security officer

flex officer

shift manager

site supervisor

concierge

Titan Security Group

this by far the most depressing job I have ever had. I have not ever gotten to the point till now here I felt like the good , actually great pay simply is not worth it. I come to work everyday trying my best and keeping it professional and the half second that a resident is to see me being a human being I am criticized despite my kindness and genuineness. they treat you like you are nothing and look straight down at you so does building management. titan management is unbelievably unprofessional and messy. They are like parents who never see you or call you unless they need something, not interested in you as a human being , but will give you a check here and there, they don't care about you lol. It feels like never ending misery everyday . I cry everyday about how I hate my job because everyone makes me feel so down and there's  no genuine connections or relationships with anyone in the company especially if you move from building to building. I feel like  just another body, replaceable and worthless, little. The pay is the best pay I ever has but this job takes my life away working nights and weekends. This is straight settling . This will be the first job to get back to you and hire you but remember there's always a reason why! (they hire anybody and everyone bc a body is a body) DO BETTER, SET HIGHER STANDARDS, DONT SETTLE ( unless you absolutely need to lol) this is the dump truck of jobs.  

I worked at the Sears Tower location and while I learned a lot there I would not recommend working at that building or for this company. I find this sad because I worked in the Sears Tower with another company for six years before I joined Titan. 

The biggest problem is that the key decision makers have surrounded and isolated themselves with yesmen. Our managers wanted to help us, but they often had both hands tied behind our back. Instead of enforcing rules and writing people up, the entire security team was punished. 

Management also refused to update our uniforms when we needed repairs or replacements, even when they fell within the union agreement's wear and tear replacement policy. Several of my coworkers had to wear uniforms that were literally ragged and barely hanging together by a few threads for months because management would not place the order. I needed new shoes myself because the ones I had were falling apart and both shoes had multiple holes. Management refused to get me new shoes despite repeated requests, followups, and conversations with several decision makers.

The Sears Tower will always be a cool building to visit, and the unique large scale training opportunities with CFD and other stakeholders provides lots of great emergency response experience. However, dealing with a management that refuses to acknowledge reality is a nightmare to work under. Apply at your own detriment.

They will tell you this is a company of family, that they'll be here to listen to your complaints or concerns. However. they do not have much communication with the buildings underneath their contracts nor do they pay mind to the concerns of employees. 

Supervisors and security directors will, and can, take advantage of the lack of oversight by Titan. They will abuse their positions and you're very very lucky to find a building that cares about your wellbeing because Titan won't. If your supervisor bullies you, you're out of luck. Titan would rather move you around than deal with the harsh and abusive culture many of their security directors don't pay mind to. Most buildings are understaffed, full of rude officers with attitudes and very little care for security itself. 

Many buildings require you to stand for your entire, 8 hour shift. The HR team of Titan will tell you to just deal with the pain in your feet, the backaches, the headaches. You are not taken care of by this company and they will do their best to pull the wool over your eyes. They are so desperate to keep everyone on staff that it'll be very difficult for you to be fired, or anyone else obviously unsuited for the job. 

Titan is good for a paycheck, but even better for a headache and a sickening work environment.

A lot of the people you may work with are nice, and the majority of people in the buildings are nice, too.  It can get really busy, at times, which is good because time flies during these times, but for the most part, the job does itself.  However, there are a lot of lazy people who fail to follow through on issues and don't communicate with other members of the team, or just plain leave them to deal with the issues.  The management team are bogged down by the overall demands of the job and the constant influx of new employees, so a lot of the organization is lacking.  Communication lacks, but isn't the worst.  Just make sure you follow up behind things (CYA).  Accountability lacks the most, with people not wanting to take responsibility for the job.  If someone can make it your responsibility to do something or just have you do it so they don't have to, I promise you, they will.  It probably wouldn't be so bad, but the job, in and of itself is too simple for people to have that type of mentality toward it, I believe.

