Great group of people! They see you as people not expendable numbers. Great group of people,I feel genuinely lucky to be apart of this company!

What is a typical day like for you at the company?
You’re assigned to a route of 8-15 houses that you’re expected to take care of! First timers, regular pest maintenance, more specialized services! We do it all! Essentially you drive in the company vehicle to these houses and whatever it is your job is, is what you do! I’m a start tech so I’d be going to the houses and giving them their first pest control treatment from us that is.

The branch management team are genuinely good people who want to help you succeed. They were very understanding of the importance of work/life balance, especially during a pandemic, and truly care about their employees. However, the predatory sales program constantly puts techs in precarious situations with frustrated customers who were lied to. The college salesmen will lie without hesitation, saying anything they need to in order to close sales. This leads to often rocky, uncomfortable interactions with customers and an insane cancellation rate. The pay is ok but not up to par with other leading companies in the area. Techs are rewarded for quantity over quality. Due to it being commission-based, techs are often stuck completing touch-ups for no pay due to poorly done jobs by previous techs. This is exacerbated by the false promises made by sales team and a lack of proper training amongst the techs. The branch is run by good people but held back by the constrains of poor business ethics. Underwhelming benefit package, no 401k, etc. Decent job for someone starting in the work force but not ideal for experienced techs.

They don’t care about you at all. They recruit year round to have you sell pest control door to door for 10 hours a day Monday through Saturday. Your a on contract employee that gets paid commission only. They have a select few that move up, they make managers and eventually they open their own branch within a few years. They don’t care about any people they come in, they scam people on pest control contracts and they use their “sales people” under contract so they’re not an official employee to do so. Huge turnover, fake managers with no skills, little payout if any, and the neiborhoods they have you sell in is in the ghetto of California where the police get called on you for soliciting. By the way you need licenses to sell door to door, and because your not an employee, your breaking the law. This a fake company scamming people with a fake pitch claiming the neiborhood has bugs and that’s why there there. They literally need to be sued for all they have. Btw, if you worked minimum wage in the summer at a regular job you would end up having way more money than doing this.

This company is only money motivated, they give you no benefits, very little training, no OSHA Training, No Safety training, No lic. training, They are a bunch of young people and just looking for money for nothing people. They care nothing about the quality of services provided, They have no ability to analyze their customer base to provide proper services and follow ups. Management just cares about bringing in the receipts.  Techs are regularly exposed to cross contamination of chemicals as they are not provided with 5 days of uniforms only 2 shirts and a hat. Turn over is at 90% and although they claim to care they don't.  Managers are completely oblivious to dot laws and regulations and regularly violate OSHA Standards and guidelines. 
    You may a little money here but at what cost??  Keep looking, this company has issues, and doesn't care about it's employees. Strangely enough owned by the most unchristian Mormons of Arizona. This company has other manes and operates under deceptive practices. They expect techs to pay for company truck washes, pay your own tolls on their truck, and provide no support in the field.  If you like hearing excuses this could be the place for you. But if you want to live a long, take a pass

It's an okay gig, I think the company is growing faster than they can handle. Very poor training in my experience. I was trained for 2 days, sent to get licensed, and put on my own route after that. Definitely learn as you go. Expected to do about 16 stops a day, scheduled one every 30 minutes not accounting for drive time but required to stay at each stop for 20 minutes minimum. You have to use your personal phone for everything including all your paperwork via their app. It's decent money and some days are super easy, especially if you're routes in a nice area. Some days are brutal. But accounting for drive to first job and home the average day is at minimum 10-12 hours. They expect a lot out of you on your own time as well which is already reduced to 12 hours from the day. For example you get to take your truck home everyday which is nice but you're also expected to maintain it like getting oil changes and washing it to clean it out on your own time. You have to do a monthly course online that's also on your own time. Not a bad gig tho. Definitely never heard good job or anything of the sort to me personally just as a group but definitely heard about what I was doing that wasn't what they wanted. 

Top Job Titles	Average Salary
Pest control technician 128 salaries reported	$18.78 per hour
Sales professional 3 salaries reported	$75,000 per year
Customer service representative 5 salaries reported	$16.80 per hour
Service technician 3 salaries reported	$20.05 per hour
Technician 22 salaries reported	$18.52 per hour

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