automotive technician

automotive mechanic

sales associate

retail sales associate

automotive service manager

Tire Kingdom

This is by a long shot the worst company I ever worked for. I was fresh out of an Automotive Technician school went in for an interview on Tuesday... Everything seemed good, said he would get back to me soon. The manager called me on Thursday saying he wanted to hire me, that I should come in anywhere around 2-3 PM on Friday. When I get there Friday, all of the management is no longer there at the store. The store manager, assistant manager, service advisor, and many of the techs are no longer at the store... transferred they say. First instinct was to run away, but I needed a job, and the new management seemed okay. I was hired at a rate lower than the current minimum wage + commission. Later I found out the meager rates they were paying to exploit technicians: $0.50 cents to perform a complete oil change service (tire rotation is free with every oil change), $0.25 cents to replace a tire, $7.00 to do a full alignment (they later cut this to $2.00). Two weeks after being hired by the shop, the district manager came for his first visit to the store to see his "newly installed" team. At first meeting and introduction, he decided to transfer me to another store that same day. Nevermind I was hired at a store 4 miles from my house, and he moved me 10 miles from my house, and I never recalled a "willing to travel" note on the application. I didn't want to cause problems so I went along. The labor was very hard, manageable for the average person used to doing tires and quick service, but slave labor considering the pay. There is a ton of politics and special treatment as far as the shifts worked, how the repair orders are handled, etc. Very infuriating... I'm guessing that is why they tend to transfer and break up the cliques in each store. Makes it super hard to make decent money even if you are an A+ level tech. Fast forward 2 months later, again upper management decided to break up the store I was working in and transferred, demoted, fired, or other the entire staff + store management. This time he moved me to a store 16 miles from my house. At that point I had seen enough... decided with my Auto degree and ASE certification to apply and and got a job at a dealership paying double. My final word of advice is this is slave labor and a terrible company to work for. Even if you are an entry level tech looking for a place to just start and get experience on your record, this isn't the place. It's not worth it. Go work in the air conditioning at your average retail store, or go work at a restaurant as a dishwasher if you have absolutely no skills, diplomas or certificates. At least the pay is whole lot better. This is the wrong place to look for a job , period.

held both a GS/tech and currently a CSA position with the company, the company won't keep promises and management ether. store managers will threaten to replace you due to not pushing credit cards or others "Specials" on customers and tells you it's part of your job that you have to. the company gives 0 f*&ks about morales and tells lies to personal also forced to take PTO due to a family member that tested with a false positive for COVID19. 8 years with the company and only seen my paycheck shrink from $1k every 2 weeks to less than $600.00 every two weeks pending cust flow due to COVID situation. and still told to be forceful and "Just make a sale at any cost" even told to discount. company will give $50 or more coupons to people who complain enough but never fix the issues within stores. worked in a store for 4 years saw over 40 people come and go that's 10 people a year including management. overall a s&%$ty company to work for but money is money at this time due to the worthlessness of the economy. company foreload training staff due to COVID19 and now stores have to fully train new personal taking qualified techs off work orders to teach and watch over the shoulder so mistakes are not made then management gets mad and blames all personal for being slow. and CSA's try to compensate by helping in the back and losing their money and then get yelled at for trying to help and told it's not their place to do that. that they need to man the counter but then they have to turn away walk in's and limit appointments for the day to ease the stress.

there is favoritism work in a store that a manager had a death in the family had already used all vacation and PTO was gone for 2 months still being fully paid as if in the store. I lose my grandmother and only get one day to morn my loss with my family before being told to get my a$* back to work the next day. Now I'm in a store where the store manager will say their going to the back and will disappear for 2-4 hours and will give no justification for being gone so long and can not reach him if there is a major situation that needs to be resolved.

