construction manager

regional sales manager

intern

accountant

survey technician

Toll Brothers

Spearheaded the standards based approach in providing technology compatibility and support. Constantly monitored trends in the industry to enable streamlining of business processes, maintain audit compliance, created and maintained key reports, and mentored and managed IT staff.
 
Through a combination of business understanding, analytical and problem-solving skills, I have performed the following tasks in the context of Information Technology/Business development projects: Determine the business objectives and goals and recognize if they are being met through the existing technology solution.  Notify management or project management of gaps within the project. Participate in facilitating appropriate client involvement at key stages of the project. Identifying issues and develop or participating in development of solutions. Participate in the opportunity assessment to acquire knowledge of the business need. Provide documentation of the initial solution concept, customer expectations, benefits, financial and time estimates. Participate in business process engineering and documentation efforts for small to large projects. Define the conceptual business solution, providing gap analysis between current and desired solutions.
 Management tasks have focused on the adoption of processes and procedures developed for the streamlining of my support team and their functions. These processes have included the adoption of the Information Technology Asset Management (ITAM) guidelines to assist with the Total Cost of Ownership for all personal computing systems. Developed and implemented the Systems Development Life Cycle (SDLC).  Developed and implemented key components within the Disaster Recovery Project. Managed and supported an environment consisting of over 6500 users, 4000 personal systems, and over 250 actively supported applications. 
 I am very well versed with all Microsoft offerings. I have provided technical support, image creation, deployment and user training for a variety of the Microsoft offerings. I have supervised up to 15 technical support technicians and have managed projects utilizing upwards of 20 product specialists/developers.

Manager in charge of day-to-day operations of growth-oriented studio.
Overall management, control, coordination & execution of assigned projects; implement Toll Brothers corporate decisions, guidance, laws, regulations & policy in the development of projects & intermediate products in support of projects. 
Manage design and prepare construction documents for various commercial, single, and multi-family concurrent projects developed by Toll Brothers Florida divisions.
Quality Control, review and maintain master set of construction documents for each community. Develop reporting and tracking system.
Coordinate architectural efforts, management level representation, communication and coordination with Toll Brothers Construction, development team, consultants, retailer, contractors and construction team Identify other services and secure additional work through business relationships, market research and industry networking. 
Estimate architectural costs and fees for projects; write requests for proposals for consulting engineers; secure proposals, negotiate fees, execute agreements and approve invoices – all in accordance with company guidelines.
As workload increases, identify need for additional production staff as deemed necessary to meet deadlines and business objectives; assist in identifying and interviewing additional staff.
Manage and train architectural staff; match assignments with the abilities of the staff in addition to monitor and control budget for studio. 
Assure compliance with all environmental, energy use, safety and security standards (code compliance)

I was one of the unfortunate layoffs that started the end of 2022 and continued through March 2023.  No loyalty to the people that remained loyal to them.  The layoffs were just who made more.  Leaving certain offices scrambling now.  There was no thought put in and it made no sense.  It will cost more in the end because the quality output already shows .  I loved working with the amazing people.  Mngmt needs to hear their employees, don't assume your way is the only way.  They need to stand behind the ethics they say they have.  People are burned out, under compensated and moral is very very low.  There is a very high imbalance in policies.  High favoritism.  Too much is expected from people because they don't want to pay more employees. The shareholders bottom line is top priority but that backfires.  Keep your employees happy and offer them all incentives.  A happy employee is a productive employee that produces a better product because they care.  Certain positions are treated very poorly while others are spoiled rotten.  If you're going to micro manage, then micro manage that.  Their recent cuts aiming towards regionalization is making things far worse.  Leaders that don't know their teams and favor their area. It's a shame.  It wasn't always this way.  As soon as costs rise, it's the employees that have to stress.  Either they're losing their job or they're about to be even more overloaded without any atta boys.  It's not too late to fix this Toll.  You have good bone structure.  But the reality is the CEO could have easily taken a temp pay cut and keep so many loyal employees that gave you decades of their lives.  You wouldn't even have noticed a few million.  It's completely imbalanced.  

