front desk receptionist

dog daycare attendant

general manager

pet sitter

handler

The Wags Club

Most of my shifts, I was left alone when we were short-staffed and only got help when it was busy, mostly at the front desk. I learned a lot about their system and how to work under pressure, but it could be overwhelming, especially since staff were expected to stay cheerful even with rude or entitled clients. They still hired me knowing I had no experience with dogs. I noticed that when they interviewed others to replace my coworker (also a front desk worker), they had them go out into the yard, but with me, they didn’t at all and even basically told me I would never go out onto the yard because of my size. I was still thrown into the yard with 30–40 dogs once with another handler. After voicing my concerns, it happened again, this time with a manager watching. One of the owners even laughed at my discomfort and told the manager, “Why would you apply at a doggy daycare if you don’t like dogs?”even though I have a small dog and no prior experience with large groups of dogs. Everyone there was really sweet, but many people quit because they were overworked, at least nine left in a few months, including me. The hardest part was managing all these responsibilities alone, and the most enjoyable part was connecting with kind clients and getting to know their pups.

This job relies a lot on memory. Which isn't ideal with working with hundreds of dogs on a daily basis. Nothing is very straightforward and when things go wrong upper management can never really work out a solution together. You'll literally hear them all arguing loudly in the office about a problem and you'll still get 3 very different answers. They scream to the heavens about how important being prepared is but with 11 years in business you would think they would have more concrete protocols. 

They constantly contradict each other in management which makes it difficult to understand "which is the right way" some workers are very disrespectful with dealing on how to mentor the new workers high lack of patience very unorganized and ruled on favoritism. They don't follow protocol which lead to dogs fighting.  The tour they give to new clients is all an act. 

Working at The Wags Club is a great facility to start up your career in the animal industry, plus the amazing staff! Builds patience, confidence, and self esteem. This job is fast paced, and you have to be on your toes. If you don't like to get your hands dirty, this job is not for you. Other than that, The Wags Club is nothing but outstanding!

I love working here!  This is truly a fantastic dog daycare that cares about the safety and well being of their pups and employees alike.  The resort is gorgeous and I thoroughly enjoy going in to work every day!  To be honest it doesn’t feel like work at all.  If you work hard and show them you are reliable, you will definitely progress in the company.  Owners are approachable and hands on!

They are NOT what they claim to be 

Pros
You can wear casual clothes

Cons
When you interview here, they tell you how awesome they are, how amazing the work environment is. But when you join, you realize they were lying. The workload is high, the tools are old, and the pay is small. Even the dogs wouldn't be able to make you stay after a couple of months here.

on a typical day, you come in, calm your energy from any excitement you had/have enter the yard and work with your bestfriends. Since everyone in this place is there the same reason you are, you instantly become friends. by the end of the day you forget you're at work.

The pay and benefits here are beyond terrible. Working here is close to working as a slave. The compensations are way too low even for a person who loves on their own. It's too bad because the job itself is decent at times but you won't survive long with the very low pay and non-existent benefits provided by this company.

There is no proper training offered. Management disregards its employees and still expects you to perform perfectly. The compensation is not worth all the effort you have to put in.

Although I love working with dogs, I didn't work here for long because the pay is not good. The management is so stingy that they won't increase their employees' salaries even if it's clear that the pay is not enough. Even though I love dogs, I left my job to look for a better-paying job.

Top Job Titles	Average Salary
Front desk receptionist 9 salaries reported	$19.11 per hour
Dog daycare attendant 2 salaries reported	$19.00 per hour
General manager 1 salary reported	$90,000 per year
Pet sitter 2 salaries reported	$19.13 per hour
Handler 4 salaries reported	$18.25 per hour

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