COULD GO ON MORE BUT OVERALL THE COMPANY IS NOT WITH THE BLOOD SWEAT AND TEARS YOU AND YOUR FAMILY PUT INTO IT MOVE ON AND DON'T LOOK BACK!!!!

the lack of industry knowledge required to promote or hire service managers is staggering its all about numbers no actual field knowledge needed so you end up having to pick up their slack its infuriating to say the least. the commission is well worth it most weeks but the weeks the commission is not good really make you re think what you are doing here. you need to have the heart ( or lack of ) to sell certain things to people because it makes you money if not those $8 an hour for all the work you do both sales wise and managerial/ administrative is just not worth it. the job is high stress which i personally enjoy but that comes down to the individual person. forget about a social life unless you are really good at working hungover. most service advisers close and tk closes at 8pm then you have to do end of day so you are there at least until 8:30 then you most likely have to come in at 9am the latest the next day. then expect your service manager to want to pad their numbers essentially taking sales away from you so that they look good to upper management basically taking money out of your pocket. most store managers that i have dealt with are great its the service managers that you have to watch out for. in the end if you enjoy the high stress of sales and management duties then you will enjoy the job most of the time just be ready to put up with alot of bullsh!t at times and do things that are technically not your "job". there is alot of downtime depending on the store you work at so i guess that kind of makes up for some of the garbage you put up with.

I had worked for this company for many years and have seen this company change in many different positive ways and negative. As a person its good too know that they truly care about the customers and hold store personnel accountable. The bad thing is the long hours with lack of staff. No one is Applying to Tire Kingdom because the pay is substandard for a national chain such as TBC. Tech pay stinks and GS pay is even worse at 9 bucks an hour to work non stop in all different conditions to include 110 heat index. Upper management expects middle management to keep pushing their staff which is unreasonable considering that a GS can leave with experience and work under better conditions for 11 bucks an hour on average at other competitors. Turn around is huge and the continuous fight to have experienced people that wont damage a car while working on it is a constant battle.  The new pay plan they put in place for managers is causing a mass exodus. They are having trouble keeping qualified people that have good industry knowledge. That's right folks; store and service managers that are coming into the buildings have no automotive experience and are poorly educated. Senior upper management drives a Maserati and cuts bonus pay outs to his field commanders; complete disconnect and wrong message to send to the people that are in the trenches providing for the entire company and working all day, night, weekends and holidays, 60 plus hours a week. Bad judgment call on that one.

•	Scheduled, trained, supervised and managed 8-10 direct reports; managed performance and handled employee relations issues. 
•	Monitored payroll budget and closely monitored employee hours worked to eliminate excessive overtime.
•	Determined overall business direction in terms of customer base, products and services offered.
•	Managed capital equipment investments and budgets for assigned areas.
•	Managed sales team to ensure satisfactory service to existing accounts and oversaw the strategic development of new business.
•	Ensured compliance to federal and state regulations as well as all company policies and procedures. 
•	Maintained highest standards of customer service with emphasis on customer satisfaction levels and prompt resolution of customer problems or concerns.
•	Assisted with annual inventory and audit; ordered products and ensured merchandise was in-stock and on the shelf.
•	Improved store operating controls; ensured inventory was maintained at optimal level based on store requirements.
•	Used listening abilities to help customers identify and gauge needs.
•	Toured the sales floor regularly, communicated with management, associates and customers. 
•	Met with senior management team to discuss improvements to customer service.

Seems nice from the outside looking in but once you get hired everything gets thrown at you. Very little time to actually receive training as they want speed over everything. You will need your own tools or risk renting them out. I can barely afford rent and you want me to spend thousands on tools that I might never use after I quit?!

You get commissions on services you recommend but the other technicians will steal your work and claim it for themselves. Alignments are a pain to do and if someone calls out and you're brand new, you're absolutely screwed. 

Customers will wait outside the bay and harass you if they're tired of waiting or if they're bored. I can't work on your vehicle if you're constantly trying to talk to me. 

You need good shoes, good knees, good core strength, and tough skin because lifting heavy tires all day is back-breaking.

