freight forwarder

writer

systems analyst

senior financial analyst

senior business analyst

Toll Group

The BBB account is an adventure... what will it bring? Will we have a full staff? Will the sorter and conveyor system work all day? 

We have a great team of leads and employees, they however were lacking the sense of ownership. We have been working with them to help their growth and development. 

The biggest challenge for me has been to gain people's trust and loyalty. They were very skeptical. They talked about always been spoken to about the negative, and never praised when they did good. 
The hardest part has been to know that we depend on a machine, going home with a sense of failure when the system goes down, knowing it is something totally out of our control. 
The gain, however is to see how our leads adjust to changes throughout the day and have learned to take ownership, and have found their voice and courage to say what they want to say.

I worked for Toll for 17 years and I found my job challenging and rewarding.  I am no longer employed by Toll because they closed the Tennessee office,
During my years at Toll I advanced my skills in customer service and management.  I have successfully learned to cope with employee
and customer issues and resolve these issues in a manner that is
beneficial for everyone concerned.
A typical day is dispatching 20-25 drivers, covering all customer freight, booking loads for trucks that do not have customer freight,
completing all supporting paperwork, corresponding with customers to ensure satifaction and performing all office manager duties.
The hardest part of the job is keeping the drivers and the customers happy.
The best prt of the job is at the end of the day when you have accomplished making the drivers and the customer happy.

I am employed as the Air Export Manager for Toll Global Forwarding. I was hired initially by Baltrans Logistics and we were purchased by TOLL GLOBAL FORWARDING in early 2008. I am very much a hands on manager and have a very strong working knowledge of all aspects of international transport. I have exported to every region of the world and handled letters of credit, state department license, vehicles, dry and perishable cargo. The job can be very demanding as we are still transitioning and implementing a new export program. While our senior management is making every attempt to support these changes our local management are more concerned about their future roles in Toll rather than growing the business. I enjoy working hands on and along side my staff and we do not leave until the job is finished.

From having worked at the company for a while i would say its an ok fit if you are in between jobs or need something stable if you are willing to work hard. If you stand out the agency currently working with the company will call you in more often, but thats part of the problem with the company is what i belive. If TOLL hired from temp to an actual TOLL employee more it would be a better fit over all for the workers but they dont making it ok for tempory work not a good job for staying for multiple years as the only benifit available is consistent work if you are a decent worker. If you are looking to learn the basics of working in a warehouse its a good place to learn from then move on to better things like a direct hire positiin with another company that offers benifits and better pay.

What is the best part of working at the company?
Culture, Challenges and helping others as a team.

What is the most stressful part about working at the company?
These are: demands, control, support, relationships, role and change.

What is the work environment and culture like at the company?
Healthy workplace cultures align employee behaviors and company policies with the overall goals of the company, while also considering the well-being of individuals.

What is a typical day like for you at the company?
I start the day off by checking my emails.This way, I can reply to clients and get everything organized at the start of the day. I then look over my to-do list and get started on the projects that have my top priority.

Great people to work with. Fun to come to work. Only issue is the management team needs more experience without passing off work that they don't even have a clue as how to deal with. Toll as of April 2012 is using CARGOWISE, which some were and do not want to switch to the new system, and this causes productivity issues. Has/had a complete Air Export Department quit within 2 weeks in Feb. 2012 when new management took over 2 months prior. New staff hired in Feb 2012 was burdened to take up the slack from management that was unwilling to assist learn/teach new data entry system.

I worked at toll through an agency called simplified staffing, and I was the hardest worker there. Probably the most keen and I was fast everyone else was slow, they fired me literally for saying I need to work safe. As soon as I told the ignorant lead that. He said hold on what. I said I need to work safe I don’t want anything to happen to my body while performing a new task. They brought me to the front of the office and said when you signed you said is there anything stopping me from performing the tasks and maybe this job isn’t for me. And ended my assignment with a smile on his face. And then passed my check around so it was hard for me to get paid the last days

Went in as a warehouse worker for a while some lazy people there but they got fired after a little while of being there as long as you work hard you will be called in even if work is slow and only a few people are needed they will keep in mind who is a hard worker and who is not, they are always hiring and you can apply and work that same day sometimes work can slow down out of no where but that can happen anywhere

I can say that the work is simple, I always feel good about completing an honest day of work.  I especially enjoyed the easy going supervisors as well as fellow employees.

  I enjoyed the on-site food machines and food truck that comes to Toll daily.  Working with stand and sit-down forklifts that make work so easy was appreciated because this is very expressive equipment that other companies just don't have.

  When I had to hand load and unload containers it gave me a well needed workout that I'm sure I would have not completed if I wasn't getting paid for it (laugh).

Overall it's a great experience, very culture, good  people to work for.i learned how to be a leader and to manage people in the right way, the ways to be safe in the work place. Management is funny, and caring, and work with the employees of nesscery. The people it will probably with are some of the greatest people you'll ever meet or work with. The hardest part of the job is trying to fit your life I.to work, they do like to spring overtime on you at the last min, the best part of working for Toll is it's never boring and you make wounderful company while you are there.

Top Job Titles	Average Salary
Freight forwarder 1 salary reported	$107,650 per year
Writer 1 salary reported	$82,010 per year
Systems analyst 1 salary reported	$7,500 per month
Senior financial analyst 1 salary reported	$5,000 per month
Senior business analyst 1 salary reported	$7,750 per month

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