fulfillment associate

equipment operator

delivery driver

warehouse associate

truck driver

Thrive Market

I have worked here since Late 2024, and I have learned quite a few different roles that they have available to be trained in, Those being Water Spidering, Picking, and Pack (my least favorite). My favorite role has to be water spidering, basically a role that requires you to replenish totes of orders that have been picked to the packers and also the packers boxes, a very simple job and definitely the most physically demanding, and if you can handle the workload with overtime presence it will be a cakewalk. My issue with water spidering is that mostly every day I notice  the pickers are either extremely slow around lunch time to EoS and causes the packers to not have any totes and lose out on them having work for a handful of minutes,  leadership also seems to not like to give a floater spider (someone that handles the andons of blue lights for both sides/replenishment of boxes 3-10s, water for the water activated tape, etc) for days where we do have insane amounts of overtime volunteers.

Picking, this is one of the standard roles you can do in this company. In a vacuum this role is perfectly fine, but there is A LOT of glaring issues. Problem 1, the totes are just not big enough for some of the orders, I try to take pride in my work by making an "overflow tote" which is basically an empty box on top of the cart with the last 4 digits of the tote number (so water spiders can identify where it goes) when the tote on the cart is filled to the brim, but alas I seem to notice other coworkers don't do this practice and just make it extremely hard for the water spiders to get the totes of the cart by stacking the items in the tote extremely high. Problem 2, this role is actually horrendous on overtime days, you are constantly leap frogging your cart in between other pickers carts which just in turn slows you and the person you are leap frogging with down by a substantial bit and makes it slightly harder to hit rate. Problem 3, some of the replenishment team does not open the boxes properly for the pickers to pick an item efficiently this includes not making cuts on plastic wrapped items (think soda cans, glass jarred peanut butter, etc) causing you to slow down for a couple of seconds because you have to do someone else's job for a moment and ruining your flow.

Last but not least, Packing. This role is actually setting you up for failure, they expect you to wrap items AND bag items that are glass or just wrap items that aluminum, this is fine but when the order calls for 15-35 items that need to be wrapped and bagged it can definitely be overwhelming, this is also on the fact that whoever in charge of ordering warehouse materials has decided to up-size the "Geami" (the wrapping material used in packing stations) to a bigger size than the allotted Geami roller causing it to get jammed up and having to red light andon leadership over to fix it because you don't have the proper tools to fix it causing you to lose out on hitting your rate. If you just so happen to be hitting rate or just moving through totes extremely quick the water spider WILL notice and will start to give you more totes that have the insane amount of wrapping to you (this ties into water spiders never having any totes to give at certain points of the workday because some people actually do exceed the rate at which pickers pick). Another problem is that some people just don't replenish the station that they were working at, basically leaving it bare-bones for you if you just so happen to get that station.

This warehouse is inadequately cooled for the summer, so if you like working in 90-95 degree heat there's that!

The work itself is extremely easy. Anyone can learn the job quickly, and the physical demands are manageable. Unfortunately, that is where the positives largely stop.

The biggest ongoing issue is communication on the floor. A large portion of the workforce does not speak English, which makes basic coordination extremely difficult. This isn’t about diversity—it’s about functionality. When people can’t communicate instructions, warnings, or workflow needs, it directly affects safety, efficiency, and morale. As a picker, it’s common for coworkers to slam totes into yours without warning, creating a stressful and uncomfortable work environment. There is no accountability for this behavior, and it quickly makes the job feel hostile rather than cooperative.

Speed expectations are another major problem. There is no clear or consistent standard. Some workers go far beyond what is allowed, while others follow the rules, which causes bottlenecks and slows the entire line down. Instead of correcting this, it’s often ignored or inconsistently enforced, which punishes workers who follow the rules and rewards those who don’t.

Leadership is the most serious flaw. Leads function as supervisors, but there appears to be little to no alignment between them and higher management. Rules change depending on which lead is working that night. Something explicitly stated by a supervisor as “do not do this” may suddenly be allowed or encouraged by a lead on another shift. This is especially obvious when it comes to claiming more totes than permitted. When some people claim double the allowed amount, it disrupts workflow for everyone and creates resentment across the line.