         One of the most memorable occasions I enjoyed during my last 16 years at Toll were the Epic Halloween events . There were nothing short of theater! We spent months creating and building sets for our particular theme such as “ the world of TOLL Burton” (a collage of Tim Burton movies) or  “ TOLL wars- A new Home” ( a spoof on Star Wars) . It was as insane amount of work but it enabled us to work with other employees that we wouldn’t ordinarily interact with. 
          The other occasion near and dear to my heart were the food events. It started out in our department as a cheese event that we called “ Parmageddon” . We created posters showing a huge Swiss cheese wedge plummeting into the earths atmosphere like an astroid ! It was a huge success and we started having themed food events every few months ! Each one with their own pun and decorations! 
           As far as the day-to-day work operations went,  it seemed to be more tight-nit because we did so many things together, our team was just that, a team. We had a good working environment , not without stress but less stress. There was always someone to help if you got in over your head on a project. We had streamed -lined the work flow so each project 
had a defined structure and we tried to get everyone up to speed with all the different projects we had to undertake. There were projects you loved and others not so much but you always had a “go-to “ person to get questions answered and complete a project on time!

Been working with Toll Brothers for 2 years now

      The company for the most part is fair and well balanced.
 My job requirement is to clean and maintain an organized job site for trades to work and potential home owners to walk around safely.
 Everyday is basically cleaning construction mess and deal with trades to clean after themselves and help the service tech with his projects.
 The work isnt too hard and i am outside for the extent of the day.

     During my 2 years with the company i have gained quite a bit of knowledge on how our houses are built and how to service/ repair damages. I like the fact that the managers i have worked with encourage me to learn the next position (Service Tech) by shadowing him and learning how he does his job. I am very good at preforming the task of a service tech and have personally prepped several houses myself. What i dont like is how some managers become deeply dependent on our skills instead of going to the trades to do work.  The more you learn like i have, the more they come to you to do other peoples job.

i have worked 3 job sites total and have personally seen promotions within the company. Most managers are reasonable and fair but some i have worked with are very incompetent.  

I should have been promoted from my current position but have always had the short straw in being transferred to a job site that already has the service tech position filled.

Working on a golf course for toll brothers not the best idea.  They may take care of some of their employees but in the golf maintenance dept they leave us hanging.  A billion dollar company should be able to provide full paid holidays...you would think.  Here at toll brothers we get 6 hours for 5 major holidays.  6 hours for Christmas and new years?   Really?  Who pays there employees 6 hours for a holiday?  So if we want a while day off for Christmas was have to use our own paid time off.  How is that even fair?  We work 5 days a week usually 6 for this company and they can't even manage to give us a whole paid day off on a holiday?  So I worm all year for what exactly to save my own paid time off so I can have a normal holiday?  Do we get overtime for working the holiday...
NO!!!  NO OVERTIME FOR WORKING A HOLIDAY.  EVEN MCDONALD'S PAYS THERE EMPLOYEES TIME AND A HALF!     Toll brothers...doesn't take care of their employees.  Oh yea we get lunch 3 times a week but usually it's not even edible.  They also like to pay supervisors to do absolutely nothing...3 supervisors that all do what one could 3.   What about unsafe work environment?  Oh they have that also...a second floor that isn't really finished but your Sent to retrieve stuff from it on a regular basis....and oh yea THERE IS ABSOLUTELY NO TEAM IN TOLL BROTHERS.  They might care about selling homes but don't care about the people working for them on their own golf courses.

