parking attendant

shuttle driver

dispatcher

driver

assistant manager

The-Parking-Spot

This was my summer job after my freshman year of college. As a car wash person you are off on your own by the cleaning shed. You get to do it your way and at your pace which is really nice. Some days I'd only have a few cars and I would get off around 12:00-1:00. You get payed per car and the higher the wash package the customer bought the more you get paid and if you have lazy co-workers like I did you get paid even more after you pick up Thor cars. It's really hot in the summer. Do not work in the shed when it's hot outside. That thing is an oven and pulling the cars up behind the shed and doing them in the shade/breeze will make life 100x easier. Another con is that it was kinda a rip off for what people paid, however this may have been fixed after I left. The wash is waterless and scratches the cars and there is no wax like they advertise. It's only a wipe down with this green spray they have and then the Windows get cleaned with tap water. Also getting stains out of carpet is hard because all you have is a shop vac and some all purpose cleaner to do it. Also bugs are a real pain to get off. Spray them and let them soak while you do the rest of the car and wipe them off at the end. Overall a solid place to work and I'm sure it has improved because the slackers left right before I had to leave to go back to school. A lot of potential to be a great car cleaning service if they get the right tools. Only reason I'm not returning for more summers is because I didn't like like horrible techniques used to clean the cars. Awful on the cars paint

What is the best part of working at the company?
The paycheck. Sometimes the pressure is not worth it.

What is the most stressful part about working at the company?
The work load. It is a large lot which is to be expected. However, I don't feel like their honest with you upon being hired or in the description of the job role. The summers are decent but the winters are BRUTAL. What they do not tell you is that you have to clean snow off cars (almost completed). The company they have cleaning the remaining snow off the cars don't do a great job. They just pull the snow on the side of the cars instead of pulling it to the front so the plowers can move it. After the snow hardens, you can barely open the doors. Customers are frustrated as a result and don't tip because they have to wait. Employees call out and leave cars for others shifts. They give employees of the month to the same people over and over. Management have favorites and the shift I worked with was always deemed lazy when in fact we have the most customers. 

What is the work environment and culture like at the company?
Unprofessional coworkers. They automatically feel like their way is the only way to do things while making you feel less than. It can be very stressful. The owner/general manager is ok though I will say.

What is a typical day like for you at the company?
Stressful, very stressful. If you don't know something your coworkers make you feel as if you are dumb and then try to belittle you and then help you.

First of all being in a small dusty, busted up booth was bad enough. You have to deal with customers attitude because there unpleased with this parking spot from the jump because they never have uncovered parking spots and the outrageous prices. Then you have to deal with mentally unstable managers and supervisors who act insanely rude and disrespectful towards us. No breaks I repeat NO BREAKS! Because they feel like it's a privilege to be sitting down in that hot sweaty booth while others are moving around. The job is very easy if they let it be easy. If they not trying to make the job harder. You live off of junk food there as well nothing healthy in sight. Do not believe that lie about working with your schedule. They give you a terrible schedule that they pick out for you and it will leave you very tired and wore out! Last but most definitely not least. You have  assistant managers and supervisors who make disrespectful jokes about co-workers also use profanity out of this world and x-rated talk. I do not know about other "The Parking Spot" but this is what I have experience at this place. That is the reason why I resigned. Do not work there, trust me for your behalf you can do way better than this.

On a typical day at the Parking Spot as a Dispatcher, I have find out how many cars are due back. Then I have to print, and check the status on bus shuttles. After that I have to have to prepare work sheet and log hours the where about of each shuttle. Besides that I have to answer the phones and dispatched drivers in whereabouts of the customers and direct each driver to which terminal they are in. When there is no management on duty, I am the acting supervisor to all the drivers, cashiers, and valets, this is easy because everyone is a team player. The hardest part of the job is communication with a irate customers over a claim such as a scratch, or an accident involving their personal car. The most enjoyable part of the job is when you have co-workers who works as a team and at the end of the day, especially when it just starting to get slow and the airport traffic slowly comes to a halt. I could finally finish all projects before the close of the business day.

