maintenance technician

leasing professional

community manager

maintenance manager

property manager

Towne Properties

I've had the pleasure of working for Towne Properties for the last 10 years.  This company is professional, fun to work for and is, in my opinion, the best real estate management company to work for in the business.  They respect hard working individuals and strive to promote those who have the desire to move up.  They provide training for associates so they can perform confidently in their positions and/or to move up in the company.  The top executives in the business know associates by name/face and take the time to talk with them and ask them how they are doing both professionally and personally.  I love the district office I am currently working in and appreciate both my managers and my fellow associates (great group of people!).  The culture is here is welcoming and we encourage each other on a daily basis.  The most difficult part of the job is engaging with difficult owners, but even then, we are supportive of one another and help whenever needed.  I have excellent support all around me, which is helpful when/if needed.  I am proud to work for a company that operates with integrity and professionalism and who is always striving to be better and to provide an excellent workplace for their associates as well as top-notch places to live, work and play in Ohio, Kentucky, Indiana, Florida, and North Carolina!  I would highly recommend this company to anyone who is looking for a solid company who invests in their associates and works to help them succeed.

This is a terrible place to work.  Incompetent management!  Favoritism by management, extreme cursing and age discrimination flourishes.  Expectation of duties can not be humanly possible for each Property Manager to complete on a regular basis.  Too much work given to PRs as opposed to reorganization. Why?...Managers do not want to pay more so they can get a huge bonus.  NO training.  NO life balance. No support if you miss one day or a week of work.  Not worth taking off!  Corporate is behind the times.  Required to go through their "university" for classes you may already be familiar with (MS Word).  A waste of time!  You must buy your own office supplies for the managers (again) want a big bonus.  Jealousy from female manager.  Cliques...was not included and did not feel welcome. Unfair to property owners......EXAMPLE:  Lady had sewage coming up her kitchen sink.  Manager prohibited me from calling a plumber until the next week.  AND there had been a flood in an empty unit that caused mold of which Towne Properties was responsible to clean up.  Female manager said it could sit and rot for all she cared.  THEREFORE, VERY DISHONEST.  A LOT of problems with this company.  DON'T WORK for Towne Properties!  You'll be unhappy day one.  It was a nightmare!

The trainer position is rewarding but can be stressful.  In order for a trainer to get compensated you had to be scheduled to train or covered the office when someone was out at an apartment community. If there was no training or office coverage scheduled you do not get compensated. There is no budget for your salary.  It is optional for you to use vacation or sick time to pay for your salary.  As a trainer you are paid in mileage. You must be likable to be in this position if you are not likable no one will hire you for office coverage.  You will struggle getting hours unless they decide that this position should be salary instead of hourly.

As a leasing professional at any of their apartment communities you do have a set schedule which is awesome.

They offer continuing education classes through their company for advancement another awesome fact.

They are not required to give you an annual review or raise. 

The hardest part of the job was not getting enough hours.

The most enjoyable part of the job was meeting the new employees and training them.  Some of the people at the company was great to work with.

I've been here for over a decade and that is honestly not that long when you look at how long every employee at Towne has been around.  If you want someplace to learn and grow and stay for the long haul- you found it.

They're pretty good about listening to suggestions from the people onsite, they implement changes and upgrades and updates as technology changes and as the industry demands.  I feel like we are on par or ahead of the curve compared to other companies in our industry here in the midwest.

The only issue I have is the training.  We defeinitely have great training for people when they start here- they learn everything they need to do a great job from day one- computers, software, laws, policies.   But if you have been in the industry for more than a few years, there is not a lot of development in the training classes.  It's all basic stuff and I haven't really seen any changes or additions since I took them all.  That is my only advise to the Towne team- we need more advanced and relevant classes to advance in our career.

