hvac technician

service coordinator

client manager

commercial electrician

hvac supervisor

Total-Comfort-Group

What is the best part of working at the company?
Great systems nice office atmosphere plenty of training available. 

What is the most stressful part about working at the company?
Ownership of the company do not get along and CEO is extremely extremely difficult to work with and likes to play games with employees. I was told this was a long-term job and people who work there stay forever however I saw almost an 80% turnover rate in the brief period that I work there

What is the work environment and culture like at the company?
Camaraderie was impressive with the employees within the facility that work together however management was a separate entity and had no interest in creating a happy workplace for the employees

What is a typical day like for you at the company?
Typical day started off with assessing the workload and checking for incoming messages and making sure all of your schedules were being met. At that point it was follow up follow up follow up and communicate communicate communicate. Make sure everyone knew what they were doing and had the tools they needed to complete their jobs.

This company hires apprentices with the title of HVAC/R technicians and not the pay to match. As well they have apprentices get trained by different people or the same person only for 2 weeks and then you're thrown to the wild. Pay wise isn't the best either especially if you're in the northeast or tri-state area. They start you off if your an apprentice with twenty an hour on top of that hours aren't a full 8 hours. It's a you get paid for your time or in actuality what ever work is available. So when "slow season " comes not everyone is seeing maybe 20 hours a week. The people are nice especially Field workers cause they get it. I learned alot with the techs there and they're all willing to teach. But for the techs that have been there, they get worn out due to high volume of service calls that they (dispatch) don't even try to distribute fairly to other techs or apprentices. I could go on.

I worked here for over a year.  I seen lot of people come and go.  When i left here a couple months ago people in office never answered phones and delayed my job.  Parts ordered for pick up or shipped to me were never right id call pm for help but they never answered.  Always said they were in meetings.  I was expected to go to 3 different sites a day and if parts were wrong i was always bouncing around to different supply houses to find the right one.  after doing all ths never got a christmas bonus or any type of bonus.  never got a raise. my area manager didnt know anything about hvac so not sure how he got that job.  in the past all my bosses knew the industry and always helped us if there were issues not here.  always told to call york and wait on hold forever.  in office all good people who helped were fired or quit.  lot of the guys in field quit to like me.  Not worth the aggravation feel like i was always doing everyone elses job. 

In the beginning, lotta cool people in the office, things were mostly organized and moving on. Had some new branch hiccups, but they were fixed for a while. Some higher up management changes, saw a lot of cool people leave the office, noticed a lot more chaos, and disorganization. Wrong parts being ordered, far travel distances, lack of work towards the end of my tenure, and lack of promised "40 hours guaranteed" every week.
Manager here was cool, he tries his best, but doesn't get much help from the upper management. Co-workers were really cool, but towards the end I saw a lot of turnover. Learned a lot more refrigeration, you had enough hours allotted to make repairs as long as you quoted enough, and not much micromanagement from the ASM

 There is a quick turnaround in terms of employees here, as they/we all get fired. Employees are overworked and never appreciated. Covid requirements are not followed. New management brings us in from out of state, and no quarantine is required. We are out in a conference room for “training” and no masks are required. There is a complete disregard in terms of the pandemic, that still exists. Training seldom happens as management goes off on tangents and nothing gets accomplished. Management micromanages and does nothing to help out when workers are overloaded.  They have no experience in management or the industry. The morale in the office is always depressing, and nobody ever seems happy. If you want to maintain your sanity I wouldn’t recommend applying for any positions in this toxic company. 


What is the best part of working at the company?
Moving on from this company is the best thing that happened to me. They go around stabbing co workers in the back 

What is the most stressful part about working at the company?
Dealing with the toxic environment and managers who have no experience in the HVAC field but are allowed to become managers 

What is the work environment and culture like at the company?
Toxic and if you are not busy busy with the owner are higher up management, you will get let go eventually. They sold me a bill of goods 

What is a typical day like for you at the company?
Typical day was managing techs, going through work orders and dealing with dispatchers that didn’t know what they were doing

Sometimes the way to do your tasks isn't clear and will frequently change. You have to have a bit of a thick skin to work here. Coworkers tend to be very open about their views on things which can come across in a negative way at times. For the most part, this is a great place to work. I enjoy coming to work most days. I could see myself working here for a long time. They buy us lunch occasionally and host events outside of work. I think management does care about most of their employees. People want you to succeed and will listen to your concerns. The workload can be heavy and you'll be asked to complete tasks from multiple people from different departments during the day. 

I started working for Total Comfort Group in 2018 and since I have joined the company I have grown exponentially in my career here. I enjoy coming to work each day and can honestly say I hope to still be here 10 years from now. There is unlimited growth potential with your career at Total Comfort Group if you come in and work hard and have a positive attitude. The current group of employees I work with at Total Comfort Group are all about teamwork and working towards a common goal and it is awesome to see the progression from when I started to now. I am excited to be a part of the growth of this company and am looking forward to where it takes me in my career.

It don’t matter what position you have. Everybody stays stressed. This is due to an outdated system and unrealistic expectations. Total comfort group (company real name), does not provide employees with the support they need to succeed. People are constantly leaving. Think the scene from elf when he’s going through the revolving door. This is what happens here. As soon as someone leaves they dump that persons work load on the next person. Management does nothing to ease the work load. They just have more meetings and complain about work not getting done. 

Best company to work for. Management is super awesome. Everyone is super nice have never had a bad day at work. At other companies I dreaded going in now I wake up and am eager to go to work. Company cares about its workers and there family’s. Very flexible and understanding. Great benifits and training. Super cool bosses hands down best company I have ever worked for and I have been in the industry 20+ years. If you are looking to start your career or advance it this is the company to do it with definitely staying here. Company treats you with respect when I make a mistake they build me up instead of tearing me down. 

Top Job Titles	Average Salary
Hvac technician 90 salaries reported	$37.47 per hour
Service coordinator 1 salary reported	$18.50 per hour
Client manager 1 salary reported	$67,500 per year
Commercial electrician 4 salaries reported	$33.13 per hour
Hvac supervisor 8 salaries reported	$108,250 per year

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