warehouse associate

associate

custodian

operations lead

intern

ThredUp

The management push all their own work on everyone else. They do not like feed back or being told they are wrong. When things do go wrong they do not take owner ship but instead push the blame on their employees. The management are a small tight knit group and enjoy picking favorites out of the rest of the warehouse associates. There is absolutely no job security what so ever, one simple mistake can get you fired. The management team also enjoys yelling, cursing and embarrassing warehouse associates regularly, unless you are on their favorites list. They are the only distribution center out of a total of 4 that only give their employees a 10 min break instead of a 15 minute break, even though they have a suggestion box that warehouse associates constantly bring up the short breaks, they do nothing about it. There is an incentive program to give you raises based on performance, but usually one of 2 things happens, you either get moved around so much you can never accumulate the needed time in one specific job function to get the raise or once you are within a week or days of getting your raise they write you up for basically nothing and any write ups you get take 4 months until you are eligible to get the raise again. The only way to succeed in this warehouse is to brown nose the management. This distribution center has no main focus, it is scattered, and no one has a specific purpose unless your in management. This place will eventually fall apart mainly from the lack of respect from management, the constant criticism even though you work very hard, the scattered jobs, it is so decentralized no one is held accountable for anything except certain people and they get the heat from management the most unless you are favorited, and even when you ask and beg for help or some type of training to help you succeed they brush it off like it is not important and then yell at you when you aren't doing things right! I have never worked for a company so unorganized and full of themselves it makes me sick! I hope the higher ups at corporate catch on quick. Oh and one more thing, they say you get stock options but when you asked to actually buy them you get the run around and they finally say they aren't in the market of selling them right now, to try to confuse you into not buying your share! Beware this company treats its employees terribly and when you complain to HR, the HR dept tells management on you for complaining and you get in trouble for it.

Let me start off by saying this is the WORST company to work for, I don't even know where to begin. The management here is a complete joke, they lie to you and all they care about is your uph (units per hour). There is so much favoritism in this place its not even funny, they have a handful of favorites who get treated like royalty and get all the opportunity for higher positions while they treat everyone else like total garbage. The co workers here are a total joke, if you like working with people who act like children and start drama then this is the perfect place for you. Human resources here is a joke too, they will believe anything anyone tells them and immediately jump to conclusions to assume anything that they hear is true, the co workers will tattle tale on you if they don't like you and you will be fired before even thinking twice. Any little thing you do wrong here you will get fired immediately with out any chance to correct mistakes or solve a problem, very unprofessional management and front office at this place. The only thing they care about here is their "culture" which is a total joke as well, if you don't fit their "culture" they will get rid of you really fast. The turn over rate at this place is sky high, they get rid of all their good, hard working employees after you've put in so much time in effort for them and all of it goes unappreciated and as a reward they fire you. There is absolutely no opportunity for advancement here unless your one of the favorites and raises are all based on your performance by meeting their "uph" not by the amount of time you work here and they move you around from position to position so much that you will never meet their uph requirement to even get a raise. The place is so unorganized, there is no structure whatsoever or any kind of system not to mention their benefits here are terrible. This is a dead end job that will just cause you stress and frustration every single day on the job. Also, they lie to you about your temp period here which is 60 days, I worked here for over 4 months and they will never hire you on permanently. The place is very micro managed and supervisors and managers are constantly watching your every move here to try to get rid of you. So basically if you want to feel like your in middle school again, come work here for low wages with kindergarteners as co workers and nothing but lying unprofessional management. Firing me was the best thing they could have done for me here because I am at a WAY better job now, this was one of the worst jobs I have ever had.

Typical shift, i clock in, go to a station, and pack clothing into a box. The warehouse is huge, but mostly due to the inventory. Walkable floorspace is comparable to a Target. Training is not very organized, basically its whoever has been there longest explains what to do. They should streamline this. 

There's music on, its a set playlist that corp picks, but some of its really explicit and not work appropriate so idk if thats true.You're not allowed to wear headphones, you can wear earplugs, no phones on floor. But the music does help in keeping you energized and productive.Most people keep to themselves.