I just celebrated my third year with Towne Properties.  Even though it's size of being a larger company, the "higher ups" know team members by name at the property level.  Towne celebrate their employees yearly to daily.  Yearly, we have TAAD, which is a day of celebration of employees and achievements, activities, and a beautiful luncheon.  Also yearly, we have a fun family event hosted at places like Kings Island, The Cincinnati Zoo, or Coney's Island.  On the monthly level, we get cheered on for shops (and paid bonuses for perfect shops), lease ups, and pretty much anything positive.  

Beyond all of the fun events Towne does, it really is a great place to work and grow.  They also have TowneU(University).  Where they host classes for refreshers or for new hires to bring them up to speed.

Towne has a Marketing department, a Recruiting Team, full on HR Department, and a Training department as well.  It is so nice to have those additional resources as an employee.

In my experience, Towne is a good company, if you have the right management. Meaning, depending on the property location, property manager and district manager, you can be in good hands. But Lord help you if your placed where those people want nothing but robots. If you make suggestions, it won't be used unless "said" people, make it their idea. There is no room for growth, unless you share the same "robot" mindset, with those above you. If they like you, then they will create titles for you, to justify pay increases. But if you're a forward thinker, they will ride you and micromanage everything you do, to try and force you out.

As far as the benefits, their insurance plan can cost you half of your check, if you have a family. They're employee hand book is changed every other year. And as far as HR, let's just say they back those who think like them.

All in all, pray you get with the right people, don't ask questions and you can work as long as you want.

This is typical maintenance work for condos.  I came to the job knowing a lot of the basics and how to handle myself on the job and with the homeowners.  I was not prepared to learn everything I did in the next year working there.

They have training they make you go to and you get certified in osha, HVAC, and a lot of classes with hands on instruction that take your skills to the next level.  I thought I knew plenty when I came there, but after about a year of training classes and learning from guys on the job, I went from beginner level to senior level.  

At first, I was not real happy with the pay but the benefits are good so I took the job and I am really glad.  It's a good job and a good group to work with.  They got your back when it matters.  And you get all this free training while you work that makes you real valuable to them and if you ever leave you can probably come in at much higher salary.

I've been in this industry since 2002, and have worked for three management companies.  Towne is by far the best company I have been with, which is why I have stayed onboard for more than 13 years.
The company is fairly large but feels like a small, family company.  I feel valued as a person, as an individual.  I've been afforded opportunities for training that allowed me to advance my career with Towne.  I have seen the same for a lot of other employees here.  We're not numbers at Towne, we are people.
Towne is also very committed to charitable work.  Among many things, they fundraise annually for Leukemia and Lymphoma Society.  We walk in this event every year, and work together to raise funds.  We are always a top corporate fundraiser for the cause.  It feels good to be part of this.

Solid Company that expects you to work hard but will be flexible on needing personal time off. Management will not micromanage but expects you to pick up on the ways of the office and work systems after basic training. Management will be helpful, but you will need to ask if you need help. Must have a thick skin because property management is a customer service industry, and you are solving problems all day long and customers expect their issues to be taken care of now. 
Family-owned company that treats employees fairly and shows appreciation frequently. Many employees have worked their entire career at Towne with the average tenure around 15 years. You can expect a steady career with slow advancement opportunities but no chance of being laid off. Yearly raises if you perform at a reasonable level. 
Benefits are good with full 401K match after 5 years.

I've been with Towne Properties for nearly 15 years and have been in many positions.  With training and mentoring from fantastic people in Towne, I have had a career path that is diverse but also uses my skills well.  I've worked in sales, management, and several things in between.  They have a great training team that teaches you how to be the best you can be at your job.    If you want to move up, though, they don't have training for that.  You can get tuition reimbursement to take classes you find on your own that will give you the professional development you need to advance if that is what you are looking for.  The company keeps growing and growing so there are a lot of opportunities for people that are hungry enough to go for them.

Top Job Titles	Average Salary
Maintenance technician 91 salaries reported	$25.44 per hour
Leasing professional 39 salaries reported	$19.82 per hour
Community manager 29 salaries reported	$62,741 per year
Maintenance manager 19 salaries reported	$30.82 per hour
Property manager 2 salaries reported	$59,250 per year

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