cleaner

production associate

head custodian

floor technician

2nd line support engineer

Tier One Property Services

My first day, my supervisor Sarah was on her phone the whole time. And she was veey rude. I asked her a question, and got ignored. She was backing out the cart and almost hit an old lady. Lady kept saying excuse me, but she kept going. Like she had the priveldge over her. Also she cut in front of  other employees and didnt have a care in the world. Second day, same thing on her phone the whole time taking pictures. I accidentally broke someones plastic tray. I felt really bad. So to show i had empathy I cried by the mens bathroom. But I had my hand blocking the left side of my face and the right side towards the door. The empty mop bucket kept falling out and instead of her helping me, she stood there did nothing but sit on her phone. Before I started that day, there was a lady sitting in the lobby. She stared at me the whole time. So I said really quietly under my breath and behind glass wtf is she looking at?  I didn't think anything of it because the supervisor said cooments under her breath when customers didn't read the sign saying you cant enter while cleaning. So then today I get this nasty text message from the manager. Instead of responding, I did the more mature professional way and called her. She was yelling at me the whole time. And talked to me very rudely and poorly. I never in my 40 yrs ever been talk to the way she did. I guess they want you to be rude and sit on your phone and when you make mistakes or break things I guess your supposr to laugh and not care.

I worked for Tier One for a little over a year. Just like any job, there are pros and cons to being employed by TOPS. 

Pros: time goes by fast during the shifts, because you have little time to get a lot accomplished. The job is mindless work and not mentally challenging. Cleaning and floor work is nice if you appreciate instant gratification. The harder you work, the more freedom and independence the management allows during your shift. In other words, do your job well and they don't bother you. 

Cons: in the cleaning industry, you're not going to be working with the higher learners. The majority of people in the environment are lucky if they can read and write, let alone, communicate well. A lot of the management and team leaders are nice enough people, but aren't quit savvy with today's society. 

All in all it depends on what you're willing to tolerate. The job itself is physically demanding, but you'll be in good shape after running around a factory for a few months. The health care plan offered by Tier One is extremely expensive. The pay is average for the industry. Chance for advancement is good, but your odds of pay raise are poor. Even if you have perfect attendance and work hard. High turnover which leads to more work for those who stick it out. 

Best of luck to you!

The co-workers that I worked with, were, in large part, unfriendly and treated the workplace as if they were in high school. The associates who put the least amount of effort into their job somehow managed to gain the favor of management. If the management is unhappy with something going on in your personal life, they will find a way to hold that against you at work. It won't matter how qualified you are or how hard you work, you will not move up unless you become a favorite of management.

The pay was dismal for the amount of work that we did and for the hours that we worked. Management talked, often, about offering a raise, but it didn't happen while I was there, or in the 5 years prior to that.

We did have access to medical, but it was incredibly expensive, $200 every two weeks, and it had an outrageous deductible. It couldn't even be called insurance. The company didn't try to take care of their associates in any way, shape, or form. This company made me miserable everyday.

What is the best part of working at the company?
There is no good part they hire ppl who won't work pregnant and have disability while that's all good it leaves you to do all the work and if you have any kind of problem they tell you they don't like drama so you end up doing all the work with ppl standing right beside you drinking soda all day makingsame if not more money than you I would never recommend to work there

What is the most stressful part about working at the company?
They don't care that you are the only one working while every one stands around and if u have a complaint they say they don't want to hear drama not a professional company at all huge turn around d rate and they hire ppl who won't work but show up and they expect you to do the work of everybody

What is the work environment and culture like at the company?
It's in a factory that has roads and alleys And no one at the factory respects or likes the janitorial company at all

What is a typical day like for you at the company?
Watch ppl stand and drink soda and be on their phones all day while I do all the work management is a joke

Safety procedures and job training are good and the job site is fine. It's a good job if you don't mind being self-motivated
or working by yourself. Occasionally, when the need arises I do work in a team of two or more. If I want or need
overtime I can sometimes get it. My co-workers and other company associates are usually friendly and professional.
However, there are times when job expectations are not clear or concise and are changing from day to day.
Communication with management can be difficult and abrupt at times unless they need you to fill in for others.
Unfortunately,  there is no pay incentive or reward based program to keep the better employees around.
Overall Tier one is an okay company to work for, if you don't mind the lack of advancement or incentives.
Would consider working for the company again if I felt they valued my work and effort.

I recently worked for TOPS at the Anna, OH site and I enjoyed my job and the co-workers I worked with.  However when it comes to communication it leaves something to be desired.  There is no communication unless management needs you to fill in for another employee.  Management shows high favoritism to employees they like.  There is no pay increase unless they increase the starting pay to get more people in the doors and no set performance based salary increase.  As for benefits do not expect any they say they offer benefits, but they offer benefits that is not even worth your taking.  I did not feel valued as an employee and the attempt to give any value to an employee was their employee spotlight of the month.
I would consider working for TOPS again if they would change there pay and valued their good full time employees over their part time employees.

1. There's no overtime in the job description, but they demand daily overtime and that the full crew be available every weekend. 
2. They claim attendance is critical, but some people miss a lot of work every week and nothing is done about it. 
3. Management doesn't communicate. No notice of work during a weekend when our contractor had cancelled, but on Monday I was threatened with an occurrence for not showing up when they never told us to. 
4. The work environment is extremely toxic and hostile. Team Leaders are happy to sit around and play on their phones while people are running and falling behind. If you’re not their favorite you’re screwed. 
5. There’s a lot of weekends work if you like the money it’s right place for you. Management might claim it's voluntary, but it's not. Don't expect to have a life.
6. Their health insurance is terribly expensive. 

What is the best part of working at the company?
The job tasks themselves were simple and a few coworkers made the shifts enjoyable.

What is the most stressful part about working at the company?
The most stressful part could be navigating the workplace dynamics, which occasionally felt more social than professional.

What is the work environment and culture like at the company?
The environment could feel a little cliquey at times. Some employees seemed to have a different experience depending on their relationship with management.

What is a typical day like for you at the company?
Most shifts involved cleaning designated areas, restocking supplies, and keeping things organized, along with occasional surprise appearances from management to ask questions or check small details.

I cannot describe how bad I felt going to work everyday, I always knew there would be something I did wrong when I went in the next day. Be prepared to be blamed by other shifts, an example is if the other shift left empty boxes we would be blamed, whenever I would go down to the supply cage there would be empty boxes left by the other shift and I would have to clean it up. when I went to management they would say they would talk to them but it was always the same others shifts also loved to talk behind our backs. Another thing is if you do something wrong they won’t hesitate to get all over you for it, it got to a point where I would hide in the bathrooms and cry. I finally quit and felt like I was free 😂 lol so yea don’t work there for the sake of your mental health 

What is the best part of working at the company?
A supportive supervisor ensures that all necessary resources are provided to facilitate successful task completion.

What is the most stressful part about working at the company?
Lower management trying be be upper management contradicts everything 

What is the work environment and culture like at the company?
The role necessitates effective interpersonal skills due to the collaborative nature of refinery operations, which involves interaction with various team members.

What is a typical day like for you at the company?
Operational consistency is maintained, with adjustments primarily occurring due to personnel changes such as resignations or terminations.

Top Job Titles	Average Salary
Cleaner 127 salaries reported	$15.27 per hour
Production associate 5 salaries reported	$18.30 per hour
Head custodian 21 salaries reported	$18.88 per hour
Floor technician 17 salaries reported	$17.64 per hour
2nd line support engineer 9 salaries reported	$19.33 per hour

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