There are too many people attempting to “manage” without actual authority or training, and not enough real leadership. There is no consistent guidance, no clear chain of command, and no standardized enforcement of rules. Employees are left guessing what is acceptable depending on who happens to be in charge that shift.

Management as individuals generally seem nice, but kindness does not replace competence. The lack of structure, consistency, and accountability suggests poor internal communication and training. These are fixable problems, but they require leadership to acknowledge them.

Pay is another major issue. Compensation is extremely low for the current economic climate. With rising costs of living, this wage does not incentivize retention, especially when combined with the stress caused by poor communication and leadership. If the company wants people to stay long-term, pay needs to be competitive, not just “acceptable.”

Suggested Improvements:
Clear, written standards for speed, tote limits, and line behavior that are enforced consistently across all shifts.
Leads should not contradict supervisors; communication between management and leads must be standardized.
Basic language support or bilingual floor leadership to improve safety and workflow communication.
Actual leadership training for leads so expectations don’t change nightly.
Pay increases or performance incentives to encourage retention and accountability.

Overall, this is a fine temporary job if you need quick income, but it is not a place most people will want to stay long-term. If you work here, use it as a stepping stone while actively looking for something better.

Mission-Driven Culture: It’s incredibly rewarding to work for a company whose mission is aligned with my personal values—making healthy living and better-for-you products accessible to everyone, regardless of location.

Remote-First Environment: I’m deeply grateful for our remote-first approach. It’s increased my productivity, reduced commuting stress, and given me more time to engage with our vibrant Employee Resource Groups.

Strong Team Dynamics: I feel genuinely lucky to work with such a talented and collaborative team. We work seamlessly together, and I look forward to connecting with them daily.

In-Person Company Events: Our bi-annual in-person gatherings are a great way to strengthen relationships across the organization. They're thoughtfully planned and a great investment in culture-building—especially valuable in a remote environment.

Health & Wellbeing: The company truly walks the talk when it comes to employee wellness, which is refreshing and appreciated.

As for words of improvement, a better focus on prioritization: like many growing companies, the workload can feel overwhelming at times. With numerous important initiatives happening at once, it can be difficult to prioritize or find time for strategic thinking.  Lean Resourcing: The team’s impact is high, but we could benefit from more support in the form of entry-level roles. This would allow mid-level and senior staff to focus more effectively on their core responsibilities.

Continue investing in culture and remote collaboration tools, and consider strategic headcount growth to better support long-term sustainability. The team is energized and aligned with the mission—scaling thoughtfully could really help us take the next step forward.

This warehouse is the easiest warehouse I have worked in, but the production rates for picking are very unrealistic. To achieve the expected pick rates you need perfect conditions which is never the case. The picking aisles are so jammed with people and tug carts you can be walking to pick a product that is over 30 seconds away. The only people that are achieving top rates are getting ahead by disregarding all rules, cutting corners, cutting people off with their tug carts blocking them to be #1, and they are rewarded for it!!!!!  

The management and workers will play rap music music over the intercom, if you are into this great! There are a lot of workers that are going big in the rap industry, they may try to sell you the next big hit before it even reaches the radios! You may get to see live performances as you work with them. This is very entertaining and may make your day more exciting to deal with this extremely boring job. People get their cars robbed in the parking lot. There is lots of theft people will walk around eating the product.

The overtime expectations can be unrealistic and unpredictable, some people have multiple jobs or other responsibilities in life and may not be able to commit to a 2 day notice of 50% more working hours multiple extra days to get people their vegan gluten free lollipops. 




What is the best part of working at the company?
Thrive offers free membership and employee discounts on the products they carry.

What is the most stressful part about working at the company?
Dealing with poor working conditions and the Company's reluctance to invest in safety improvements and initiatives. Thrives' only emphasis was in performance metrics which was discussed with all associates several times during a shift and made it a peer-to-peer competition that created poor morale. Company policies, such as absenteeism and mandatory overtime, were overlooked if the associate was above the 100% performance metric.
Thrive is considered by many associates as "Metric eccentric". 

What is the work environment and culture like at the company?
Morale is very poor as pickers and packers struggle to maintain performance levels. Very little job security as fiscal 2023 at the Hanover facility onboarded and off boarded over 400 new hires for that year. There is no emphasis on job retention and Thrive maintains a 'Next Man Up' attitude based on that number.  

