host/hostess

bartender

line cook

server

server assistant

Toms Watch Bar

It's very obvious this company is still getting its footing in the business, but they are expanding too far too fast without establishing some core values and culture. Culture starts from the top and management needs to remember that. I personally have seen ELEVEN managers or supervisors resign or get fired from ONE location. There is no culture other than every man for themselves. Management gossips about any and everyone to any and everyone. They mislead employees, promising benefits or money in exchange for grunt work. Managers treat servers, SA's  and bartenders like jobs, not people. I have seen managers purposefully schedule employees outside of their availability to make a point. I have witnessed managers firing employees then welcoming them back within the week.  The onboarding process is especially lacking as well. You might be lucky to get three training shifts before you're thrown on the floor with little menu knowledge of either food or drinks. The place is just terribly run. The customer base at this location is also not ideal, with lots of walkouts and 0% tippers for no apparent reason. Lots of running the servers and SA's around with no payouts. Although it is a sports bar there are still standards and safety precautions that are supposed to be taken. Management does not stand up to rowdy, or touchy customers who make employees uncomfortable so you're on your own there. The tip-out is also ridiculous especially when as a server you are bussing your own tables, running your own food, and running your own drinks. Turnover for EVERY position is high because no one feels encouraged to stay, there are far too many cons that don't outweigh the pros. There needs to be a lot of PERMANENT change from upper and lower management, otherwise Tom's Watch Bar will be just like any other struggling restaurant with bad management, CLOSED!

At first, this was a great place to work. Everyone worked as a team and everyone was making good money. It was a very fast paced environment that had hardworking people in every position. I liked what Tom's stood for, particularly humility with a swagger. It felt easy for everyone to display a balance of professionalism and being laid back to have fun with guests. Kitchen did a good job of keeping food orders coming out in a timely manner even during rushes. There seemed to be promise of advancement and training positions to open new locations which motivated many to display their work ethic. 

Pretty quickly there was a change in management and 85% of employees who were working full-time were now working 0-2 times a week. New management quickly picked their favorites on unethical grounds e.g. if a manager was dating an employee or if a manager felt an employee "deserved shifts more than someone else." Worst of all was that weekly schedules would often not be put out until day of so unless you lived within walking distance, you had to plan your life around work. For month I had to live in the group chat always asking others if they wanted the night off and often times for them to respond how they are trying to pick up a shift themselves. Kitchen's are never perfect but at a certain point communication between back of house and front of house began to fail, especially when it came to if we had a food item in stock. A disaster, I hope it's better now.

My opinion about the typical day at work at Tom’s was that I was always guaranteed to hear my boss gossiping about employees. They didn’t really hold people accountable for actually doing their jobs. Managers barely oversaw the work being done. They were hardly involved. The would pick and choose who got to move up the ladder in positions based on how much they liked you, not your work ethic or even if you earned it. The workplace culture is horrible there. The worst I’ve ever seen. Many of my coworkers who were my friends also hated working there. My mental health significantly declined because I didn’t feel appreciated or acknowledged for my hard work and willingness to help every position. An entire box of liquor, full, fell on me and I was asked if I was still going to work by one of the managers rather than being asked if I felt okay enough to continue working. Thank god the OP sent me to urgent care to make sure I was okay. The hardest part of the job was being expected to be a bartender and barback at the same time without getting properly compensated. They’ve definitely done things that would be flagged by HR, but they fired the lady in that department so we didn’t have anyone to go to about those things that wasn’t the people it was about. The most enjoyable part of the job was my coworkers. That is literally the only reason I stuck around because they were amazing. Everything else sucked pretty badly. 

