direct support professional

direct support caregiver

security engineer

field supervisor

site supervisor

Total Homecare Solutions THS

I have been a member of the THS team for 6, nearly 7 years now. This company has a great advancement policy. I started off as a Habilitation Technician (now called a Caregiver or Life Coach) and after working out in the field for nearly two years I was able to advance further up the chain. THS has always done an amazing job of making sure that I had a clear understanding of what is/was expected of me and how best to handle any situation. The managers, both lower lever and upper/corporate level have always had an open door policy whether I felt that I had a serious situation that needed rectified or if I just needed to vent for a moment I was always able to speak with my managers. THS has always been willing to work with my schedule and has always been kind, generous, and understanding of any personal life crises that may have arisen. The work is pretty fast paced and there is always something to do. I love the interaction with the clients, and I love even more that THS has a reputation of caring for difficult cases and giving the individuals a constant and stable environment that allows them to eventually gain more independence than they had before joining the THS family. I am proud to be a part of an amazing team who thrives on our ability to "Enhance the Lives for those in the Communities that we serve". I have continuously heard clients, and their families praise THS and their employees on helping our individuals grow more independent. This is a company who truly cares for their clients and goes above and beyond for them. I love my job here and I hope to never leave it.

Working for Total Homecare Solutions was a great experience for me.  I had two really great managers who were always available and attentive to my needs.  I worked with three young men who required my twenty-four hour attention.  They relied on me for a lot of their care.  A typical day would range from twelve to sixteen hours.  They were short staffed so I picked up additional hours so my clients received the care they needed. I did a lot of one-on-one with my clients.  I followed the care plans made by the social workers and the nurse.  The hardest part of the job was when I worked a sixteen hour day, and the staff failed to show, or showed up late.  It became tiring, but staff was eventually replaced.  The most enjoyable part of my job was knowing that I made a difference in my clients lives.  I would join them on their family picnics, or take them out to the movies, or bring them somewhere in the community where they enjoyed.  They loved having me there and when I left to return home for the Summer, they had a surprise party for me and wrote me letters.  In the letters they said how much they would miss having me around and that was one of the best feelings in the world.

I currently work as a Remote Response Specialist and I truly do love my job. There are a lot more upsides than downsides. We have a set, rotating schedule which allows us to have e/o weekend off; however, if we want overtime, that's almost always an option. The hours can be taxing at times (12 hour shifts), but it is nice to have off 3 days in a row e/o weekend (Fri-Sun). 

We're given 3 weeks of PTO from the start and the starting pay seems more than fair to me for the work required. Above all though, I would say the best part of the company is the fact that the managers actually do communicate and ask for our opinions on things. I've personally made several suggestions for improvements which WERE implemented afterwards. If there are changes, issues, or other things happening, we get update about it through TEAMs which is how we all communicate daily.

The only real downside I can think of is that we have A LOT to keep track of during the busy hours. I'd say 5 or 6 of the 12 hours are quite busy. The rest are generally much slower.

I was really excited to start this job but as soon as I started that quickly changed. Many clients homes are often very low on groceries and medical supplies that are needed. Also, you never know if you will get off at your scheduled time. They often add shifts to your schedule for the day you’re working while you’re already clocked in, and don’t even tell you, so you’re forced to stay even later than you planned. They will ask you to pick up a double shift, saying it will be a one time thing, then schedule you for a double that same day every week after that. Also good luck with having them find coverage for you when you get stuck, because that hardly ever happens (so you better get used to working 18+ hr long shifts). The communication between management and the DSPs is absolutely awful as well. You can hardly ever get in contact with someone. All I have to say is good luck having a life and trying to grow your career while at this company because it simply will not happen.

The clients are the best part of this job. Within the company, there is a lot of dishonesty and deceit that happens specifically with direct supervisors, which is just the start of it. This company will make false promises in regards to things such as hours, more pay if you get stuck, and potential bonuses, but never follow through. They shows no appreciation to the DSP's to a disappointing level. The supervisors will tell very serious information that staff tells them in private to other staff members and over-all gossip about each other on a regular basis. My direct supervisor very specifically talked very badly about staff members, to other staff members. HIPAA does not exist in this company despite how important it is in this job field. The only positives I experienced in this company are the clients, the co-workers I bonded with, and (somewhat) the pay.

This was literally the worst place I’ve ever worked! They will work you until they have taken every second of your time. They play favorites with their employees, the management doesn’t do their jobs. If there’s a call off and no one will come in to cover the shift the house manager is supposed to come in, they don’t. Here’s my example, I worked from a 2pm Friday afternoon all the way until a 930am Monday morning in a no sleep house. You never get a raise, I worked there for almost 3 years and the only time anyone got a raise was when the government told them they had to give us a raise. 98% of your coworkers are lazy and do not do their work. The management talks about other employees behind their back to other employees. It is a horrible place to work.

A work day consist of me coming in the clients home, Then I assure that he has taken his medications. After that I offer him a snack as  we watch television and sit and talk about what is going on in the world. Then client and I will clean his home and discuss what will be made for dinner. After that dinner is cooked the last round of medication is passed for my shift. After that I fill out daily paperwork and my shift is about over. My co-workers and I communicate well from shift to shift that helps things run a lot smooth. The hardest part of the job is trying to get my client up of the couch and help me around the house. I enjoy the conversations I have with the individual he is very knowledgeable in a variety of topics he impress me all the time.

She's a very unprofessional company to work for very poor management no communication with their staff no meetings with their staff knowing synonyms for their staff no bonuses very little training all the houses are very poorly ran the clients care is deplorable the home managers don't check on the homes or the clients a lot of the clients need to have physician physical care some of them are in bad conditions physically you need to see a doctor but they are very slacking on taking them to doctor appointments for follow-up care it's very poorly ran State should have cited them and close them down a while ago!!!

They only care abt their clients to some extent. They do not care about staffs welfare. People do whatever they want. Male clients sexually harass you all the time, they talk to them yet they still do it anyways because they feel they have rights. If you not lucky and someone calls off at your site, u might as well prepare to stay to do 2 or more shift that day. That is to say, they overwork us but care little about what is happening to you. . Stuff too do not help, they like to call off or report because thay can. Some of worker too are lazy and do not  want to do anything when they come to work. Some too will dirty the site after you have cliend it up. Pls run as far as you can from this Ths.
foryou as a person. Some of the clients can also drive you nuts.

Make sure you stay on task,  only worry about your clients.
 Make sure house chores are done before leaving .
 Don’t be too friendly to clients they can mistakenly confuse that as you’re really there friend and not a worker. 
 Make sure paperwork is always done before leaving this shift.
 Always stay in contact with your schedule manager. 
 And if you feel alive nothing is getting done go to HR.
 Never be afraid to tell your schedule manager that you don’t feel safe in a clients home.
  If the client has a planer and make sure you follow it.

Top Job Titles	Average Salary
Direct support professional 28 salaries reported	$17.17 per hour
Direct support caregiver 7 salaries reported	$17.68 per hour
Security engineer 3 salaries reported	$20.00 per hour
Field supervisor 2 salaries reported	$40,000 per year
Site supervisor 4 salaries reported	$16.00 per hour

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