nursing assistant

client advisor

licensed practical nurse

registered nurse

packer

Tiffany & Co.

What is the best part of working at the company?
Working at Tiffany & Co. can provide a pleasant and professional environment, often known for its luxury and high-quality products. If you're considering a job there, researching their company culture, values, and any specific roles you're interested in can be helpful. Remember, every workplace has its unique aspects, so it's important to evaluate if it aligns with your career goals and aspirations.

What is the most stressful part about working at the company?
Working at Tiffany & Co. or any luxury retail environment can indeed come with sales goals and performance targets that can create a certain level of stress. It's important to be prepared for this aspect of the job and to develop effective strategies for managing the pressure while maintaining a high level of customer service. Communication, time management, and a positive mindset can all help in navigating the challenges of meeting sales targets in such a setting.

What is the work environment and culture like at the company?
Working at Tiffany & Co. often involves being part of a culture that values luxury, elegance, and exceptional customer service. The work environment can be upscale and polished, with an emphasis on attention to detail and creating memorable experiences for clients. The company's heritage and reputation for quality can contribute to a sense of pride among employees. However, it's worth noting that the specific culture and work environment can vary based on location, department, and individual experiences within the company.

What is a typical day like for you at the company?

A typical day working at Tiffany & Co. might involve tasks such as:

Opening and Preparation: Arriving at the store, preparing displays, and ensuring everything is in order for the day's operations.
Customer Interactions: Greeting and assisting customers with their inquiries, showcasing jewelry and products, providing information, and offering exceptional customer service.
Sales and Targets: Engaging in sales conversations, presenting products, and working towards achieving sales targets or goals.
Product Knowledge: Continuously updating and expanding knowledge about Tiffany products, materials, craftsmanship, and brand history.
Client Relations: Building and maintaining relationships with clients, understanding their preferences, and offering personalized recommendations.
Administrative Tasks: Handling transactions, processing orders, managing inventory, and other administrative duties.
Visual Merchandising: Ensuring displays and showcases are aesthetically appealing and aligned with Tiffany's brand image.
Team Collaboration: Collaborating with colleagues on various tasks, coordinating efforts, and supporting each other.
Training and Development: Participating in training sessions to enhance product knowledge, sales techniques, and customer service skills.
Closing and End of Day: Wrapping up sales, closing out the day's transactions, and ensuring the store is organized for the next day.
It's important to note that the specific tasks and routine can vary based on the role within the company, whether you're in sales, customer service, management, or another department. Also, the pace and demands of the day can change depending on the time of year, special events, and customer traffic.

This rating may appear overly critical, but it is an honest reflection of my three months in this role thus far. The interview process was relatively straightforward, beginning with a one-on-one video interview with the HR recruiter, followed by a group interview conducted via Zoom with other candidates. A week or two later, we received notification by email regarding our selection for this seasonal position.
Training consisted of two weeks of in-person sessions, during which a significant amount of information was condensed into the second week, particularly regarding company systems. Unfortunately, the training did not adequately prepare us for the actual responsibilities of our roles. Many of us were left with the impression that our primary tasks would involve selling and placing orders. However, upon starting on the floor, we quickly realized that approximately 90% of our calls pertained to customer service issues, including problems with internal systems, other client advisors' orders, and store orders.
As new employees, we were expected to resolve these issues independently, often facing pressure to learn quickly once we hit production. This lack of support sometimes resulted in negative feedback from management or colleagues, making us feel inadequate for not having been trained on specific tasks. Additionally, the volume of customer service inquiries overshadowed the sales aspect of the job. It became evident that selling was largely handled by those based in or near headquarters, who also received more favorable scheduling.
When I applied for this position, I anticipated a fulfilling work-from-home job with a 40-hour week and the expectation of continued employment after the seasonal period. However, we only find out about job security in the third or final week of December, and we are scheduled for only 37.5 hours per week. Moreover, the promised abundance of overtime during the holiday season has not materialized. As seasonal employees, we are ineligible for benefits, and our ability to earn overtime is limited to an additional 3.5 hours per week, capping total hours at 40.
The scheduling process is cumbersome, with only a few staff members available to handle requests for trades or swaps, which are only processed Monday through Friday, leading to delays in approvals. Overall, this experience has not met my expectations. I would appreciate more comprehensive training and clearer guidance on the actual duties we are expected to perform.
Lastly, it is worth noting that our sales exceed $5 million monthly, yet our commission structure is limited to 1% or 2% if we meet targets. As seasonal employees, we do not receive holiday pay, and we are closed on holidays, which is disappointing, especially since I would prefer to work those days for additional income. Additionally, the scheduling often results in split days off unless one can find someone willing to trade shifts, which is challenging given that many of the more experienced employees are located on the East Coast and are generally reluctant to swap.

This job is a dangerous strain to one’s mental health. Those who are respected by management on a personal level (with little to no regard for their skill, willingness to support their coworkers, or seniority) will find themselves ravished with praise and promotions while others struggle to make it a full week without breaking down out of sheer frustration. This company has used questionable and unethical tactics to lower expectation standards in order to further develop their personal relationships and paychecks. The culture of this facility breeds hatefulness and jealousy between peers by overworking them, underappreciating their input, and pitting them against one another in the hopes of adding a few cents to their hourly rates each year. Hard work means absolutely nothing to the leadership team. The ultimate goal is to promote those who will stay loyal to upper management even when asked to make immoral decisions. Severe issues are often ignored by leadership even when those issues cause delays in production or strain to employees. Employees are often victims of personal grudges held by leadership, resulting in the total loss of opportunity for advancement or chances to make improvements for themselves and their coworkers. It is not uncommon to see an employee step up to do what needs to be done for the betterment of production-though it is also not uncommon to see that employee have their self-created projects and tasks reassigned to someone else who is more popular with the management team. New employees are seeing more benefits and perks than those who have dedicated themselves to the company for years. Seasoned employees continue to work on the same frustrating repeat pieces that others do not wish to do. Frequent changes are made with zero regard for how they will affect those who manufacture goods. The pay is not sufficient enough to endure the stress this facility brings. All the incentives they offer cannot take back the countless tears shed while wishing for better conditions for those who are being overlooked and silenced out of fear of the retaliation they’ll face for speaking the truth. Retaliation by management will inevitably be swept under the rug despite the “no tolerance” policy the company claims to possess. Miscommunication, confusion, and deals made in the dark are abundant in this building.

I serve as a full time sales professional on the sales floor.  Daily tasks include handling walk-in business, following up on leads or potential business, continuing relationships with long term clients, daily outreach activities, and assisting management with any tasks that may arise.  The main focus of each day is providing the best possible customer service to each customer while achieving/exceeding sales plan.
In my ten years with the company, I have learned how to be a successful, consistent, and gracious salesperson.  I have gained many customer service and interpersonal skills through my time with the company.  I have formed many long lasting friendships with my co-workers and enjoy their day to day company.  We have formed a family-like environment over the years.
In the current economic state, it is most difficult to maintain and grow my business.  I have many long term loyal customers that I see regularly, but is becoming increasingly difficult to bring new business in.  Meeting and exceeding sales plan is becoming more and more challenging, but I still manage to meet my goals.  In addition, having a work/life balance is difficult, as we are expected to plan around business critical times.
The most enjoyable part of my job is partaking in such monumental occasions in people's lives.  It is truly a special process to assist someone in finding their perfect engagement ring and seeing the bride-to-be after she says yes.  It has been a wonderful experience, and many of my clients have become great friends.  I have seen couples meet, get engaged and married, and have children.  I have been truly blessed in these ten years.

What is the best part of working at the company?
There is a comradery among staff. This comes from shared experiences and challenges being faced together daily. 

What is the most stressful part about working at the company?
The lack of competent, communicative leadership. Everything is treated like a state secret and when an issue is brought to leadership that affects everyone, they state it is a known issue. 

The expectation is always to do more with less and if the entire department needs additional time to complete a project, overtime is not approved. 

Management frowns upon open dialogue. The “trainings” from LVMH claim they want ideas shared and collaborative energy (the whole reason behind return to the office). Meanwhile, management will call out any professional effort to get clarification or share ideas siting they “don’t want you to make waves.”

What is the work environment and culture like at the company?
The work environment is stressful, but even more-so since LVMH acquired the company. The culture used to be one of an extended family and supportive. This has been traded for an “everyone is expendable” mentality. Over the time of 15 years, morale is the lowest I’ve ever seen. 

What is a typical day like for you at the company?
Dealing with frustrated internal and external clients. Changes to systems have created efficiency deficits so every order must be monitored and chased through the process. Management is just as frustrated, so the solutions are few and far between for getting the center back to its former efficacy standard. By the end of the day, everyone seems more frustrated and exhausted than they were when they arrived or the day before.

Unfortunately, my experience at the Aventura location was heavily impacted by leadership culture and internal dynamics. I often found the Team Manager’s communication dismissive—examples included being told “Google it” when asking operational questions, or being made to feel that basic support requests were “my problem” rather than something the leadership team should help resolve. Over time, this made it difficult to feel supported or coached in a constructive way.

I also observed what felt like favoritism and an inner circle dynamic. In my opinion, the Store Director appeared to empower certain individuals more than others, including relying on someone close to leadership to act as a “messenger” to deliver communications that should have come directly from management. This contributed to confusion, tension, and a sense of unfairness. It also created the impression that there was a group that benefited from alignment with leadership, which can discourage healthy teamwork and transparency.

The overall environment felt toxic and disconnected from true leadership standards. The turnover at this location appeared high—people frequently quitting or being let go—and many of the challenges seemed tied to the same communication and accountability issues. Clear, consistent policies and respectful leadership would significantly improve the employee experience.

Tiffany is a strange place. The brand is beautiful and exciting. The cache is the best part, and the benefits. Learning about the history, gemstones, and product creation are all perks. It’s easy to create external partnerships as everyone wants to work with Tiffany! 

However, if you are looking for mentorship, an inclusive environment, camaraderie, career growth and work-life balance, this isn’t the right place in a corporate role. While there are exceptions, people are not friendly but coldly polite and helpful if related to their role. Colleagues stick to established relationships, ignore others, so team meetings or gatherings are awkward. You can be left out of the loop if colleagues buddy together to discuss projects. It used to be much better and wish corporate culture was like store retail teams who are supportive, inclusive, welcoming. 

Very poor job development from higher-ups. Communication and transparency is far too little. It’s tough to work on projects without all the information and tools to give it your all. Approvals come in slowly but then sudden deadlines will appear in a flash leaving everyone scrambling at the very end of the day. Typical find majority of department online at 10pm. All day/night hours. It can take 10 years for a promotion, so many leave and return to enjoy better roles.

Management can be downright hostile — just depends on who you work with. Found that bosses were not collaborative but hierarchical, ideas are dismissed, huge lack of respect to managers and below. And those with power who see it, accept it. I’ve never seen anything like it.

In the beginning, I really liked working for the company. It was great. The training is 5 weeks long but the trainers were cool so it was a breeze. I loved the caf and the beautiful corporate building. Everything was good! Until.... you get out on the actual floor. They had leads walking around for 2-3 days to help, but you are on your own after that. It got REAL stressful REAL QUICK. You would think since the training is long, you'll be equipped with the knowledge. WRONG. Most of the calls I got had little to do with what I learned. EVERYTHING was "situational." I started noticing the leads, my manager and my senior did not care about me. If I asked for help from MY OWN senior, she would flag someone else to help me. Like she didn't want to be bothered. The time she took flagging others down, she could have just helped lol. The people there are so shady, passive aggressive, and ultimately rude The manager is a female dog.  It took me a month to notice that the niceness was just passive behavior lol. I started hating going to work and hating this cold & toxic environment. Nothing was fun. Everyone was usually quiet or if not, were talking to their cliques. And since you are a newbie, you are not in the clique. The pay is terrible compared to the THOUSANDS of dollars they push you to sell. Don't expect no more than $850 every 2 weeks.The hours are trash and even if you are full time, you only will get 35 hours a week. All they care about is money. The only reason the prices are like that is because of the name of the company. It's really just cheap china.

I have worked in a Tiffany location in the Southeast and then transferred to one of the New York stores after a year. This was my first foray into the jewelry world after having sold everything from lawnmower to high end large appliances. First off I will say that the products are absolutely phenomenal from the perspective of craftsmanship. I have learned a huge amount about jewelry and gemstones but that is due to my own pursuit of GIA credentials rather than any particularly comprehensive training. The stores are gorgeous and in general the clientele is far better to deal with than the typical retail types. 
 As for the cons there are plenty. The base rate is great for retail but the commission is absolutely peanuts considering the sales goals are not even close to realistic. Commission will range from 1-3% depending on how much you sell in relation to the month’s goal. For reference my former store was open over five years before everyone made plan in the same month. 
 There are now metrics for how much more you get your clients to spend compared to the previous year. It is quickly becoming a pushy sales environment. Quality of management and therefore culture varies dramatically between different stores but there’s a lot of micromanagement across the board as well as a generally top heavy and rigid corporate type organization. 
 It’s not the worst job I’ve had by far but I’m trying very hard to move on.

If you are self-motivated, you will have no problem working here. I come in every day ready to give my best. My supervisor appreciates that about me and lets me know that regularly. 

I have learned so much from Tiffany and Co. They have taught me that I can do anything that I want as long as I'm willing to put forth the effort. I have had a lot of opportunities here at Tiffanys.

We have had struggles with management, but I can see that it's gotten much better, and continues to improve. Everywhere I have ever worked had it's challenges, Tiffany and Co. is no different. WELCOME TO MANUFACTURING, where every day has it's challenges.

I love all the people that I work with. We have such a diverse work force. There is a lot of talent here at Tiffany and Co.. It hasn't even started to be tapped yet. We have a bright future here!

The hardest part of my job has been the challenge our management has had of putting together the team we have here now, and seeing a lot of great people leave us for other opportunities. It's hard to see the good ones leave, but I also understand.

The most enjoyable part of my job: I love what I do, and I love working for a great company that I can be proud to say that I work for! I work for a dependable company that I don't have to worry that I may not have a job tomorrow. That's very important for me. I can't wait to see what the future holds for me here at Tiffany and Co.

Top Job Titles	Average Salary
Nursing assistant 36 salaries reported	$21.32 per hour
Client advisor 1 salary reported	$24.00 per hour
Licensed practical nurse 11 salaries reported	$34.00 per hour
Registered nurse 11 salaries reported	$31.50 per hour
Packer 20 salaries reported	$27.50 per hour

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