software engineer

parts technician

product support

shipping and receiving clerk

technician

Titan Machinery

The equipment business is a fun and exciting industry to work in, or at least it is to me. I grew up on a farm and I enjoy being connected to the industry and the farmers and contractors who are our customers. The equipment we sell and service is impressive and increasingly high-tech. There are a lot of things to like about working in this industry in general and Titan Machinery in particular. 

Titan Machinery is a fast-paced company to work for and can be challenging at times with the workload. What I've found over the years that I've worked here is that Titan Machinery is a company where you will get out what you put into it. If you are passionate about the business you are in and providing the best in customer service you will love working here and you will be well-rewarded. If you go in with the attitude that it's 40 hours that you have to be somewhere you don't want to be, you probably won't like it or be happy. 

I've been here since 2003 and I've seen the company mature and grow over that time. We've become better managed, more disciplined with our decision-making, and more aware of the importance of developing and retaining our employees. 

The thing I like the most about working for Titan Machinery is the pace - I almost never look at the clock. Time flies. And there are lots of opportunities to grow your career whether you want to stay at the dealership level and work your way up the product support or sales ladder, or if you want to go into a career in HR, IT, Accounting, Marketing or other "support" fields at the corporate office. These opportunities don't exist at a lot of other smaller dealership groups. 

We have gone through difficult times in the past with dealership consolidations and downsizing. Those days are behind us and I'm optimistic about the future of our industry and our company.

Every department in this place is in it's own little world. There is zero communication between parts, service, rentals, and sales which often leads to problems and angry coworkers. When I was hired I was promised opportunities to advance my career and learn as I went which never actually happened. I did not receive a raise for almost 2 years (was supposed to receive a yearly raise) however when I did get the raise it was 2 years worth. Despite this I still worked hundreds of hours at a lower wage than I was supposed to be getting. Titan is a large corporation and you can really tell, if you need something it has to get run up the chain through countless people. Most of the time the message gets lost before it reaches someone with enough authority to actually do anything. Titan never felt like a long term option and I never treated it as such. My position got extremely monotonous, especially when I realized there would be no opportunities for growth/advancement. Overall not a great place, there are some really nice knowledgeable guys that work there and the few not so nice, but I guess that's normal. 

It's hard to write a review about Titan; in some ways it was the best job & in other ways it was the worst. In the course of the time I was there, I changed positions/supervisors, going from great to poor. In being a very large company with out-of-state corporate offices that made decisions affecting my work, I feel they were too large. There were times when I was promised something & then that promise was reversed, in the area of wage increases & personal time off. I got along with my co-workers & enjoyed what I did, though. At one time, I tried to be helpful by building a website for one of the divisions but was forced to take it down as I had not gotten clearance from the corporate office to do something like that, although I had spent considerable effort on it. I was glad for the job skills I learned, like operating agricultural & other heavy equipment.

The variety is great. New and exciting challenges every day. Senior management has been there and done it at almost every position and therefore they really relate to each employee. They are very down to earth and approachable. Excellent career advancement opportunities. It is exciting to sell big equipment and is rewarding helping customers make more money. The current farm economy is the most challenging part of the job but that always cycles up and down and is also part of what makes it rewarding. I have never worked for a company that cares so much about their employees and customers. It is a great company to work for and I would recommend it to anyone who is a hard worker and likes to be rewarded for their efforts.

    Poor management and frequent miscommunication leading to unnecessary stressful situations. Bad attitudes and poor behaviors make for one to look else where for work. As one former employee put it "everyone acts like they hate their life." 
    The benefits package for full-time employees is one bright side to this place, trapping you into staying because "where else would you find such great benefits?" However part time employees receive no benefits, bonuses, or anything company related. It would seem as if you are treated as an afterthought. 
     Overall a fabulous company to work for with paid vacation time (pto) but no time to use it, flexibility with appointments, ect. Management is awesome, especially if you're a proven worker and willing to work. For those who like to sit around, you have a year or more before they get around to warning you and/or firing you.
     

A typical day at work would consist of bringing in new accounts, maintaining existing accounts, managing files, running credit applications, and just being able to help anyone when they need it. 
I have learned how to manage the store and how to be able to sell equipment successfully. 
The management with Titan Machinery handle everything really well. They take care of their employees and are passionate about their job. 
The majority of my co-workers are hard workers and are passionate of what they do. 
The hardest part of my job is knowing that I am working in an industry I am not passionate about. I would like to have a career related to my field of study.
The most enjoyable part of my job is that I get to fulfill peoples needs.

While I was greatful for the opportunity they fell short of any training, providing any materials or info to the products they sold, nor could the people in my department provide me with any assistance without complaining. The training they require you complete is for the company to receive discounts and serve as ZERO information for you to excel in you position. When you do something incorrectly you are never told let alone shown how to correct it. The best thing is when you have a customer verbally threatening you in a text for parts THEY asked you to order, management tells you they will take care of it by calling the customer and apologizes to them for the wrong parts THEY wanted you to order. 

While I was able to develop great skills in accounting and Excel as well as working knowledge in SOX standards, the work/life balance was not sustainable on a long-term basis.  I loved the work I was doing, the benefits/compensation were good and I cherished many of the working relations I had while there.  Unfortunately, in order to succeed with the workload demand, one would have to work 13 hours per day for 30 days per month.  I attempted numerous times to be a voice for positive change, to help improve employee morale and to find ways to help the company reduce work loads and improve work/life balance for staff .  After over 4 years with little success, I reluctantly had to move on.

Never had a problem getting time off at my location, if I had the PTO I would probably be able to get the time off. Wages were only sort of competitive, fairly mid range from what I know. Management was constantly restructuring and usually in the wrong direction: removing more positions, hiring more office type workers to try to manage people and a store that cannot just be done by working out of a manual, you have to know the industry and machines. Then putting more work on lower positions to pick up the slack, making them too busy to take care of their technicians. BbTraining happened a couple times a year, only for Case, and all other brands we were expected to learn as we go. 

Ok place to work, could be great with a few changes. Business has outgrown facility. No money is spent on upkeep or improvements to building. Very minimal budget for shop tooling/equipment.  Management means well but is misguided. Not really any opportunity for advancement. Constant corporate growing pains and cost savings. Unattainable incentive program. Occasionally need to make waves to stick up for yourself or they will try to walk all over you. Fair pay, good people to work with. Highly seasonal job that keeps you very busy in spring and summer.  About 50% of the customers are great to work with, the other 50% make the job difficult. A highly motivated person who is self sufficient will do well in this role. 

Top Job Titles	Average Salary
Software engineer 26 salaries reported	$127,644 per year
Parts technician 10 salaries reported	$20.10 per hour
Product support 6 salaries reported	$52,500 per year
Shipping and receiving clerk 3 salaries reported	$18.00 per hour
Technician 2 salaries reported	$25.00 per hour

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