If you thrive on unnecessary stress then this is the place for you! This club will say anything to get you in the door. They will tell you that you have the resources to perform at a high level but that is nonsense. When you become frustrated after beating your head against the wall, the GM will tell you that you aren't managing things correctly. The horrible culture in the food and beverage department has led to a completely apathetic staff that are only there to earn a check and go home. Staffing levels are kept to an absolute minimum, so maintaining any type of a clean and organized kitchen is nearly impossible. Workspace and equipment are badly outdated and in poor repair. If this place were inspected by the health department it would fail miserably. The hardest part of the job as a manager is leading and motivating a staff when, as a manager you are working 70 hrs offsetting labor. The benefits are great and pay is decent but well below industry standards for managers. They are perfectly happy with mediocre staff if they are cheap. This place is not where you showcase, refine and expand your skill set. They participate in no professional associations that high quality clubs do,  so networking and exposure to your industry is not encouraged. The best part of this job is  leaving at the end of the 13 hour day. Oh yeah, if you were promised a raise or bonus, there will always be a reason why that won't happen.

company expects you to give 150% everyday without saying you did a great job today or this week, they want you to achieve more but without guidance, you are just a number all they care about is hitting a certain amount of square feet per day as a team but then have the audacity to say your personal feet per hour is up and down but they count it as a TEAM but you are individualized as a person a PRODUCT is what your labeled  as. Don't matter how long you've been there you're always walking on egg shells, quality  is not good and favoritism is always a problem, on company outings everyone including the supervisors conduct themselves unprofessionally. profit gain is alright if EVERYONE works their bodies to the breaking point but if you're the only one working hard everyone benefits from it. sometimes they get pizza for everyone, once a year we use to go to an actual job sight then get lunch afterwards company paid and the day paid too, besides seeing your work being built into a house its an okay JOB definitely not a career worthy job if you just graduated high school, no free time for family after 10 hour days, hardly any overtime, they want you to stop and talk to people like stop production and talk to people  but they want numbers. I've seen a lot of people come and go the choice is yours make the right one.

I have been at Toll for over 10 years now and like any job it has it's ups and downs. But for the most part my team members are just that ,a TRUE team. That team work has made all the difference. All the management has been supportive to me in the 10 plus years I have been here. I was even laid off back in 2009 and (thank GOD re-hired) so I know the truly rough times. There are times when I get aggravated with situations at work but if I have found if I just stick it out , things tend to get straightened out one way or another.
   I have seen a huge difference with the new CEO! Toll has become a much more humane place to work. Toll brothers offers lots of perks!! Catered lunches, "lunch and learns", yearly company parties in the fall, at a different venue every year.  We could use some more formal training but  that's my biggest complaint. For now we all teach each other... again TEAM work!
    The bonus packages are pretty awesome!!  Bonus's every year if you meet your personal goals. But what I love is the "Milestone" bonus . After 10 years of employment , one is rewarded with a  $3000.00  bonus to put toward a trip,anywhere you wan to go and an extra 5 days vacation days in addition to your typical vacation time!! 
I know sometimes  things get tough but if you have a good team behind you, you can succeed!!

The team handles everything that pertains to the Toll infrastructure; operations, implementation, and design. While this presents a tremendous opportunity for learning, there are just a tiny number of resources that are responsible for a rather large network. This consists of NOC duties, turn-ups of WAN circuits, design and configuration of the MPLS network, and even video conferencing.  In addition, management is very controlling; assignments and procedures are dictated. Frequent updates on progress are also required, and there is a good deal of focus on minutiae which creates great inefficiencies.  

Culture is still very old-fashioned; ITIL has not been implemented, and there is no steering committee in place. Changes to the infrastructure are solely made by the manager and decisions are often made verbally and impulsively, with little or any input from subordinates. 

The environment is very cutthroat and has little empathy for their employees.  Expect to put in long hours.

Top Job Titles	Average Salary
Construction manager 4 salaries reported	$92,250 per year
Regional sales manager 3 salaries reported	$131,667 per year
Intern 3 salaries reported	$18.67 per hour
Accountant 3 salaries reported	$61,667 per year
Survey technician 1 salary reported	$34.65 per hour

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