They do use metrics, like how much you pack per hour, but its pretty easy to hit. They measure a few things, and you get a per'hr bonus check each month if you hit them, its easy money.

Diversity: During orientation, they show you a picture hierarchy of the company. It's super diverse on the floor, and gets less and less so the closer to the top it gets. Most of my management team is male.

Covid: masks are mandatory, theres a temp check at door.

There's a nice big breakroom, with a mini store with real, actual food you can buy at a kiosk. they keep coffee on, its a chill vibe. the call out policy is pretty easy to follow, with many ways to call out and options to make up that absence in the week and not lose your attendance bonus.

Theres a points reward system that you can use to recognize other workers, and they can spend those points on comp merch.

I applied to work the floor on a temp basis to see if i liked the fit. The company is very responsive to applications and the hiring process is clear. The interview process was quick and easy, they gave a tour of the site. They promote from within they say, but so far, new management has been hired from outside and trained on other shifts. 
Management: the leads and supervisors are super nice, helpful and knowledgeable. There are occasional staff meetings where they inform of new company info. They often have fun little events for holidays, and the morale is good.
Bottom Line: Great warehouse job! Flexible hours, fast paced but not stressful - theres always work to do! Not the place to go if you're looking to advance or learn new skills though.


Ok so i lasted there for over 2 motnhs never got my promotion like i was promised never got a raise like i was supposed to . My UPH (units per hour)was at 80s when is supposed to be 45s terrible place to work at they own broken steamers to steam smelly and hairy clothes.
Ok so they want you to have good uph right but tou just cant have good uph why? Cause their steamers dont work wich i almost melted my face with one because the top part fell out and steaming water came out luckily it didn't get to myface otherwise i would of have had sued them for that . And im sure this is a reason why these people tell you you cannot have your phone on you while.working otherwise they will terminate you .
Another reason why you cant have good uph is cause they move you back and forward.so after a while they knownyour about to get a raise so they move you so they have good excuses to not give you one .this place is full of irresponsible managers workers that act like their in high school.  And supervisors that if they dont like you they treat you different feom the rest and they have favoritism if they like you good youll be in a good spot before you know it if not youll be just a simple worker till you quit. 
Breaks are 10 mins only 
Abd they want you back on station exactly at 8.40 am 11.00 am and 1.10 pm you cant even take a good dump cause they tell you how come you arent logged in all your 7 hrs u dont really get a break or lunch here you gotta give up your breaks n lunch just to go back to get your uph up  ut for what if they dont appreciate your work oh and thwy also have 3 poins if you miss a day even though you called or even if you have paper work or tell them your family had an emergency is nothing to them they dont care youll get your point of you get 3 points you tired tbis is the stupidest place i have worked for so far . If you miss your 3rd time they call you and ask you why when they clearly said on the training days they didn't care about anything of our lifes so why do thwy ask why now !! SMH just bad dint work here bur if you enjoy working with kindergartens then best place for you.

Look, when I first started working here, just about every employee got along with each other. Some of us worked faster than others, and some work at their own pace. But during our training period, we got the job done, we met our production goals; on days when we don't hit our numbers, we find ways to improve and keep pushing. Our production levels were great. Fast forward to a few months later, when they first added a 3rd shift, the whole environment shifted so badly. When I tell you that I have never in my work field seen so much childish behavior (a very trashy high school environment, if I can elaborate), coming from BOTH young adults and seniors. It's embarassing and pathetic. It made all of the good employees who worked 10x harder look completely bad. They have continued to cause so much petty drama, they gossip behind your backs (or in front of you, if you are paying attention), and they switch up on you when the going gets tough. The management, don't even get me started. This company went through management so bad. Now wonder they were always hiring. The point system needs to be redefined. A lot of the employees have personal situations occuring outside of work, such as going to college, raising their children with or without a babysitter, taking care of their sick loved ones, etc. You will earn a point if you have a reasonable excuse for arriving to work late, mind you, those other employees arrive to their stations minutes past their scheduled shift (yes, our management plays favorites). Trust me when I say this this point system was designed to have the good employees get fired (the majority of the good employees got fired due to the 4 point system, now updated to 6 points. The rest quit this job because of how much stress weighed on them. I don't blame them). This job feels more temporary than any full time position. It's easy work, but both management AND the employees make everything much worse than it should be. It'll take less than two or three weeks for new hirees to see the issues that occur working for ThredUp. If you don't see any issues listed above or concerns expressed by current employees, and you're not going to acknowlage the problems that exist, you are part of the problem. 

