mental health technician

social worker

recreation therapist

health information manager

dietary manager

Three Rivers Behavioral Health

They're always short staffed due to high turnover and burnout. I often didn’t get to take my 30 limits break. Training is woefully inadequate and the preceptor program is a joke. I was left alone with patients by day 3 (I was “in training” for two weeks). I felt like things kept getting added onto my job description. Techs are undercompensated, especially on 1st shift. Schedule changes every 6 weeks and they can change what unit you're on the day of. You probably won't get trained on all three units like they claim you will. No on-site security and dangerous frequent flyers, especially in CSU. I often felt unsafe. Too many patients are admitted, not enough time or resources to give them real help. Techs don't get enough training or support to do meaningful work with them... some days just feel like babysitting. 

It wasn’t all bad though. I worked alongside some really interesting and compassionate people (although most of them are putting in their 2 weeks now) I gained exposure to many diagnoses and presentations of mental illness. I did learn a lot from being “thrown into the fire.” In the rare moments that you get to talk with patients one-on-one it can be really rewarding. You won't receive training in how to run groups but there's the creative freedom to do whatever you want. You can make extra money from "hot shifts" (which are always available because they're understaffed). HR is nice, albeit disconnected from what's going on. 

In summary, a lack of real training and low compensation were my biggest issues with this job. If you’re in the right mental space, this can be a good thing to do for a few months to gain some experience in the field, just making sure you having something lined up for when you’re inevitably too burned out to keep going. 

My typical at work consists of preparing several financial reports to send to our corporate office. Such as the daily census report that provides the information such as patient days, admissions and discharges for the previous day. I also prepare the daily staffing report that gives the number of FTE's of our nursing units. On a monthly basis, I complete the month end journal entries and perform reconciliations of the balance sheet accounts. 
In my 35 years of employment in the Accounting Department, I have learned that hard work and dedication pays off. When the different management companies took over our business, I was quickly kept on because of the good work that I had done in the past. 
The hardest part of the job is seeing how sick mentally ill patients are but at the same time I am relieved that we have places like Three Rivers Behavioral to treat them.
The most enjoyable parts of the job is having the satisfaction that my coworkers can depend on me to provide assistance to them and they rely and trust me to give them the correct answers.

A typical day at  work consists of direct patient interaction, assisting patients with their day to day care,  performing groups pertaining to treatment, accessing patient files/information when needed, taking patients to all daily activities, charting on their progress or lack their of. I learned about the ins and outs of working in a healthcare facility in a professional  manner, how to interact with the staff, doctors, nurses, management, and patients. Management were easy to approach, very freindly and flexible to the needs of their staff. Co-workers made coming to work easy, we worked as a team to get the job done. The hardest part of the job was hearing the patients background, and having to seperate yourself from their story in order to remain professional. The most enjoyable part of the job was seeing the patients leave better than when they came in and seeing the collective work of everyone produce results.

I wouldn’t refer my worst enemy to apply for this position. Management at all levels does not care about the safety of the nursing staff. Many MHTs have been hurt by patients and there has yet to be anything done to help prevent this from happening. Over the past 2 months, a lot of staff has quit because they have had enough of the inadequate working conditions and terrible management. The only thing this place seems to be concerned with is expanding the parking lot (which there will be no one to park in the new spots because everyone is quitting left and right). I don’t understand how this place has not been shutdown yet. There needs to be a complete reset of how this place operates. If you apply for this job, do not expect to be paid fairly for the amount of work and stress you will endure on a daily basis. 

Pay is not competitive with other mental health facilities. I witnessed several instances of the EMTALA law not followed so that other clients with better insurance could be admitted over indigent clients or those with low paying insurance policies. I saw caps on the number of people per ward, having been established by admissions, raised, sometimes hourly, because the "census isn't where we want it to be" meaning, at times, overcrowding in the wards. This was all in the name of profit. Care for the patients was secondary to making money. Some staff members were very helpful to me, however, some staff members attempted to sabotage others. I am confused by the frequent mention of "free lunches" by other reviewers. Every staff member I worked with, as well as myself, had to pay every week for a meal ticket.

I have no large cons. Behavioral Health is a struggling market barely staying afloat. For those of us choosing to really attempt to be a difference in a persons life one cannot go wrong. If a person thinks they are going to "cash in" doing this, well, be prepared to do alot of overtime. Minimal staffing is a constant which is not the on site managements fault.They use a Friday census directly after all the afternoon discharges to determine weekend staff. If it is your weekend and you are a male, be prepared to be busy as there are codes with few people to handle them. When it is good, it is great. I do not regret working there and if I lived in the area still I most likely be part timing it. My coworkers were awesome. The culture among most floor employees is a truly rare situation where one has to absolutely rely on each other, so the bond is great.

I love working here in OUTPATIENT (very different from inpatient). I have had numerous experiences in various behavioral health agencies, and this is by far one of the best experiences I've had. The outpatient team here is small, but so supportive and encouraging. The director of outpatient services is so understanding and flexible. She genuinely wants to see you succeed an will do anything to help you do so. We work together as a team. I will be leading group to come back to the office to see my paperwork has been filed for me. It feels so nice to be surrounded by all master's level clinicians who do their job and do it well. Because everyone does their job well, we are not micromanaged. I will be honest, given my past experiences, I was so hesitant to accept this job, but I have no regrets at all. I feel safe and supported in this environment. 

Horrific experience. They use paper files, paper charts, and it’s mostly discharge planning. Chaotic, disorganised, awful. It’s stressful and the skills you won’t get far outnumber the ones you will. You’ll learn that you get no holidays off at all: zero. Your sick days can only be taken after all your vacation days are used. Many have been there for over a decade so as a new employee you’ll have way more work than you can handle with no time off. It’s a brutal pace where many take no lunch. Everything is hand written and slapped together. If the job paid 75k, it might be worth it. Their reputation is solid on churning through people. There’s a reason. Long timers there stay well compensated for fill in work when new hires just don’t work out. Trust. The job for social workers is a grind, and won’t give you great skills. I’d skip this one. 

Good opportunity to gain exposure to different patient populations; some supportive, professional coworkers; work culture unhealthy (e.g., breaks looked down upon by coworkers, expected to see patients back-to-back with no breaks, micromanagement); unethical practices in all areas of the hospital at times; high turnover in all depts; easy to burnout; less about patient care and staff satisfaction/appreciation and more about profit

What is the best part of working at the company?
When I  first started it was the the teamwork. However there is no such thing now. The staff that do not complete there jobs get rewarded. while the hard workers get higher expectations from leadership  and more work.

What is the most stressful part about working at the company?
Staffing, not that we are short staffed, but no logical schedules, favoritism, and rude staffing personnel with no consequences.

What is the work environment and culture like at the company?
Unsafe to say the least. This safety concern is for patients and staff. Not to mention, your certification or license. It is are when you can't trust your peers.

What is a typical day like for you at the company?
Stressful. I  pray before. during and after work  for strength. peace. and safety. Usually when I  pray after work I am in tears.

Top Job Titles	Average Salary
Mental health technician 3 salaries reported	$12.33 per hour
Social worker 1 salary reported	$70,000 per year
Recreation therapist 1 salary reported	$63,500 per year
Health information manager 1 salary reported	$28.50 per hour
Dietary manager 1 salary reported	$60,000 per year

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