customer service representative

shift manager

car wash attendant

general manager

food & beverage manager

The Spinx Company

The work itself at Spinx is exactly what you think it is, and as far as gas stations go, it's a pretty fair workload most days.  The load is split pretty evenly among employees.  That being said...
The management here is some of the worst I've ever known, and as Shift Supervisor, I worked directly with that management every single day.  I watched as upper management denied bonuses they'd already promised, walked off of sites without warning their employees they were leaving, showing up late and leaving early with no consequence (and then punishing their employees for doing the same!), and disappearing into the office for several hours at a time, no matter how busy it was on the sales floor.  Promotions were handed out to management's favorites, while good employees were passed over because "they were doing great where they were."  Two employees even got into an argument one day - one I bore witness to.  In the end, one (our manager's favorite) got the day off because he was "too angry to work now", leaving the other (our best worker) to pick up that slack himself.  The manager refused to speak to me when I called him out on it.
Most unforgivably of all, however, was when the company itself forced - yes, FORCED - every single employee to sign up for a "benefit" that gave us all discounts on our fuel purchases, only to tax our final paycheck of the year for EVERY SINGLE CENT WE HAD SAVED THROUGH THAT BENEFIT.  And naturally, they didn't tell us about it until AFTER they'd taken the money.  I'm willing to put up with a lot of things, but I cannot forgive a company for taking my money out of my pocket.  This was not the first time the company's done something like this, and I have no reason to believe it will be the last.
All in all, it's a good job, but don't ever trust the management.  They'll sell you out the moment it's convenient for them.

Spinx was a great place to work but a lot has changed over the years. I was in the transportation side of Spinx as a tanker driver.  It once was a small company and has always had an open door policy for the drivers with problems or issues either at work or personal time. Management seem to care a lot about the drivers and where willing to listen and help resolve problems that we might face while working. 

Unfortunately management/dispatch seems to be disconnected with there drivers. They do not seem to worried about potential problems that could occur like damage to property or customers vehicles. On more then one occasion I was sent to stores that where to be delivered at night but instead delivering during the middle of the day or during rush hour. Putting me and others in jeopardy trying to maneuver my truck in and out of gas stations. That was a repetitive problem brought up more then once to dispatch but never resolved. Seems to be a “not my problem attitude” when it came to dispatch. 

Spinx/STC has hired a lot of drivers over the years but seems to be hiring a lot more with in the last couple of months. Last I heard, STC had over 70 drivers but dispatch continues to farm out work to other companies. Leaving STC drivers with very little work to do through the week. Since STC pays by the load/percentage, it seems to be under cutting there drivers. I’m not sure who’s would be benefiting from this, but I’m sure the drivers are not reaping the incentives. 

The Spinx Company is a great place to work and do offer great benefits and great pay. It’s just unfortunate that the company seems to be undermining the drivers forcing veteran drivers out seeking better opportunities.

A typical day at work included being sexually harassed by customers, insulted by fellow employees, and suffering through a medical problem because of a lack of first aid. The upper management, especially the general manager didn't even know their own store. They were constantly asking other employees to do stuff for them because they didn't know their own store. Out of all of my shifts, the shortest one being 10 straight hours on my feet running the kitchen, I wasn't once able to take a break because of how busy we were, and busy my manager that was training me would leave me alone without sufficient training, and wouldn't schedule anyone to work alongside me. My managers failed to properly train me in 80% of the job I was hired for. As the supervisor, I had to supervise other employees who thought that because I was younger than them, meant I didn't deserve the role I was given. Employees and management tried to walk all over me and take me for granted, but I stood my ground in very tough situations. It was a horribly unsanitary environment, no one but myself properly cleaned the dishes and utensils for the food- even my manager. It's disgusting in the kitchen, the bathrooms, and most of the front area. I'm not sure why anyone would spend money at this location. I'm not typically one to complain about a job; I work hard and try my best to enjoy what I do. But that environment was as negative as it was disgusting. Worst month ever.

A typical day involved running register, stocking high-control inventory like tobacco, cleaning, and completing nightly operational checklists, often with minimal staffing. I learned how quickly standards break down when systems are not consistently reinforced. Management emphasized productivity and compliance, but support and accountability were not applied evenly. The workplace culture leaned more toward control and correction than collaboration. The hardest part of the job was maintaining high expectations without consistent structural backing. The most enjoyable part was interacting with customers and building rapport with regulars. High standards were demanded consistently, but the systems and staffing needed to realistically support those standards were not.