What is a typical day like for you at the company?
Stressfull. You never knew when you would be terminated but realized it was inevitable. No job security whatsoever.

If you don't mind getting yelled at for most of your work day from disgruntled members then it's pretty okay I suppose. The better you are the more calls you take which can be overwhelming, especially when you see that others are just chilling at their desk browsing the internet majority of the day. 

The environment is pretty ok if you're into that type of thing. It's a cool place to get by, but career wise, I guess it depends on the person. 

They did let go of alot of people, hired a bunch of new people, and gave them better opportunities than the ones who has been there. It was pretty discouraging, so the ones they didn't fire eventually moved on... few stayed. 

If you're a health nut, dont mind frequent change, love talking to people no matter what energy they may throw at you, into sales, and can live off of the wages then this may be perfect job for you. 

Overall it's a pretty decent company, still kind of in their baby stages so there's still alot of growing to do. I believe they have the potential to be great because there are some good people that work there.

What is the best part of working at the company?
The pay, that’s the only good thing 

What is the most stressful part about working at the company?
Not managed very well. Everything is done backwards and they don’t talk to the employees ( WHO DO THE JOB ) what works best for them when getting different operating equipment. Certain lifts drive better than others, getting rid of the ones that operators are using & not having enough new/used ones to go around. Being short staffed doesn’t help either, especially when trying to put in for time off-1person allowed off at a time. Rules apply to only certain people & let’s not forget about the music - outbound blasts Mexican music yet when someone else puts decent music on it’s turned down.

What is the work environment and culture like at the company?
Work environment toxic, leftist woke culture is pushed. Multiple people of different backgrounds / cultures work there so some get along while others don’t cuz of favouritism.

What is a typical day like for you at the company?
Honestly! A complete mess. Get pushed in a 100 different directions & want numbers on top of that!

The worst thing about Thrive is the management, it’s awful.  They lack communication with employees, change fixed overtime schedules too often, and disregard everything that is said to them when it comes to making improvements within the building. 3 Head management positions (1 was a transfer and 2 were fired) have been refilled in my time there as well as quite a few on the floor lead/supervisor positions. They go through people QUICKLY in salary as well as hourly positions. The work itself is easy and fast paced and most catch on quickly. The building gets very hot in the summer and they won’t add more fans to locations that don’t receive airflow. They understand that their turn over rate is so high and I don’t think they want to do anything to fix it. It’s easy to get a job here quickly, and full time + benefits. The job does have its perks, but the decisions that management makes with zero regard for their employees is what causing a lot of long time workers to walk out the door and find someone that pays more than $13 an hour. They also do not hire into the weekday-day shift.

A typical day at work is answering calls and emails from a bunch of people who don't know that they're a member or will be charged. You'll ask for help often because you'll often be "trained" (told to read a ton of information on your own time and expected to remember all of the stuff you read) and told to do something you're not qualified to do. You are told that you have to retain people basically by any means necessary and if you don't they practically threaten to fire you. The pay is pretty low considering its a call center and you have to deal with angry people most of the day. And on top of that the call center is not run that well. You'll never get a definitive answer if you ask for help and many of the leads don't care to help you. Its often best if you just help yourself and deal with the consequences later. The worst part of the job is the fake job culture where people act like they care but they only care if the company is up and running. They only care about retaining.

Tons of mandatory overtime which can be given with little notice. Expect to work most holidays and lots of mandatory overtime, especially before major holidays. Not a great option for anyone who needs time for their family or expects to have time with their family around holidays. Little to no disciplinary action for those who do not perform their job correctly, only verbal communication, which puts more work on those who actually do their job….they push more to reach numbers instead of quality work and working as a team. Morale was mid to low range with most people I worked with. PTO and unplanned time off is given, however, considering all of the mandatory overtime, it can get used up somewhat quickly if you have family commitments/needs or other outside commitments. Some of leadership is really good, some are mediocre, but a couple can’t be trusted. Decent pay but not very competitive with other jobs near by. Good benefits. 

Top Job Titles	Average Salary
Fulfillment associate 193 salaries reported	$16.84 per hour
Equipment operator 96 salaries reported	$20.50 per hour
Delivery driver 98 salaries reported	$20.92 per hour
Warehouse associate 12 salaries reported	$17.46 per hour
Truck driver 12 salaries reported	$25.50 per hour

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