The metrics with which they monitor you (mph bs of how many clothes you get done per minute/hour/etc that seems to ALWAYS be changing) as well as your optimization are what is valued the most at this company. They (everyone higher up) kind of act like they care about your concerns or issues but don't put a lot of action into it. The ones that make you feel seen are often the training coordinators (not all but you'll know who when you get there). 
Conditions in the warehouse will worsen any existing allergies you already have. I didn't have any major problems until I started working there. Even after double masking and taking allergy meds. Your body doing such repetitive tasks will cause A LOT of discomfort over time. You NEED to pre-and post- stretch to avoid excessive pain.
DO NOT get behind on signing in and out EXACTLY when you are supposed to. Do NOT sign off at station unless expressly told to (for your own good in the longrun). This will be brought up as problems with your optimization otherwise. 
Certain managers/leads are difficult to get a hold of or find when you have issue/need to speak. Even if you write to HR that you need to talk with them. It is messy and chaotic and not very organized, EXCEPT when they write you up. That is what is highly organized and kept up with for them to reference and point out to you later. Retention is REALLY bad and the poor workers who've been there the longest don't get more than a cheap lanyard to congratulate them on longevity. 
If you thrive and move at sonic speed despite pain and excessive hrs, then in AT LEAST 5 months, you might be able to find a higher paying job within the company to apply for. Make sure you have no warnings because then forget doing any "moving on up" here. 
Monthly meetings are for the head managers to make themselves feel good about giving you something small to compensate for worklife being sad/tiring. It gives Oprah's "and you get a bag!" vibe when you're there and the higher paid underlings have to supplement the Woohs that the rest of staff do NOT want to add.
Pay is pretty decent. They have okay med benefits. Met some really awesome people with a lot of different backgrounds who feel your pain. 

I worked at thredUP this past summer and I thoroughly enjoyed working there!  It was definitely a change of pace compared to my previous places of employment, but I have no negative complaints!  It was really cool to be able to see what goes on behind the scenes of the website!  So much more detail and thought is put into online companies that I would have imagined.

The leads and all of the management were very positive and encouraging.  They would bring in little treats for us, like ice cream sandwiches and candy, rewarding our hard work.  They also provided dinner one day each month to celebrate those who had birthdays!!  They truly take a personal interest in their employees.

The atmosphere in the warehouse is so fun.  There is always good music playing and getting to know your co-workers is awesome.  There is a Culture Club and they create different themes for each week and that really creates an energetic, positive environment.  At thredUP, there are Unites Per Hour (UPH).  It is based on how fast you work and that really motivated me to work harder and faster and in turn, made time fly by!!  We were allowed two breaks in addition to our lunch break!

I think the greatest thing about thredUP is all of the opportunities that are available.  You start off picking and packing clothing items that are to be shipped and then you can move up to being a stylist, captain, handbags, accessories, flatbed, merchandiser, and so much more.  Additionally, you have the opportunity to be cross-trained in styling and other areas!  For example, I was a stylist cross-trained in handbags and then I was also trained to crop the photos that are taken and the pictures I cropped were then to be uploaded to the website!  It was so fun to see all of the different clothes and to learn what type of quality they are.  There are a vast amount of opportunities offered through thredUP, which makes working there never boring!  It's all about how much effort you put in.  Additionally, thredUP offers many different benefits which is awesome!!

Overall, working for this company has been outstanding and I would highly recommend it to anyone who likes an energetic, fast-paced environment!

