inside sales representative

software engineer

sales representative

project manager

management consultant

Trace3

I’ve been with Trace3 for half a decade. Currently I’m the Director of Solutions Delivery, which is part of a sales team focused on an industry vertical. I’m responsible for professional services, consulting, sales, and delivery. Anything that’s services or consulting based, I sell it, scope it, and have a team that manages delivery.

Trace3 is really liberating: Our founder has a “choose your own adventure” approach that lets you follow new ideas and career goals, and I’ve been able to transition to new roles when I’ve felt ready to grow or change. The company is always innovating, for clients and internally, which keeps us nimble. Since I’m in sales, the constant changes in the marketplace and in technologies impacts me directly—we’re obviously not doing the same thing for long for any one client, and we’re exposed to so many different emerging/disruptive techs that I’m able to give my team the tools to get repeat business with our clients, close deals, drive revenue, etc. I’m successful if I can help my team expand existing engagements and grow portfolios—and because I’ve got access to engineers who actually want to drive value and to developing tech that meets client needs, I can make the recommendations that lead to repeat business or additional lines of business.

80% plus of my focus, time, and energy is spent on clients, and as much as possible I’m at client sites. I’m in the field all the time. There is a trust and independence factor here that I love—no one has ever asked me if I leave at 12:30 where I’m going. Trace3 recognizes that you’re a professional and they’ll let you run your team and your business. My team serviced a big client that was sucking up our resources in ways that just weren’t valuable to the company, and the client just didn’t value my team—so at an off-site we took a step back and asked if we really wanted to continue with this client in this unhealthy relationship that was exhausting our team and our resources. We made a decision as a team to pivot away from that and to double-down in the accounts that we had good relationships with and mutual respect—which was very tough to do, but Trace3 backed our decisions, and fortunately it has paid off. 

It’s a stressful work environment, even on the best days. Multitasking on compressed cycles is the norm. We have to adapt quickly to the priorities of our customers, budget adjustments, the rapid changes in our industry—on any given day, my team has to adapt to all those changes while covering accounts and meetings while bringing the right resources to bear. It’s a work-hard, play-hard environment, but it’s not for everyone.

Tech innovation and industry changes are rapid and fast, but what I would like to see is more internal stability. The company culture is very impatient with things like organizational changes, new practices, and new ways of dealing with things, but they need to allow more time to see if things stick. We’ll just be settling into a new groove with an internal shakeup, and then they change things again. I’m not afraid of change, but change on this level and timeframe is distracting.

If you’re looking for a career with a lot of autonomy and if you can be quick on your feet, Trace3 is a great place to be. Just be ready to always be on the move!

Trace3 is a high-energy consulting firm with extremely talented architects and strong enterprise customer relationships. You will work with sharp people, solve complex cloud and DevOps challenges, and gain exposure to large-scale environments quickly.

The company rewards initiative and self-direction. If you are comfortable operating in ambiguity and building structure where none exists, you can grow rapidly. The presales engine is strong and sales momentum drives a lot of opportunity.

Where it can be challenging is in delivery consistency. Processes, ownership boundaries, and repeatability can vary by team and leader. This sometimes leads to late-stage pressure, reactive execution, and blurred lines between presales and delivery responsibilities. Success often depends on individual leaders rather than standardized operating models.

Overall, Trace3 is a great place for motivated, independent operators who thrive in fast-moving consulting environments. Those who prefer clearly defined processes and predictable structure may find it more demanding.

Trace3 has really taken a step back in recent years. It used to be a dynamic, fun, smaller organization where everyone really cared for each other and helped each other out. With the rapid growth the last few years, Management has lost site of the strategic goals and has focused instead on packaging the company up to sell it. A new COO was hired last year who was very vocal about how much money he would make (via stock options) if the company was sold, yet the vast majority of long tenured employees had never been given any opportunity to buy stock and participate in a potential sale. Management overall lacks in providing consistent focus/goals, and we frequently switched directions based on random events or ideas. Large layoffs of key employees due to Covid have also really hurt the structure and integrity of the organization. Just not a well run or focused company right now.