I've worked there for 4 years and in the beginning it was a fun and lighthearted. But the longer you stay the more this job will take over your life. Towards the end of my time with Spinx, I decided to move up the food chain. Biggest mistake ever. Management at Spinx is like running through a minefield. Not only do you have to balance dealing with customers, you also have to deal with corporate bull. You could be doing a great job and "not meet company standards." While Territory Managers are not supposed to play favorites, they sure do. Your position's security solely depends on whether the next TM likes you or not. There are plenty of examples of TM firing/demoting people they didnt like, just listen to the gossip. If you decide to work for Spinx, stand your ground because General Managers will take everything they can get from you. When I moved up, I started to work crazy hours. First shift is supposed to be 6-4, 2nd 2-10, and 3rd 10-6. I legit was scheduled for 10 am to 8 pm at least 4 times a week. If I was working 3rd, I was scheduled for 9 PM to 7 am. If you decide to work for Spinx, dont move up, the pay is good but the headache is not worth it. Now the actual job is fairly easy. That is until you work in a Spinx with a deli. The deli is worst place you could possibly be. Not only do you attract the worst customers possible, there is a high potential of working under a Food and Beverage manager who is only there for a check.

The company puts productivity above all else.  Store employees will be taken advantage of if they show initiative and good work ethic.  Employees who willingly work overtime, split shifts, swing shifts or double shifts will be asked to perform over and over again.  If you refuse, you will be punished by losing hours because they "cant count on you".  Store managers are not given the resources they need unless they are the territory manager's favorite, then they get all of the support they need. When shift leaders, assistant managers, and store managers take vacation or have days off, they are expected to answer the phone and provide support while they are not there.  Managers are expected to cut their vacations short if something happens at their store.  Work life balance does not exist in this company.  Employees of all levels are held to impossibly high standards, refused support when needed, then fired when they cannot perform, only to overwork a different employee to the point of being unable to perform then the cycle starts again.  I saw it many many times over my decade + of employment. 

My typical day at work, we go thru alot of chicken.. we are super busy and move at a fast pace. 
I have learned time management is a necessity to make it thru my shift fairly quickly. I have learned patience is a valuable thing to have daily.
Management is awesome in my store they help you get thru your shift with ease. They are super supportive and easy to get along with as long as you do your job properly.
The hardest part of my job is not having things I need for my shift from the previous shift not getting something done that we need the next day or evening. And working thru the demo in the store is a bit overwhelming for us but its almost done and looks great inside the store.
The best part of my job is I can move up in positions fairly quickly and easily.  I have the best management that has my back and is there when I need them. I have never worked for a company that makes you feel like you are important or appreciated.  I love my job at spinx. I work with awesome people and there is never a dull moment here. I love my coworkers and they make you feel like one big family here. .
Spinx is an great place to work. The rewards of moving up are endless.

I enjoy working at Spinx. It is a fun environment and I love the contact in working with different people each day. I enjoy helping customers and making sure that their days get off to a great start or to be the smile at the end of their days. A typical day at work entails waiting on customers, stocking product, inventory management, and cleaning. I have learned a lot in dealing with the public and on a business level as well. The management at the base level- the store is fantastic. The corporate level seems to be influx a lot. My co-workers are wonderful people! I was in on the hiring process and found them to be pleasant, eager, and willing to work.
The hardest part of this job is balancing personal life. This job is very demanding on your time. In my position I have to be available 24 hours a day and if I am called, I am expected to drop everything and go in. This has hindered my family time quite a bit. 
The most enjoyable part of the job is the people. The people make me smile and I have fun interacting with my customers.

I have worked both kitchen. In the cashier department, it wouldn't be the task that makes you want to quit, but the accumulation of frequent call outs, poor management, and not-so great customers will. The discipline for incessant call out or tardies are non-existent. If you get a manager that is a team player, it would relieve a tremendpus amount of stress. With poor management, I don't receive my schedule a day or two before I'm needed. The kitchen isn't better. You get the same pay for more work. You see more call outs in the kitchen, especially on the weekends. Upper management didn't handle the issues at all. If present with amazing team members and managers, it will be a more pleasant experience. The benefits given to part-time workers are pretty good. Once you have the job good managers will try to work with you and cooperate with your situatuion/schedule. It takes a lot to get fired from this job.

The over all experience working for Spinx has been great. The management team at Spnix 127 is great. The 2 things that would make it a 5 star and the hardest thing about the job is more consistent with the work schedule. The schedule can be made and it will change at the last minute having to cancel your plans that you have made according to the schedule that was 1st put out has become very hard to make plans with your family when it changes. And the pay could be better. Other than that it's great. A typical work day consist of working the regerstier cleaning bath rooms sweeping parking lot out side trash and maintaining the overall cleaningness and appearance of the store. The best part of working at Spinx is the interaction with the customers meeting new people and putting smiles on people faces. The culture at 127 is great. the management team is the best they create a fun and friendly work environment and make the job easier. I have learned that I love working at Spinx and would  love to work my way up to being a territory Gm.

Top Job Titles	Average Salary
Customer service representative 11 salaries reported	$10.64 per hour
Shift manager 2 salaries reported	$16.50 per hour
Car wash attendant 14 salaries reported	$50,857 per year
General manager 4 salaries reported	$75,000 per year
Food & beverage manager 30 salaries reported	$52,667 per year

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