It's an easy job for the money. Tedious but what job doing the same exact thing for hours on end isnt...
Pay is good for what youre doing.. If they say there's incentive pay there is not anymore, because it's based on all your numbers every quarter now and your expected numbers change higher from week to week or month to month to unrealistic expectations so they don't have to pay anything. Unless you are one of the few chosen that only works on tracking for an hour and then off it the rest of your day. They know how to cheat the system. Also, it seems they're only hiring part time people anymore so they don't have to pay the benefits they say they have, but per usual, that's only for full-time and they don't say that till you're in. 
Their training is lacking .. they stick you with a random employee for a couple hours, a day if you're lucky and then told to ask someone else if you have a problem. You'll be lucky if anyone knows the answer, even leads and managers say I don't know to questions they should know. And they roll their eyes so much when bothered, if you can find them. Unless a higher up is visiting and then they act like they should. They're like a bunch of teenagers even though they're clearly not. 
If you expect them to have cohesive standards on items coming in, don't. They just push the problem on to the next person in line because your tracking doesn't account for actual interaction with an item. Not their problem on their time. 

For a company that touts being amazing and all the other fluffy words they use... They're not. They're just like every other big company, as long as they're making money on their over priced items, they don't care, you're replaceable at any time, they're still wasteful and are not changing anything. When you work at the bottom, you see it for what it really is. 

But we all are just in it for the paycheck.  Stick to that and it's a pretty decent job for zero skills.

I started here in January with at least 30 other people and now there are only 5 people left from my orientation class. When I decided to depart from this awful company the turn over rate was more than 50% within the first month. Me and another employee were tasked with doing a big chalk mural for all new comers and we didn't ask to do this but they liked our art so they wanted us to do it, so we did for 4 months and after that they said they would find other people to do it since we weren't meeting our numbers. And our numbers originally were supposed to be 60-65 items an hour also know as UPH. They announced that we will be switching to SPI (seconds per item) in October but I was written up recently for my SPI numbers even though we were not officially switched over. All the managers play favorites and if they don't like you, don't expect to stay long. When I started they used to do a 10 minute huddle where we would do stretches and they would motivate us, after 2 months they stopped. Once a month they would do a recognition meeting where they would recognize a few people who went above and beyond for the company and then would feed us, they didn't stay consistent in that either. Managers would rather walk around and side eye people than actually helping. Every warehouse that I've worked in, if we were back logged or falling behind a manager would jump in to help. But not here, don't expect them to say or do anything except get on to you about your numbers. If you want to work here, make sure you have no outside life because working the AM shift they don't care if you have to take your child to school or daycare because they do not accommodate or even care that you have other important things to do. The Lancaster, TX DCO sucks, I would never recommend this job to anyone. All the managers are fake and will lie straight to your face and not even think twice about it, even the PC team (people's Coordination team) don't care about you and they are supposed to be there to help when life happens. 

Worked there for a year and  a couple of months,  the first half of the year was great. I was bragging to people how great my job was until they got a new  supervisor and HR. Then it went downhill from there.  You couldn't leave on your 15 min breaks, and lunches  were short.  They expected you to end your break early  so you can get back to work faster.  They had  alot of  idle that's that caused confusion and fear for people's jobs. Then they implemented this very  strict attendance point system which pretty much wiped out all the temps and main employees. There was about of favoritism at that establishment. If you wasnt  liked you did more tedious jobs while others did barely anything. Thier 1 month award system was a joke,  you couldn't win unless you cut corners which alot of people did and nothing was said ever. On top of that the party is peanuts compared to other jobs. They want 110 percent work with little to none compensation. 1 year in and I was still making 10.50. Promises of wage increases were for those who was in good with the higher ups. The warehouse is full of old clothes,  while some are new. Very dusty,  I had  runny noses and itchy eyes frequently or rashes of sorts. The clothes that come in are someone's in horrible conditions; bugs,  doodoo stains and other miscellaneous things.  Plus the customer service people would walk through the warehouse all boojie  like they was better than everyone else. They had better privileges like getting to eat before us,  less stricter work tendencies and could leave the site to get food and beverages almost anytime. However most the people is nice there,  everyone's just trying to get through the day and get payed. Skip thredup and thier headache of an work environment.

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