order picker

machine operator

forklift operator

material handler

sales representative

The-Hillman-Group

Working at Hillman has been an eye-opening experience that warrants an honest evaluation. While the company has its merits, such as a recognizable brand and a diverse range of projects, several key aspects of the workplace have left me less than satisfied.

One of the most glaring issues is the compensation structure, which can be described as subpar at best. The pay offered falls significantly below industry standards, leaving employees grappling with financial challenges. This disparity between effort and reward is demotivating, impacting both morale and overall job satisfaction which hurts our customers.

The benefits package offered by the company is lacking. Basic healthcare coverage and retirement plan that won't be substantial due to the low pay.  A lack of investment in employee  pay and benefits but discussing record profits at times is also demotivating.

 The workload can be overwhelming, with employees frequently faced with an excessive number of projects and tight deadlines. This pace fosters stress and burnout. 

One of the most disheartening aspects of working at Hillman is the absence of a clear career advancement path. Employees often find themselves stuck in the same position for years, with limited opportunities for growth or progression. This lack of upward mobility stifles ambition and fails to reward dedication and hard work.

While Hillman has some positive aspects, including its flexibility the issues of low pay, inadequate benefits, unrealistic expectations, excessive projects, and the absence of career advancement opportunities are significant drawbacks. For anyone considering employment with this company, weigh the pros and cons carefully and be prepared for the challenges that come with the role including lots of hours on the road.

I'm a vendor I work Monday through Friday, 40 hours a week. I choose each store that I will go to the week before so I know what area I will be going to each day. My everyday routine is going into a Lowe's home improvement store because that's who I only service and basically down stock and zone only the areas of the companies products. I carry with me a device or PDA that gives me surveys for each store that I follow. It basically is a To Do list so you know how you would plan your day out. I'm responsible for cycle counting, resets and ordering the product so that the shelves are customer shop-able. Everyday there is something new because every store is kept up different. Its a position that is left up to you to get the job done but you do need the help and team work of the Lowe's associates to keep up the displays. I would say the hardest part of the job is just getting the associates to keep up with putting the product away and having the shelves look full, if the shelves look empty and no product to be bought both the store and my company lose out. This is where the customer will either leave frustrated or go to a store competitor. The most that I enjoy about this job is the different people I meet everyday and different areas I visit. There's always something new and a different challenge to over come. Everyday is a challenge and the great part is figuring it out, solving it and the end result completing it all put together. I love when you take a before picture and after seeing what hard work you put into the display and how it looks after your done that's my day to day job.

The work is extremely easy and there isn't much in the way of performance standards to follow. Simply show up and you cash an easy check. 

A good number of the other associates are cool, but there's a sizable population of small-town, small-minded individuals to be aware of. Management individuals are hit-and-miss, depending on the department. HR is pretty much non-existent, as per usual for low-level production environments. 

Not usually any mandatory overtime, but when it comes, management has a bad habit of not making the call for the extra Friday until Tuesday or Wednesday of that week. To me, that doesn't speak well about management's ability to plan effectively, and isn't fair to employees.

Room of advancement is probably slim-to-none. Clearly the deciding factor is seniority; some supervisors should have never, ever been promoted past the basic level. Those same supervisors have a decade or longer, so good luck breaking that barrier. But, this is true of basically any small-town small business, so it's to be expected.

Probably the best part of the job, if you're in need of a quick first paycheck, is the free Daily Pay option that goes straight onto a debit card that's shipped to you, but you can also use the virtual card in Google/Apple Pay until the physical card comes. Very helpful until you can save up a couple weeks' worth of expenses.

Final verdict? Good place to get a reset in life if you need one. Bad place to put a serious amount of time into.

My job was as an Account Manager. I interacted with retail accounts such as Cal Ranch Stores, True Value stores and Ace Hardware stores. I was responsible for all aspects of caring for the customer such as: ordering product, sale of new products, displays and promotions. There was extensive travel involved throughout eastern Idaho, western Wyoming and northern Utah. When I took the position the territory had never produced more than $267,000.00 per year in sales. I was made aware that if I was unable to succeed in raising sales in the area the company was going to split up the territory and merge sections into other existing territories. Through much hard work visiting my customers regularly, resolving issues and negative things that had occurred with previous representative of Hillman, acquiring new customers and retaining customers Hillman was in jeopardy of losing I built the territory into a successful area. In my three years with Hillman my sales in that territory were $902,000.00 the first year, $1.077 million the second year and $1.22 million the third year. I did not do this completely by myself. I had a great manager that helped me along the way.

