hvac technician

hvac installer

electrical technician

lead installer

electrician

Tom Drexler

I worked here as an electrical service manager. My time working here was one of the unhappiest times of my life. Everything is “sell sell sell sell” and never about doing good quality work. You don’t get paid for the drives to and from work, and your pay is commission based. It relies heavily on not only the sales but completing the work. The problem I saw with this formula is you could sell a good amount of work and complete it quickly, but then you’re watching your commissions drop while you man inspections, drive to jobs, service calls to sell work (if you cannot complete the work on the spot), meeting, and everything else that’s part of the job that isn’t completing jobs. I was the manager here and I would never be a technician here nor would I be a manager there again. Lack of communication from upper management and a lot of broken promises. I felt bad for my guys because they were working hard and selling great but it still wasn’t enough to even come close to what the job posting advertises they pay. It’s seemingly by design because it saves money. In the winter it was super slow and I had to make my guys wait at the shop on call which killed their commission pay. The culture just felt very shady and greedy to me. Working there were some of the unhappiest times of my life, it was a sigh of relief when I finally got up the nerve to leave. 

When you come to work at Tom Drexler Plumbing, you're getting so much more than a job. You're taking your career to the next level. They will provide you with so many opportunities you will lose count. They truly have the best of both worlds; they have both a family atmosphere where you know you are genuinely cared about and they also have the structure and organization of a large company. They are steadily growing every year - expanding departments, making new jobs, expanding their service area to provide for even more customers, etc. They offer the best benefits and pay of any home service company in the area. They provide their technicians with fully stocked trucks with both parts AND tools, company provided cell phones and iPads and paid for uniforms. They provide continual training and team building experiences for everyone. Not to mention the on-site gym, bi-monthly massages, referral program, weekly pay, PTO and paid holidays, awesome company events, multiple insurances offered, company provided life insurance policy and the 401K with matching. They are committed to making sure their employees can provide for their families while maintaining a work-life balance. They're invested in their community and give back any chance they get. This company truly has it all, if you're looking for a company that you're never going to want to leave then look no further because you've found it. 

This company is a joke. They can't bring in customers and you only get paid when you are actively on a job or travelling to one. If you expect to work 40 hours a week look elsewhere. 

If you like doing honest work and feeling good about your job, look elsewhere. They charge customers absolutely outrageous rates and it all falls on you. More often than not, you spend your entire day apologizing to customers for the high prices while they berate you for trying to swindle them. Management will not listen to feedback on prices. They don't understand that they charge double, sometimes triple what more established, respected contractors in the area do. 

Management will tell you everything you want to hear during your interview. Don't listen. It's nearly impossible to hit the high end of the pay scale because they're not able to provide customers for you to do work for. All other promises are suspect. They will pull the rug out from under you first chance they get and will blame it on "corporate". They are not willing to take responsibility for the shortcomings of the company, instead they will push the burden on you saying you just have to make it work. Stay far far away from this place. It's a waste of your time and effort. 

Tom Drexler Plumbing is an all around wonderful company. They really give you the tools to succeed and make sure you're happy coming to work each day. We have productive meetings where you are encouraged to contribute and are genuinely listened to. We have lots of company events, this shows how much they value their employees and this also allows us to bond and become a stronger team. They hire people based on many things but culture fit is the most important. They want to make sure each person contributes to our wonderful workplace culture. Management is great as well, they really do care about their teams. As a company they care about our community, investing both time and money to give back to the people who have kept us in business all these years. You truly will not find another owner or company like this and your only regret about working here will be that you didn't start sooner.

A great place to work
As a plumbing service technician or other service professional at Tom Drexler Plumbing, Air, and Electric you will be given all the training, tools and support needed to be successful.  The management consistently seeks to support the team and customers so that everyone wins.  The workplace culture is incredible as Tom does a great job to make his company the best place to work in Louisville by providing events throughout the year to build a fun and family oriented atmosphere. The hardest part of the job, as with any job, is that it is work but you will get back what you are willing to put into it.  Hard work with a great attitude will produce great results and success.  The best part of the job is knowing that you are working for an owner who truly cares about his employees.

Some of the managers are really cool and great people. The ones that have actually been out in the field and in the trades for years are great! They know what they are talking about and can actually help you if you are in a bind. 

Best part of the day is going home. 

Most enjoyable part of the job is driving in the truck where you are alone with your thoughts and nobody else around. 

Being in a position where you have to do work that is sold by someone who is not licensed and then having to assess it yourself and fix their mistakes. Finding out that there are incentives or bonuses for almost every other position but yours, that is quite frustrating and seems a bit unfair. If you do end up getting hired here, don't expect a raise, they have been on a pay freeze for months now, and I personally don't see that changing anytime soon. 

A typical day consisted of receiving inbound calls from customers who wanted to schedule appointments with technicians for plumbing needs. When dispatching, I would set schedules for technicians and follow up with them afterwards regarding their assignments. I learned the local area and how to navigate a dispatching system. Management was excellent. Very understanding and supportive of any life situation. The hardest part of the job was receiving calls back to back and not being able to fulfill expectations of customers or disappointing technicians with their routes. The most enjoyable part of the job was the atmosphere. It was very warm and welcoming!

This is the first company I’ve worked for that really could care less about employees, you have managers that haven’t ever worked in the field try and tell you how to do things. The dispatchers have absolutely no training on logistics at all so 2 hrs in between calls is normal thing. You have to work on billables to even get a good plumbers pay that is if your paycheck is even correct because the accounting department can’t keep anyone do to the lack of good management. Just do yourself a favor and don’t work at Tom Drexler! at the end of the day there only worried about there monthly bonus of what you as a tech brings in! 

I got hired as an accounting assistant. In the interview I told them I don’t have a lot of experience in payroll. I asked if there is training, they said “oh yeah you will get several months of training”. The training involves sitting with a person in the office and they “point” at their computer saying “you see what I’m doing here?” I asked them for more formal training.  They did not listen. They expect you to do 4 jobs by yourself after 2 weeks. This place is a joke and they take advantage of their workers. Don’t work here especially in the office.  The place is run by very uneducated people. 

The bad ,over worked and management, to busy to take the time to follow-up  and communicate  ,the issues  at hand. When you would be out for vacation  or sickness  due to covid ,coming back with no management 
or employee  handling  your job position while  you was out and no communication from management  on important information sharing that affects  your job. Complete  disaster. Just adding  more and more with out realizing  what all you take care of. One year review Always 6 months over time.

Top Job Titles	Average Salary
Hvac technician 209 salaries reported	$115,012 per year
Hvac installer 260 salaries reported	$101,442 per year
Electrical technician 171 salaries reported	$95,702 per year
Lead installer 103 salaries reported	$82,500 per year
Electrician 6 salaries reported	$95,000 per year

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