This company has some serious short comings I do not usually post negative reviews however the management or lack there of is almost comical. We (myself and many others) have been put in very awkward situation with regards to clients looking for answers on program specifics and the lack of response from management has them asking us, the problem is we don't have the answers (NO TRAINING) we cannot get answers from management (NO Management over site) I am currently looking for employment with another security company in the area do to these short comings. I do not feel comfortable misleading clients do to mismanagement, i think that when our clients start to realize what the true level of service is this company will be a sinking ship and i want off, especially when i am paid a dollar over minimum wage just not worth it.

Titan was an extremely unprofessional company. It appeared that they had a lot of under the table deals taken place. The site manager rarely wanted to answer the phone. I like to email so I can create a paper track. When there was genuine concerns involving safety; NO one ever followed up. There was ALWAYS  from managers and never any SOLID assistance. The employees always late and they never communicate 

•Account managers NEVER answer their phones in regards to imperative information 

•Some dispatch and front desk employees are extremely rude.

•Meetings being passed down word of mouth when their should be email sent  (Wednesday January 16th 2019 the prior first shift lead failed to mention mandatory meeting scheduled for that day. In which he claimed to have been locked out an email and forgot.) The account manager should taken the time to email me himself ; that would NIT have been an issue.

My experience at Titan was a little bit less than a whole year however, I was able to be exposed to the good and bad of the company. There was never a problem about the pay; your general bi-weekly minimum wage plus OT and holiday pay. The working environment (site) was always a great experience. Depending on the team you’re working with and the culture of the site, you won’t be disappointed. Like I said it’s a great opportunity to start your career path and move to something bigger and better. The management team is very unprofessional and disorganized; from front desk end, Scheduling manager, accountant manager, and Hr lacked structure. You’ll experience trouble with scheduling and a lot of late notices to stay and pull over to the next shift. They would wait until the end of the shift to notify you when they knew ahead of time. You may or may not find it obvious that management will lie to cover theirselves. Like I said, very unprofessional 

Overall working for Titian Security Group I've learned a lot what security is and what is it that they do and they secure the place in a correct manner, learned the fire panel, codes when there is an emergency, cameras and opening and closing garages and doors. Greeting guests were easy and sometimes it was the most enjoyable part of the day because you never know what kind of response you'll get. Hardest part will be how to communicate with new guests and if they had an attitude you have to know what to do and say to them to calm the situation. I've learned how to do that for customer service over the years.

Titan is a Security Group, my job was to observe and report any thing that i felt was a danger or things that were out of the normal state. Being at this job I learned to be very patience and how to be more observant of places things. Also i worked with more than one type of culture i had to know how to listen to them and understand what they were saying and different types of languages. The hardest thing to deal with in this job is time management, I am a precise person always on time and never late but we do have those employees that are different and might be late and i would have to sit in because they were my relief for my post. But the best part of the job is the people that i have met and made friends with, they made the job all so mush better.

I have ZERO complaints. Working in the security industry is what you make of it. I am paid fairly, have an excellent account manager, fantastic job site (because I made sure that my initial interview went well), minimum of 40 hours per week, paid lunches, decent uniforms, benefits; Verizon discount, tax-free public transportation offers, potential for advancement (because my experience here is what I make of it)

DO NOT just come to work, clock in...clock out. You WILL be stuck in the same position with very little room for advancement. Remember, there is always someone who will work harder than you when given an opportunity. .
, 
Security Officers have Supervisors, those Supervisors have Managers, Managers have Bosses, etc. 

How hard are you willing to work?

Top Job Titles	Average Salary
Security officer 261 salaries reported	$18.29 per hour
Flex officer 93 salaries reported	$19.76 per hour
Shift manager 56 salaries reported	$21.93 per hour
Site supervisor 55 salaries reported	$22.27 per hour
Concierge 6 salaries reported	$22.81 per hour

Working at Titan Security Group: Company Overview and Reviews

Titan Security Group

Titan Security Group Ratings

Popular jobs at Titan Security Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected