account executive

customer service representative

business services representative

accounts receivable clerk

field representative

Thompson-Safety

My experience working at Thompson Safety was extremely disappointing. As an Account Executive, the base pay was very low for the workload and expectations, and I felt that training and support were almost nonexistent—especially for a new branch. I repeatedly reached out to management for guidance, but I never felt that we received the structure or leadership needed to succeed.
Interactions with management were also frustrating. Communication often came across as condescending, and after I left the company, one of the managers even blocked me on LinkedIn, which felt unprofessional. Morale in the branch was low, turnover was very high, and it often felt like we were being micromanaged rather than coached.
Maybe other markets are different, but based on what I saw, I would strongly recommend looking elsewhere. If you prefer autonomy, support, and fair compensation, this probably isn’t the place for you.

This was a difficult role as it kept changing in a negative way. When i first started it wasn't bad but as i became more tenured they expected more and more out of me but the pay didn't change one bit. In  they have a saying about if you want to make more money. Go sell more stuff or services. While yes that makes sense in a sales based role this is a service role. But even when i went out there and sold more it was more of a headache for me because there was no support on the back end in terms of warehouse management. Id have to follow up with multiple to make sure my items were ordered and then kept in stock and then having to make sure i had it in my van inventory and what not was truly a nightmare. 

A typical day involved long hours (50–55+) due to being short-staffed, with high expectations and little support. I learned very little, as I already had more experience than most of the team. Management lacked knowledge and often pushed responsibilities onto others. The team itself had a strong culture and supported each other, which helped balance the workload. The hardest part was managing a high volume of accounts across long distances. The most enjoyable part was building strong relationships with coworkers.

Management is great with communication and coworkers are helpful and friendly. Typical day depends on your role but no matter the position you will find yourself surrounded by team players motivated to achieve shared goals. 

Plenty of opportunity to advance with the company as they are fast-growing and provide coverage for wide range of safety services.

Good work/life balance and fair pay. You will need to be knowledgeable and professional interacting with customers. If you have that down, doing business with them is one of the best parts of your job.

Overall I would say I have much enjoyed my time at Thompson safety. I have found management to be very fair and collaborative. Career wise I can say there is many different avenues to go in addition to different locations.

Top Job Titles	Average Salary
Account executive 64 salaries reported	$54,505 per year
Customer service representative 2 salaries reported	$57,500 per year
Business services representative 62 salaries reported	$57,177 per year
Accounts receivable clerk 8 salaries reported	$23.69 per hour
Field representative 13 salaries reported	$52,885 per year

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