customer service representative

youth counselor

psychiatrist

customer support representative

neurosurgeon

Three Wire Systems

What is the best part of working at the company?
Not a bad job but it is very mentally taxing as well as a lot of sitting and in my position that was 10hr shift. Not really any time between taking calls and only 15min per day restroom time other than rushing on one of your breaks. I personally have bowel issues and could not only use the restroom that little 

What is the most stressful part about working at the company?
Back to back calls typically and a lot of them being frustrated people 

What is the work environment and culture like at the company?
Very nice co workers and my leads were pretty cool too

What is a typical day like for you at the company?
Sitting on the phone and looking at the computer screen

This employer has completely changed my life and introduced so many amazing people to my life and  a support system that feels more like family than it does business ran! So many opportunities for professional growth when it comes to the knowledge base. I love that we get to operate on human interactions and just being our genuine selves are appreciated on all ends, being allowed to be a feeling human and having a job that fosters and supports that is an incredible feeling. We are people for a people community. I love the communication that MyAdvisor has and the transparency of all lines of communication. This company is an amazing entity to have out in the community and I’m so proud to be a part of it. 

The company itself is okay. Their goal to help veterans is nice. But too bad the company is nothing but micromanaging and no communication. You definitely don't get paid enough for what you have to do. It's a super stressful environment and you dont get nearly enough appreciate. Theres always something changing and honeslty no body knows what's going on 80 percent of the time.and getting paid only twice a month is just too much to handle at once.

The company inherently creates work to answer owners questions. This work detracts from doing beneficial work to support growth. The owners need to have a heart to heart with one another and resolve issues allowing growth. 

Successful (P&L) portions of your business should support growth areas of your business

As owners you agreed to your annual business and growth plans. These plans were developed to support your goals. It wasn’t the lowest ranking employees that failed.

What is the best part of working at the company?
Job being Remote and the hours was great for me.

What is the most stressful part about working at the company?
One of the team leads, she needs to learn how to talk to adults like adults and not her like her children

What is the work environment and culture like at the company?
They are very helpful and understanding as long as you communicate with them.

What is a typical day like for you at the company?
depending on positions it is easy going and welcoming group of people

The culture at Three Wire has always been one to provide support to employees and be transparent about changes.  I feel like that has changed over the last year or so.  Management priorities are constantly changing and they aren't forthcoming about why certain decisions are being made, which makes it difficult to trust/respect their decisions.

You have to be flexible and detail oriented for sure. document with detail while on the phone, then go to the next call. Everyone helps everyone, its great. If you have a question just ask, everyone is in the same boat has the same goal to help the veterans. Can be fun while getting the job done. Hardest part is not getting frustrated with not knowing enough, there is a lot to learn and it things click and come together at different times.

The daily tasks were mainly attainable, coworkers were supportive, and the owner and division president were genuine. Immediate supervisors were okay.

All bad... Nothing today good about this place at all. The pay is not worth the stress that you not only deal with from the clients but your supervisors and leads will stress you out more. The rules change everyday, and they do not care about you or your needs. They are just worried about keeping the contract they have with QTC MEDICAL SERVICES 

Once it was discovered that the IT department was more successful than the rest of the company they ran it into the ground. They replaced successful management with incompetent fast-talkers (one person who was hired previously lied to Congress about falsifying documents). They started laying people off when they stopped profiting and started losing contracts.

Top Job Titles	Average Salary
Customer service representative 10 salaries reported	$13.00 per hour
Youth counselor 19 salaries reported	$54,605 per year
Psychiatrist 16 salaries reported	$203 per hour
Customer support representative 3 salaries reported	$18.50 per hour
Neurosurgeon 15 salaries reported	$234 per hour

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