barista

Tpumps

I am leaving Tpumps after working there for well over two years (both and in and out of a pandemic). 

This job is a great job for high school and college students looking for extra cash to save or spend. While management does a pretty good job overall managing all the schedules, you won't succeed, or get enough hours without proper communication and discipline. I was able to get hours at this job because I made it very clear to management when I could work and how many hours I was hoping to get throughout the week. Communication is a great skill for young workers to have, and this is a great starting place for one. Management is much more communicative and capable then some other big companies that I have worked for. 

Tpumps is a very popular boba shop, located in the middle of the city (I live in San Francisco). Hence, the job gets very hectic, with long lines and demanding customers. It's not a job for people looking for something easy. You will have to deal with some irritating individuals, both behind and in front of the bar. It's a great way to learn customer service, time management, and the patience and humility to listen to input from other people. 

I've met some great people while working at Tpumps. I now consider some of my coworkers close friends, that I thoroughly enjoy hanging out with outside of Tpumps. I'm fortunate enough to gotten along with most of the people I met, though I understand that this company has had a fair share of inter-company drama and conflict. 

Working here is very hard. The customers come here non stop. If you need a job to make extra money then it might be a place for you but you will get no more than 2 shifts per week cause over 40 people to work in one location. You will get a raise only after you work 500 hours. the average shift is 5 hours. Breaks are very short so you won't even have time to eat your food. Some leads are very friendly but some shift leads think of themself too much. Some leads are always on their phones and you won't really get help from them. One lead recently got a promotion to be a lead and that person really changed. We used to joke around and talk but now he thinks that he got power and acts like a boss there. Leads act like they work when actual managers or owners come but they come in the store very rarely. Some leads don't even care about customers.

The management is very unorganized and greatly lacks communication with its employees. If they decided to change procedures some workers won't find out about it until 2 weeks later. The company constantly hires new workers despite its current workers not having a sufficient amount of scheduled hours to support themselves. If a worker falls ill and is forced to call out one day management will give the worker an unwritten punishment by scheduling them a dismal amount of work hours for the following months. The most enjoyable part of this job is some the coworkers who can make it fun despite others being lazy and unorganized themselves.

A typical day, slow and some people are easy to get along with, others not so much. The management was awful, poor, passive aggressive and clueless people to work with. I worked many hours for Tpumps Inc. since coming to the SoCal area, but treated poorly and offered me only one day out of the week in the past 2 months. Honestly, if you want money by coming to work and leaving, thats fine. Don't waste your time if you want a higher position.

If I were to ignore the fact that they stopped scheduling me after about a month with no discernible reason or way to contact them, I still wouldn’t work here. The conditions are horrible, everything is dirty, and you are overworked to the bone. There are rarely customers during most of the day and from about 5:30pm to nine is when they are overrun with customers. Nobody really communicates unless it’s with a coworker they are already friends with. 

The only benefit from working here is probably the free drinks, if you even like it. You do not get a 30 minute lunch break you get 2 10 minute breaks instead for working more than 6 hours, which is illegal. The work is super easy but not worth it if you only have 10 minutes to eat your food. Coworkers gossip all day and don't even care about the customers.  Management is very selfish and will send you home even if it means leaving other employee short staffed.

Tpumps is an exceptional part-time job. A typical day at work would be fast-paced and at times, physically demanding. This taught me patience and helped me realize the importance of adapting in different situations. Co-workers are also very friendly and mangament is very flexible on work hours which, personally is the most attractive part of the job.

This place was fun and very chill. They were definitely flexible with the schedules since they were a lot of people working there during my time there. I decided to quit because I wanted to get a closer job near my college. But, overall this job was one of the easiest job I've ever had as a college student, it's really fun making the drinks and talking to the customers as well. 

I love working for this company. It’s a small company and everyone knows each other. It’s a fun and fairly easy job and the wages are very worth it. The only con I can think of is that the hours are inconsistent, especially in the winter. You do get tips every couple weeks but it’s really just enough to buy dinner.

A typical day at work consists of multitasking in terms of making drinks as well as providing exceptional customer service. It was a great experience.

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