There is a lot to say about Hillman but the most important is that this company really cares. They care about your health, safety, and overall wellness of each employee. There are always safety videos to remind us to work safely on and off the job. The benefits are great and everyone works together for the most part. 
Recently I've been caught up in some management politics that has changed how I feel about my job and caused me to look elsewhere- but if you have a great boss, this job is easy and enjoyable. 
Lowe's isn't the best company, they are not what they used to be. I love working for Hillman but I hate dealing with Lowe's. 
The job is pretty simple - field service, take care of our products and service key machines. 
You are basically your own manager but you do have a supervisor to instruct you and answer questions. 
I had to complete a drug screening to get the job but have not had any random testing since then. They are a nicotine free company though and will have you go through programs to quit smoking.

Most days the Technical Support and Customer Service Depts. are always busy with multiple incoming & outgoing calls from both internal & external customers, dealing with very heavy call volume. I learned to listen well and deliver service to customers via telephone quickly and precisely with quality customer service. Learned how to deal with lots of different types of personalities and how to cope with really challenging customers. Most importantly, I learned to prioritize work and use time management wisely. The hardest part of the job is being in confinement in a cubicle, but due to heavy call volumes, time goes by quickly, anyway, so it's not that detrimental. The most enjoyable part of the job is getting together with your co-workers and sharing and learning techniques from each other how to deal with some challenging customers and at the same time deliver quality customer service.

Health Insurance great, after 3 years you receive a company car.Have to be able to organize your days and your store list.Need to imput your daily servicing into a PDA. (Babysitter). Company does not want to hear  that there are any problems. Even when there are. No overtime aloud, without managers approval, which you are never going to get. Days can be long, but if your good at routing, some days can be 6 to 7 hours. Over all management: Once someone is put in a management position, it could take up to 10 years before management will step in and correct there mistake in promoting this person. When you are given a project, it depends on who is in charge of that project, as to your success. I have seen some projects that in the first month, over 10 changes have been made. 
When it comes to Family, they are very family friendly. I have had some of my best managers at Hillman. When it comes to loyalty to there employees. as with all companies, they have none.

What is the best part of working at the company?
There is nothing about this company that I would recommend.  The products are pretty good quality, but I do not recommend working for them.

What is the most stressful part about working at the company?
Everything about working for this company in a warehouse setting, totally sucks.  The work is extreme heavy manual labor.  It is extremely hot in the warehouse and they did not even offer cold or even room temperature water.  Pretty good chance you will end up with heat stroke or heat exhaustion working there.

What is the work environment and culture like at the company?
I really do not think this company has any work ethics whatsoever.

What is a typical day like for you at the company?
A typical day is you push a manual pallet jack around putting very heavy products on a pallet and when finished picking the products from the isle, you struggle to push the pallet on the manual pallet jack to a location so it can be sent by trick to the client.

Several Years watching the Company grow and stretched out at the same time. The field workload increased and support decreased. Disconnect with upper management and Sales Reps in the field. More tech trouble shooting with new equipment giving you less time to focus on sales and making money. Sales expectations unrealistic as the company appeases the shareholders once they went public. Expect to work on weekends for most of territories within the company. No accountability when errors occur in the company chain. Learn on your own as you go. Benefits are antiquated on certain  aspects that don't meet your salary level.
The ability to work independently and set your own schedule. Different route each day. Company car and expense card .Meeting clientele everyday. Juggling office work with family time is burdensome

A typical day at work started early morning at home with email and getting on the road to the first customer of the day. I travelled half of Oklahoma and serviced/sold to 58 retail stores including Walmart, Home Depot, Tractor supply and others.  I maintained inventories consisting of nuts, bolts, nails, screws and may sku's of fasteners to Plan O Gram Standards.  I performed resets and new sets for product as projects.  Management was fair and I worked on my own.  Workplace culture was frontline management was in touch with real issues while upper management was not. Hardest part of job was the continuos adding of projects to the work load to the point the original job responsibilities could not be met.  Enjoyable parts of the job included being productive, working on my own, relationships with stores I serviced.

Top Job Titles	Average Salary
Order picker 2 salaries reported	$26.69 per hour
Machine operator 9 salaries reported	$17.21 per hour
Forklift operator 1 salary reported	$24.64 per hour
Material handler 2 salaries reported	$17.50 per hour
Sales representative 1 salary reported	$21.00 per hour

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