Tom's Urban is a goldmine! Too bad upper management didn't know how to manage the building, its guest perception or their hard working staff. They hire under qualified/non experianced management and front of the house staff. Which creates a hostile work environment due to the lack of leadership skills these new managers had to actually run a team. Toms does not provide any support to their staff. There was hardly ever a manager on the line, at the front door or on the floor. They had a great staff when they opened. Once there was a turnover in management, they got desperate and hired whoever walked in the door. When that happens not only does the business suffer but the guests suffer as well. That did not seem to bother them at all. I would not recommend this place to anyone. Wouldn't even trust the cleanliness of the kitchen. Its a very short term place.

What is the best part of working at the company?
The servers and talking to my friends about the games that are on (after all it's a great sports bar for eating, drinking and conversation 

What is the most stressful part about working at the company?
Training as a server or cook you have to have a good memory for details 🤓 keep smiling and the prosperity be granted to each and every one of you 😎 thanks for keeping the fun in an evening.

What is the work environment and culture like at the company?
Everyone is self sufficient and will help you to do other tasks if needed,as far as cultures there are some breaks in communication when you don't speak other languages and that is a thorn in the side not being able to get the co-worker to understand what you need sometimes 

What is a typical day like for you at the company?
Plenty of exercise for the body from hard work and dedication to the profession.

What is the best part of working at the company?
Coworkers and staff as a whole are really nice and tight knit for the most part.

What is the most stressful part about working at the company?
If your schedule isn’t wide open, good luck. Scheduling is sporadic especially if only part time. Management uses scheduling (lack thereof) as a punishment tool. 

What is the work environment and culture like at the company?
Management is really driven by money, employees aren’t well taken care of. Busy downtown restaurant with no security or capacity guidelines. Could be dangerous. 

What is a typical day like for you at the company?
Long hours, 5-10-14 hour shifts depending if doubling or not. Always get an opportunity to eat which is really nice.

I had the displeasure of being apart of the opening team at Tom's Watch Bar. This place was absolute chaos. Absolutely no systems in place to ensure servers success or customer satisfaction. All they care about is pushing 5 star reviews on Google. The managers are the most I'll equipped group from California. They 100% lack communication skills and what it actually takes to lead a successful business in Seattle. The tips really are nothing to write home about, some days good but the majority of the time average or below average compared to high volume bars/restaurants in the area. The food is pretty subpar and low quality, so many components of the dishes are from bags, bottles or come frozen. The building itself is cool but is way too big for the amount of business. Take a peek in there for yourself...ghost town

What is the best part of working at the company?
I feel heard and valued at my location and by my superiors.

What is the most stressful part about working at the company?
The stress comes from the volume and fast paced environment but that's what I was looking for in this industry.

What is the work environment and culture like at the company?
The work environment is very culture and success driven. Teamwork is preached from the very top and the stores are all competitive against each other for fun. There is a positivity working here that I've never experienced elsewhere.

What is a typical day like for you at the company?
A typical day is engaging. I interact with many employees and guests everyday.

This job starts out great, but quickly turns sour. The management doesn't manage things and would rather let things happen and see how it turns out and slide them under a rug. The pay for this position is laughable considering the amount of cleanup you have to do for other people's messes on a daily basis. Workplace culture feels like high school with the amount of drama and false rumors spread around the work place. They run out all the good employees and keep lousy ones that deserve to be fired. Always short staffed over worked and for big events no breaks but lame pizza you get for a quick bite to eat 

⦁	My currently job duty is to start setting up my station for when the restaurant opens at 11:00 am. to make sure nothing is missing so i don't run low on items when lunch rush comes, to make sure every dish is perfection and to also make everysimgle dish look the same, working under pression is hard but nothing i can't handle i am a kitchen leader so I lead by example, i hepl others when needed or when i have spare time, i clean, scrub and make sure every single item is leveled to its date, once am done, i clean my station and stock for night when they come in at 4:00 pm

Top Job Titles	Average Salary
Host/hostess 24 salaries reported	$16.13 per hour
Bartender 17 salaries reported	$38.07 per hour
Line cook 14 salaries reported	$18.61 per hour
Server 7 salaries reported	$26.52 per hour
Server assistant 8 salaries reported	$17.90 per hour

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