The company loves to push partying as much as possible. If you are drunk chances are you won't be aware of the toxic environment and low pay you are subjected to. Most people there know someone. Guess how they got the job? Drinking is heavily encouraged by all, especially the warehouse which was more akin to a bar. Yeah, that's not unsafe handling large machines while chugging down jack like water. My manager was one of the favorites and pretty much allowed free reign over her department. That resulted in 1 on 1's being eliminated along with any team building aside from the other people in her department that were her favorites and got free lunch on a regular basis along with extended lunches that routinely went 2 hours. They also don't believe in raises or cost of living, so whatever you walk in with be prepared to be happy with that amount for awhile. I was forced out during my 2 week notice because my manager hated me so much and prevented me from saying good bye to the coworkers I had grown close to in my time there, but I was so happy to leave it was worth it.

What is the best part of working at the company?
The people and the supportive culture. Even though the company is largely remote, teams collaborate well, share knowledge, and genuinely help each other succeed

What is the most stressful part about working at the company?
Like many remote-first environments, coordinating across different locations and schedules can sometimes take extra planning and communication.

What is the work environment and culture like at the company?
The culture is collaborative and supportive. Even with many employees working remotely, there is a strong sense of teamwork and a shared commitment to helping each other succeed.

What is a typical day like for you at the company?
Creating a space where our employees, partners and clients feel welcomed and can use our shared space without any issues.

Trace3 provides a flexible work environment that has all the tools you need to succeed. They truly work to enable their employees to accomplish all of their goals and look to grow and advance their employees. After a year as an SDR I was moved to Account Management and that same year so were 3 other SDRs. Trace3 is a great place to get a start in the IT industry and grow your career. If you work hard and have the drive you can do very well here. 
Learning the IT industry is a bit overwhelming at first and the job is very stressful. You will have the support needed from your team and leadership, but like any other sales job, there are a lot of ups and downs and the stress is definitely there.

Heads up, you will be promised quite a bit at first. Best to ignore almost all of it. It was my experience as well as multiple coworkers, we are all told the same thing. Take the job and pay they offer at face value, any promise or "if you do this and that for us, we will pay you whatever" you can ignore. I did not hate the job. But, this company has been growing fast in the past few years and its been easy to see. Growing faster than they can handle at this rate. Just weird and random who they call upon to do jobs. Company as a whole is biting off more than they can chew right now. So, if you join in in 2021 or after, be ready to do 3 jobs at once in fields you know nothing about. 

There’s multiple siloed team members that operate like their own company within the company. If you’re really good at selling technology (pre-sales) and finding a solution for the customer, this is the place for you. If you’re an engineer like myself (post-sales) you’ll have the opportunity to be hands on to many technologies out there and travel.

The corporate office has free drinks/snacks for employees and from time to time there will be vendors coming in with some free swag or free lunch. There’s also a keg in the kitchen if you’re a beer drinker. 

I have really enjoyed working at Trace3. The team here has allowed me to achieve not only my professional goals, but also has supported me through my personal ones as well. It's encouraging and exciting to see the growth the company has had and leadership has been very transparent about our direction moving forward. This has been a great environment to continue developing my career!

Don't hire seasoned,  experienced, skilled people through an agency and make them go through 9 interviews, background check, drug screening only to train them for a week and a half with a rude, inexperienced, unorganized, "trainer" only to then make them look bad by firing them after only 2 weeks just because your "trainer" is new, rude,unorganized and doesn't like them. Have some integrity and give someone a chance to prove themselves.

Top Job Titles	Average Salary
Inside sales representative 1 salary reported	$68,000 per year
Software engineer 4 salaries reported	$116,500 per year
Sales representative 3 salaries reported	$46,000 per year
Project manager 3 salaries reported	$114,667 per year
Management consultant 3 salaries reported	$123,333 per year

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