All the driving  on this job made me physically sore and crabby most of the time.  Guests can get upset at the drivers about things they have little control over (like when the weather causes all the planes to land relatively close together, so the guests have to wait a lot longer).  Management was usually reasonable.  The benefits were nice.  Healthcare was affordable, and they took a annual blood test to measure cholesterol and things like that.  Drinking water was also made available to employees.  The toughest part of the job was the constant time constraints to get several guests to several terminals on time for their planes.  Also, driving through traffic all day was stressful, and gave me road rage countless times.  There was only one half hour break given per shift, which was not much for the longer shifts (10 hours).  The most enjoyable part of the job was clocking out.  Seriously, the tips from customers were probably the best part of the job.  I made about $4 or $5/hr in tips, in addition to the $8.50/hour from the clock.

Load and drop off (at car or CLT Airport) guest. The driving route is simple, with one drop off point at the airport across the street. You get two 10 minutes breaks on a 8 hour shift. Certain employees would refer their friends and family in order to get the referral bonus; that opened the door to a lot of favoritism, intimidation and pettiness that caused a lot of good workers to quit. A whole lot of tardiness, call outs, or no shows; causing staff to be overworked. Advertised bonuses that are based on team efforts, don't expect to get those. Bonus awarded for going above and beyond, don't expect to get that. High turnover rate including General Managers, Assistant Managers, Supervisors, Drivers, and Dispatchers. If dealing with reckless drivers that intentionally damage company property, bad attitudes, and opportunities for a good fist fight or worse is what you're looking for, your welcome to work at this location.

I valeted for The Parking Spot. This mainly consisted of checking in customers recording their estimated time of arrival back to the facility and soon after the vehicle has been checked in I would park the vehicle in its appropriate spot and return the key to the office. I learned how to work at a very fast pace while multitasking. We would  have 300-400 customers coming in and out of the facility on a weekday and roughly 500 on the weekend per day. My co workers were great. We worked as a team and always helped each other out to complete our task. Management was questionable. Communication was a problem between Managers Assistant Managers Supervisors and Employees. Assistant Managers and Supervisors within the company would admittedly share information with the employees. The most enjoyable part was to be able to drive different types of vehicles from Bentley's to Fiskers. There was not anything hard about the job.

What is the best part of working at the company?
The best part about working for the The parking spot is most of the  people that you encounter. 

What is the most stressful part about working at the company?
The most stressful part is not receiving a fair or decent cost of living raise while watching the cooperation increase the lot prices to park and the productivity of it's employees. Also they rehired a person that was banned from airport due to bomb threat made and inappropriate and unwarranted advances appears to be an ongoing huge unresolved issue.  

What is the work environment and culture like at the company?
Relatively high stress due to the intervals back and forth to the airport and drivers being overworked with no breaks or lunchtime. 

What is a typical day like for you at the company?
Clock in via facial recognition and placed into rotation to drive non-stop to and from airport.

Graveyard isn't chaotic depending on the, I'd give it a 50/50 as to whether or not you'll be sitting the majority of the shift or constantly moving without a break.

This job on it busiest days will force you to learn to multitask on an expert level, whether its prepping a shuttle, answering the phone, giving directions to a live guest, filling out paperwork, or coordinating a luggage return and/or swap.

Management for the most part can be flexible if you're willing to be upfront and honest with them.

The hardest part of the job is that you are essentially a glorified babysitter for guest and employees alike and if you're not careful it can get more than bit overbearing.

The most enjoyable part of the job would be the quiet shifts, it's almost like you're not even at work, you're just waiting for people going to or coming from the airport.

You will be over worked and underpaid. They throw you into the fire after only a day or so of shadowing someone. They will lie to your face (and customers ) and say you aren't understaffed when you're the only receptionist at the front desk.. you have constant calls coming in, there's customers coming in to drop off all at once, and customers picking up all at once. It's never easy. There's always comustomer complaints , reservations inquiries, and payment issues. And you do this all on your own.  The managers office is right next to the front desk.  They watch you struggle and don't even offer to step in to help even when they're not busy doing anything. When they watch you struggle and you complain, they gaslight you and tell you  "oh well" . If they see you having a hard time they will suggest you quit. They give no reasonable resolution for these things you deal with. It's disheartening knowing you did your best and still weren't appreciated 

Top Job Titles	Average Salary
Parking attendant 10 salaries reported	$15.39 per hour
Shuttle driver 11 salaries reported	$15.55 per hour
Dispatcher 2 salaries reported	$15.00 per hour
Driver 2 salaries reported	$57,500 per year
Assistant manager 3 salaries reported	$60,000 per year

Working at The Parking Spot: Company Overview and Reviews

The Parking Spot

The Parking Spot Ratings

Popular jobs at The Parking Spot

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected