deli associate

clerk

replenishment associate

produce clerk

barista

Tom Thumb

A typical day at work is usually kind of hectic. I'm not going to lie to you although this job is a great starter job it is definitely not for the sensitive. Alot of the customers are nice but you are bound to run into the most rudest people you have ever met while working there. From customers flirting with you to them cursing you out. Then again this will happen at any job you apply to so your just going to have to get over it. 

I will admit this job bettered my customer service skills. As someone who is quite shy and prefers to keep to myself this job has made me more open and talkative which I haven't been since I was a literal child. My manager is also really great. She's very understanding and easy to talk to but also stern enough to keep everyone in check. In fact all of the people I work with at the front end has been like one big family to me so I quite enjoy both my management and my coworkers therefore coming to work and seeing them is honestly the most enjoyable part of my job.

What I least enjoy and find the hardest part of the job is just dealing with the new store director. Although he is strict and knows how to keep the money rolling into Albertsons pockets, he isn't really much of a team player. We have had multiple people quit with him being one of the sole purposes, so you have been warned. He is just a bit much and tends to ruin the flow of how everyone does things which can be necessary at times but the issue is he is disturbing the flow so much that customers have even begun to notice. From his poor scheduling choices (he won't let my manager do it anymore even though my manager is around more often and knows what would work best for the front end) to locking up everything, to having people do things that isn't part of their job such as courtisy clerks cleaning registers and cashiers doing go-backs. And all without a single raise or atleast praise for doing something that we shouldn't even be doing. Even when he does praise us it's always followed by another miniscule task that leaves you clenching your jaw since quite frankly.....we don't get paid enough to do everything he's trying to make us do. I especially feel bad for the courtesy clerks who always has to do the most but gets paid the least.

As for workplace culture everyone is different in there own way but it doest bother anybody. Like I said we all get along like a family so it's very easy to make friends out of your associates regardless of your differences. As long as you don't judge us, we don't judge you. 

Work-life balance
Work-life balance at Tom Thumb is a joke . They can care less about you or your family . Open all Holidays  and your expected to be there . I wish they would close the store on Xmas . Very selfish company .

Pay & benefits
My pay and benefits at Tom Thumb are alright , but not enough for what they expect

Job security and advancement
In terms of job security at Tom Thumb, I think you are always walking a thin line at the store I work at . The Managers are rude and the DM is the rudest  we have ever had

Management
In general, managers at Tom Thumb are rude and obnoxious . Most the Higher up managers criticize y you and lend no help at all.  The District Manager needs to be replaced and should not be I. The position she is in. She is rude and should be talked to about her attitude  . She thinks she is too good to say hello to anybody. She says inappropriate  things to her Managers when she is upset with them and treats them like they have no face whatsoever in the company . She doesn’t know it all , but thinks she does . She has no taste at all . It’s her  way or the Highway .

Culture
Collaboration with my colleagues at Tom Thumb is rarely a focus . This company only cares about working you to death . There is no team effort .

Overall
My experience working at Tom Thumb is they are cheap, they over work you . They make you feel Inadequate ,  the DM needs to be replaced . We have good customers in the morning , but we have a lot of rude obnoxious customers also because Tom Thumb encourages their customers to treat their employees with disrespect and the invites  them to take a survey ti ridicule them even more .  That way they have something to complain about and it keeps the higher ups in their job positions . Since they mostly spend their time trying to down you anyway. They don’t like any of your ideas , they care nothing about your family . They promote divorce . They can care less whether you ever spend a Holiday with your family or not nor any time at all  . As long as they can stay home during the Holiday . They are fine with that . Their part time don’t get Holiday pay , they stay open every Holiday . Full-time  employees are treated like the company own them. No care at the rudeness of their DM. She a real winner ! She needs to be reprimanded . She is bias  , talks down to you and picks only favorites to give promotions to and even converse with . This is the honest to goodness truth .

The typical work place that I've personally work are fast pace, friendly, organized,  working together and safe. I learned in these types of jobs that  will learn something new to learn, and I've learned on how to take on challenges and have a successful out come in watching and taking notes and stepping out of my comfort zone and just doing it. The management team is different experience meaning that everyone has an idea or opinion when asking about their management experience with their pass jobs. I feel that management is doing their job as what  their expected to do, and that's  signing the employees duties, and responsibilities for each member of the staff. The co- workers in customer service is great and we all can pretty much get along with everyone. The staff is like a family were someone is helping someone. Were, we're being there for each other and just work together to succeed and get the job done.  The hardest part of my job is learning Heart Monitoring Tech. When I was a housekeeper, I wanted more and I knew that  I needed to go to back to College to get an degree in nursing or radiography, but I knew that I want to challenge myself like taking a course at the hospital on basic cardiac erythema how to read heart rhythms and do EKG's while I wanted to go back to college to further my education in nursing or radiography.  However, I did it and enjoyed the job because it was new and exciting, rewarding job I've done and I did it because I made it possible to do heart monitoring tech. I really and truly love the medical field that is why I am currently in college to finish up and move on. In the meantime am looking for more while attending school.  
Thank you,
Jennifer Pikhart

A typical day at work includes helping patients out while also fulfilling other duties that need to be complete at that time. Most of the time of the shift you choose which duty you would like to fulfill and try and complete it as quickly as possible. I have learned to maintain stress and being able to serve customers in a fast but positive manner. This job has taught me to be fast-paced but also be efficient to fulfill my duties. I have great managers that are willing to help when a problem occurs and help patients that are unhappy with a certain experience or aspect all while fulfilling their duties. The managers are always willing to teach and give better tips on handling patients and problems. The culture is very do your best and make the customer happy when any kind of problem occurs and make sure there are no problems. The most difficult part of the job is maintaining stress with customers/patients that are very impatient. The most enjoyable part of the job is being with coworkers that are willing to help you no matter what and make sure you're completing tasks correctly and understanding how to complete each step and the importance of them. Another difficult aspect of the job is sometimes having to work long hours for certain days, those days being the weekend breaks are sometimes hard to come across from. Being able to feel a sense of security with coworkers and no problems of asking questions is very helpful. Being able to help patients out and help them understand any questions they have is one of the best qualities of the job.

The job was simple enough on a day to day basis, however, the management was very poor. I would constantly hear from co-workers about the department manager telling them I'm autistic, disabled, etc, even though none of which are true. One time, I put in a notice saying I'd be out of the country for a wedding for a few days a month in advance, the manager scheduled me anyways despite acknowledging my note, then got upset at me when I pointed out she scheduled me when I can't come in. They require you to take lunch breaks if your shift is over a certain amount of hours, however, with the exception of about 30 minutes at the start of my shift, I would be the only one in my department, meaning the department was unattended for my lunch breaks. Because of this, I had to scramble to fit my lunch break in or get in trouble for not taking it, since if I tried to take it early on in the day when another worker was there, my manager would tell me "but you just got here, why are you talking a lunch break already?", or if I tried to take it any time before the last hour of my shift (when I needed to finish up closing duties), the store director would tell me not to take a lunch break during the peak hours. The final straw for me was when the manager started adding new tasks for me, while also lowering my hours, expecting me to do more work in less time, while paying me less as a result of less hours. Shortly after I put in my two weeks notice, the store director approached me and offered me a 15% raise to stay, which made it feel like they've been paying me less just because they can.

I loved working at Tom Thumb. A lot of my co-workers had been there for years, so their was a very mature and hard-working atmosphere. We got a little raise every year and always had company events we could attend too. I went to their Christmas event and actually won a TV! It was a fantastic experience. The store director was always positive and came by each department in the store everyday to keep us motivated and make sure everything was on point. He always offered incentives for great employee customer service during our weekly (sometimes daily) huddles in the morning. He encouraged us to have fun as well as stick to the main points of customer service as well as our particular job functions. I felt comfortable there and the employee benefits on our store card where amazing. Of course like any job there were it's fair share drama between employees and/or managers, but it was always handled correctly and we always moved forward. One time I accidentally sliced my finger on a deli slicer and they were very professional to me about taking care of it and calling the correct people to report the incident. They were also very flexible with me when I was pregnant and understood when I could not come into work and showed that they cared. Overall it was a great place to work and I loved it.

My schedule would include opening, mid and closing shifts.

Open - Arrive at store a little before 6am.  I would greet my overnight manager and crew and proceed to walk with them to ensure all duties have been completed and address any issues.  Check e-mail for any new or special instructions to be completed.  Make all time clock corrections from previous day and compare labor to sales, make adjustments if needed.  Sundays only, complete and verify all time corrections from previous week and complete the payroll process to close weeks labor costs.  Call all available associates and facilitate a morning service huddle.  Check all sub-departments for proper execution of company guidelines.  Customer service and management for remaining of shift.

Mid - Arrive to store at 10am.  Meet with opener for any tasks and communication.  Check email and check sales to labor for previous day and current hour. Call all available associates and facilitate an afternoon service huddle.  Customer service and management for remaining of shift.

Close - Arrive to store at 12pm.  Meet with opener and mid for any communication.  Check email and check sales to labor for previous day and current hour. Call all available associates and facilitate an afternoon service huddle.  Customer service and management for remaining of shift. Greet night manager and crew at 10pm give any communication to the night manager. Check out with night manager before leaving at the end of shift.

I personally worked in the gas station. They pay every new incoming group higher than the people who have been working there because they know their turnover rate is high and then they tell everyone to not ask about pay. The 'raise' you may get is maybe a quarter over a year and a half. The only hours you'll get are going in at 6am or working from 2 until 11pm. You're not allowed to sit down or bring chairs despite working 9 hour shifts. No, there isn't an actual reason behind that, you just have to stand. The pay is abysmal, not even $10 an hour yet you run the entirety of their convenience store as well as their gas station with only two people, with 0 managers there after 2pm, meaning you and your fellow worker are literally responsible for the entire store for a whopping 9 bucks an hour. You'll be tactically scheduled for anything under 40 hours so you don't receive any benefits. There is no advancement available and the managers at the station don't make that much more while slaving away harder than you even do. That said, you will often be pushed to take on the workload of another manager if you are a good employee. They won't pay you anymore though. Starting to understand all that turnover?

The job is a dead-end, you should be paid twice as much and then some for the garbage you have to take from customers, and they're perfectly aware that they're exploiting you and don't intend on stopping. Only work here if you need to.



(disclaimer this about working in the grocery )store After working 4+ years for this company, i can proudly say this company is one of the worst companies to work at. As far as retail goes, it's one of the lower pay companies. It took them 4 years to start people above $10. Some of the hardest working people are still at less than $13. Target/walmart/amazon are starting at $15+. The management are both unsupportive and  incompetent. Management are super rude to the hard workers and show clear favoritism to employees that are buddy-buddy with management. There is also a very high turn over. You will see some people quit on their first day. Every department is short-handed despite management claiming they are looking for people. And when they do hire, they will let anyone work here. Even if the new hire has 100 red flags, management is more concern about getting warm bodies than competent people. There's also a very toxic and drama filled environment in the stores. Rumors and drama spread around the store like a wild fire. If you have an issue with another employee, everyone will know sooner or later. All-in-all do not work for Tom Thumb or Albertsons. There are better retail places that will pay more.

A typical day at work would consist of bagging, retrieving carts, and helping the customers out. Depending on which part of the day you work, you will perform morning or closing duties.
What I have learned is that there are people with a lot of work ethics, whom are easy people to work with if you possess the same ethics, and there are people with no work ethics, which I learned how to deal with to a certain extent. I also increased my communication skills with people and learn how to deal with customers and how to approach delicate situations. 
Management is okay. Humans have their flaws. With management, they do not really care who does most of the work and who does not. Sometimes, I see myself taking care of everything at points where people are just standing around talking. Most of the managers do not address that issue so the few suffer for those who work hard to maintain their job and to receive their paycheck. One the front-end manager was assigned a task from a store manager and he/she passed onto an employee, which appeared irresponsible.
Co-workers are okay as well. There are those that earn their paycheck and their are those that do not.

Top Job Titles	Average Salary
Deli associate 52 salaries reported	$13.11 per hour
Clerk 30 salaries reported	$12.94 per hour
Replenishment associate 40 salaries reported	$13.51 per hour
Produce clerk 28 salaries reported	$13.15 per hour
Barista 29 salaries reported	$12.93 per hour

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