team member

general manager

crew member

assistant manager

shift leader

The Yard Milkshake Bar

Worked at the Austin location. The gm was pretty good; however, he was over worked and underpaid. Staff was all really young, all around high school age with a couple college kids mixed in.  The business relies on high schoolers to run pretty much, and they prefer high turnover and low wages to actually investing in their employees and business. The work isn’t fulfilling as you are just selling overpriced milkshakes to families who complain about the price to you constantly  the milk shakes are just ok but not worth the price so you can’t even bother defending them to customers  I would tell customers to go to shake shack constantly     The owners are after a quick buck  and that’s all there is to it   It is a hollow business that contributes nothing to society

Working here was ok in the beginning since they had just opened up things were still being figured out but I liked my coworkers and the job itself was easy but then the manager who hired me got fired for some reason even though everyone loved her and then the other one left (I think)then another one left and the person they had step in towards the end before I gave my two weeks stopped responding to my texts with my availability and I wasn’t getting any shifts so I decided to leave as well to which he didn’t respond to that either so I hope that things have gotten straightened out since then because it honestly wasn’t too bad of a job.

The owners are extremely great and caring people, but coworkers and managers lack professionalism. When first hired you aren’t trained one on one and have to figure most things out yourself. The new General Manager does not help the crew or the store in any way. Workers create an extremely negative environment by gossiping, and are rude to customers. Nothing would be done over a few days span and store would barely be opened/closed properly. Little was done to curb this type of behavior. Only a few people actually attempted to do their job. This was a mentally taxing job and I would not recommend if you value your mental health.

The managers that are barely two years older than most of the staff act as if they are ten years older with twenty years 
worth of experience. They don’t know how to properly treat their staff or how to even keep their staff with how high the turnover rate is. The working conditions suck with constant rushes and almost no staff present. Most of the staff is new because all the experienced people quit over the bad management. Overall I would say avoid this job like the plague.

I have had a great experience working here! Management is very kind and understanding, as well as helpful with anything you need. Coworkers are also all very nice and great to work with. The only downside is that it can be very busy anytime after 5 pm, but other than that this is a great and fun place to work. I had to cut my time short because of the distance but regardless i recommend! 

I love working at the Yard, it's fun and relatively stress-free outside of rush, the coworkers are great (including management) and the experience is enjoyable. It does have its downsides as all companies do, things break sometimes, but the worst of it is the hours, sometimes you'll get 5 shifts, sometimes you'll get none. They will work with you on when you are available but availability of shifts changes often.

The work is fairly easy once you remember how to make the 15+ different specialties but extremely stressful at busy times, I often experienced burn outs from working here. I loved my time here due to team members but it isn’t as organized as I wished it to be. The team I worked with was awesome but had so much unnecessary mess going on behind the scenes. 

regular day at work involves interacting with customers and making extravagant milkshakes and ice creams. the management is horrible and they make everything overly personal and do not know what they’re doing. they only have workers under 18years old and everyone constantly has a complaint. the only good thing about the job would be the coworkers.

Overall just don't work here unless you wanna be fired wrongfully or have your hours cut short for the other employees who barely work. It's all fun and games when you first start working, but after your training is up everybody acts like their high and mighty, nobody listens, nobody is open for improvement. Very horrible place to try and fit in, just make your money and go home

What is the best part of working at the company?
Amazing place with amazing pay!! 

What is the most stressful part about working at the company?
Getting enough hours or busy days. 

What is the work environment and culture like at the company?
Very relaxed and everyone is super nice!!

What is a typical day like for you at the company?
Just a lot of cleaning and talking to customers typically

Top Job Titles	Average Salary
Team member 14 salaries reported	$13.55 per hour
General manager 2 salaries reported	$17.38 per hour
Crew member 5 salaries reported	$10.60 per hour
Assistant manager 3 salaries reported	$15.33 per hour
Shift leader 6 salaries reported	$13.17 per hour

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