behavior technician

Touchstone ABA

I liked my job because of the kids and knowing we were helping them. I did not like it because the BCBA was controlling, inconsiderate, and didn't know how to manage. She thinks she runs the place and when others come in, she puts up a front to seem like she's great. If she told you to do something or tried modeling it for you, and then you did it, she would say you were wrong (no matter how many times you tried or did it) and would then make you feel like you're stupid. She doesn't know how to properly talk to her employees, for example she will make you fetch her phone or grab her a cup of water because she didn't;t want to walk to the other side of the clinic. She will corner you into her office or even a protocol room and ask you several questions related to other employees making you feel uncomfortable. The pay is 8.50/hr if you don't have your degree and if you do, your pay is 9.50/hr. They give you 10 quizzes to complete before you get your RBT, which the short period of time I worked there, there were several employees who have been there for a year or more and still hadn't had their RBT yet... I knew several employees who quit strictly because of the BCBA. Don't work here if you're trying to succeed and do well in ABA therapy because you will quit due to the BCBA making you doubt everything you do and putting you down. Find another Touchstone location if you want to be a part of this company or just go to another ABA clinic.

This is a great place to work if you are looking to make a difference in the lives of the children you service.  Seeing the progress in the kids is the most rewarding experience.  I am in school full time, and a parent and I felt my work/home life was very much manageable.  The BCBA's here are kind, caring, empathetic, and understanding.  The only time that things were not clean or taken care of is when the assigned techs failed to do their duty.  Increases in pay come with the work you put in.  If you work hard on your continuing education and you CABAS rank which is essentially just documenting most things you do on a day to day basis you will get raises.  Bonuses are offered quarterly, and again, you have to put in the work for the bonuses.  If you are a dedicated employee and do what your job description states it is so easy to make good money here.  Raises and bonuses are not hard to achieve.  I only left due to personal reasons causing me to move to another state but I have never felt more supported in my position and workplace.  I also received my RBT through Touchstone, thanks to them I was able to secure an awesome position in another state.

I currently work for touchstone and I am currently looking for another job. You’re supposed to be ready to work by 8:15 but don’t get to know what client you have until 8:20-8:25 and clients start arriving by 8:30. We are constantly short staffed leaving you to work with 2 or 3 clients at a time. Supervisors are little to no help when working with new clients. They give minimum feed back. When hired and in training they tell you you get up to 3 raises within the first month but later tells you that you only get the raise when you finish your TA rank and pass the RBT test. No place for advancement and if you do they give you a raise for being a tech but not for the position they promoted you too. The average pay would still be the amount if you’re just a regular line tech. They want you to schedule mental health days off as if I know when I will just not be feeling it that day. They promote people by favoritism not by qualifications l. Only good thing about this job is the clients/ l kids and seeing them progress.  

I had the pleasure of working at Touchstone ABA  for almost 4 yrs  , and it was truly an outstanding experience. From the very beginning, the team was incredibly welcoming, and I felt supported in my professional development every step of the way. The leadership at Touchstone ABA is top-notch—always approachable, transparent, and invested in the growth of their employees.

The work environment is both challenging and rewarding, they are making a real impact. I appreciated the way everyone genuinely cares about the success of the company and its people.

I also want to highlight the company’s commitment to work-life balance, as they understand the importance of personal well-being alongside professional goals. I’ve learned so much during my time here, and I’m grateful for the friendships and professional skills I gained.

I highly recommend Touchstone ABA to anyone looking for a supportive and dynamic workplace. It’s a place where you can truly thrive and contribute to something bigger.

Touchstone will forever hold a place in my heart!

I feel compelled to share my experience at Touchstone. Unfortunately, my time there was challenging for several reasons.
Firstly, the company changed our pay without prior notice, which I believe is not compliant with labor laws in Louisiana. The work environment felt reminiscent of high school, with a lot of drama and favoritism among the BCBAs. There was little support for staff, making it difficult to effectively care for the children.
I also noticed concerning practices regarding child safety. For instance, if a child became ill, the staff would not inform parents, which could lead to wider health issues in the classroom. Additionally, the facilities were in poor condition, with cleanliness and maintenance being significant concerns.
While I found joy in watching the children progress, I cannot recommend this company to potential employees or parents seeking care for their children. If you're considering applying, I suggest exploring other options first. Wishing everyone the best in their job search.


First and foremost, this place should be shut down by the board! Why? There's no structure here nor any factors of professionalism worth so ever. There's all these "POLICIES" in the handbook, and the majority are being broken (Gossiping like, who cares). The pay is for someone who's in serious need of funds; which something is better than nothing but go get a job at McDonald's or Walmart to have a piece of mind. This place is all about upper management getting their pay, and paying new comers pennies and nickles to babysit/watch problematic children (behavior children). 
The benefits aren't worth having at the pay they offer. The workers are rude and very unprofessional, the facility needs proper cleaning people besides those  as if they just walked in off the streets (janitors). Yes, they hire ANYBODY! Welcome. 
Lastly, they'll rush you to do modules and talk a good game to sell you nonsense just to rush you into being a part of there unorganized company. This is a family ran business, and there's lots of favoritism shown...Be aware!

This is the lowest paying Aba clinic in Baton Rouge and the pay has went down this year. They sell you on all of the benefits and bonuses that you rarely receive. The techs have received checks with pay cuts that we were never informed of. It is not a secure job. The facility itself is unclean and rundown. There will be days with no running water in the bathrooms, no hand soap or paper towels. The couches in the therapy rooms are soaked in urine and never actually cleaned. There is one amazing BCBA that I truly loved working with and all of the techs were the best. The other BCBA and management appear nice but if you ask questions about pay or any of the changes being made you will be spoken to in an unprofessional and condescending manner. They speak down to you and create a toxic workplace. They are always short staffed because they lose employees due to these issues but they have yet to correct them.

There is a very huge sense of purpose working here. Unfortunately, it does not seem that the management cares very much about their employees. They make empty promises and even give attitude when you try to clarify and/or confirm the changes that had been promised. When I found a new job and had intended to put in my two week notice, they basically just fired me instead, which I found very unfair. You work here for the kids and the help you're giving them, not because management is going to be the best you've come across.

Touchstone has a lot of potential. Their downfall is that they take all they can from their employees (their time, their energy, their enjoyment of their job) and never put anything back into the clinic itself- so essentially all the work is for nothing. We are underpaid and under appreciated. I wanted to be able to grow with Touchstone, but unfortunately it was not possible. I hope that they will learn to appreciate their employees instead of draining them of their potential.

Working with the kids have been everything but let me tell you the amount of drama and supervisors being pushovers was very much real. Not to mention the work environment was so unclean. Literally dreaded coming to that job. The pay is not worth it at all for the amount of work you will be doing no matter the training I promise you that. This company isn't sustainable and presents many empty promises. On the short note there many things that should be reported happening there but I'm going to leave that up to someone else. I'TS A MESS.

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