Management and other technicians aren't good at teaching and if you can't follow along they get frustrated and leave you floundering trying to take a tire off. 

All in all, just a bad experience. The hiring bonus is like $50 extra dollars over the course of 9 weeks then only $25 for the rest of the 9 weeks. Company uniforms take about 3-5 weeks to arrive so enjoy destroying all the clothes you own. Bring a gallon jug of water or else you'll die. 

typical day at work was not only coming to work and seeing your fellow associates but seeing friends. As someone with management experience I can tell you there will always be a boss and employee status and regardless the employee will do what they are told. 
But I always took the approach of treating my guys the same way I would anyone else, and that is with respect.  I would not tell my associates to do anything I wouldn't be by their side doing myself. 
Tire kingdom was always more than a job to me, it was a home. 
The customers were more like friends and family, coming in talking to you by name. That is the way a business should be run. Customers giving you that kind of trust will only better your business or company in growing into something more than you can imagine. 
The hardest part of the job I would have to say was seeing those rare customers come in and no matter what you do what you offer nothing is good enough for them. I just don't understand how someone can wake up and just be that way and feel okay with themselves. Maybe I see it more because I'm on the other side of the counter. The most enjoyable part of the job honestly.....was being there. 
Thanks for the years of wonderful experience.

At Tire Kingdom, there is no such thing as a typical day in the office. The daily challenge of the "unknown" (what you will be required produce on any given day), is part of the excitement. But that excitement is often be met with the lows of frustration, from never being able to plan your day. Dealing with the challenge of not knowing what to expect from day to day has taught me how to master improvisation. It has taught me how to access situations quickly, process the information and execute an effective plan of action within minutes. I believe that you're less likely to make costly mistakes, when you are proactive vs reactive.

Management need more training. Managers receive little to no training and are left far too often, on an island having to make decisions based off of instinct vs training. Decisions that could potentially cost the company hundreds of thousands of dollars, should be made based off of training and a support system instead of a hypothesis.

The most enjoyable part of my position, is that it allows me the opportunity to provide someone with the chance to be successful in their career. Everyday, I am in the position to help someone establish and reach goals, as long as they're willing to invest in themselves.

Ive been with TK for about 6 years. Ive advanced from GMT to Service Manager. Its been a great place for me to learn and grow as a professional. Its even helped me grow in my personal life. As a GMT the pay sucked, but its entry level so of course its not going to be glamorous. As I advanced in the company the pay has gotten me to the point where I can provide for myself and live more than just a comfortable life. Im single with no kids mind you. The only thing I can say that I really dont like is the pressure they put on you if you dont perform. I never really had an issue with my own individual performance but if we as a region did not perform they slam you with constant updates, work order reviews,and commitments. I feel this takes away from the main focus which is creating an environment where customers can be happy. Customers that are happy and satisfied with the service provided will come back time and time again. They wont mind spending the money, therefore creating a better, more successful business. The pressure applied to meet certain goals can take away from the integrity of the business and make individuals turn into sharks.

Tire Kingdom what can I say it's a place where you can learn a lot we provide dealerships with outstanding techs, when they move on to the next level unfortunately. Hopefully one day we'll figure out the science to keep long-term techs interested in the at Tire Kingdom I don't know what that special combination is, but over the years I have seen lot of fine young men move on. As a consumer Tire Kingdom is a wonderful place to have your vehicle serviced. Also you do not have to worry about being railed Road are taking advantage of that have a fine group of technicians that look over the vehicles thoroughly and the service advisor explain what is being done to the vehicle or what the vehicle is needing. All in all Tire Kingdom has a great place.

Top Job Titles	Average Salary
Automotive technician 3 salaries reported	$25.17 per hour
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Sales associate 10 salaries reported	$15.10 per hour
Retail sales associate 11 salaries reported	$22.09 per hour
Automotive service manager 1 salary reported	$17.75 per hour

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