first officer

aircraft mechanic

pilot

concierge

customer service representative

Tradewind Aviation

I had an extremely challenging experience working in scheduling at this airline. The pervasive issues included lack of respect, poor leadership, communication breakdowns, inconsistent treatment of employees (varying rules depending on the manager’s mood), and unfair mandates and rules that seemed to change weekly. For the first five months, I had no set schedule, making it difficult to plan my life. When I finally received a schedule, it was on a day I had previously stated I was unavailable, which was extremely upsetting. Weekends were mandated after hire, and working nights were required, but this was not communicated upon hire. The director is in office for only a couple days a month which seemed like a joke. I almost left once but was assured that changes to the office environment were coming; they never did.

I left my previous job for this one, but I quickly learned how unprofessional the environment was. There is a significant lack of leadership, with many issues being overlooked and managers not taking responsibility for their own mistakes, creating a dictatorial atmosphere. The training is a joke, with managers constantly in 24/7 meetings and most employees unwilling to help. As an airline, you need a training curriculum to set employees up for success. Often speaking to unhappy customers who could never reach managers until they were extremely frustrated. When I brought this matter to other leaders, they never seemed to care.

While I believe the company has great potential, one particular team is in dire need of help. I went to HR with my concerns, but the process was unhelpful and did not remain confidential. The inconsistent and confusing handling at TradeWind had a significant impact on my well-being. I was never allowed an unpaid day off if there was sick or vacation time banked it was taken ; I HAD to use my vacation or sick time for EVERY day off. I did call out before making the decision to leave because HR was of no help or guidance on how to proceed and not leave. The HR manager told me I could request the PTO I had available, which I did, but my manager denied these requests repeatedly. So what was different that last time that they denied MY PTO and sick time? I was never allowed to NOT use it before.

It’s really unfortunate that they are blind to who they have in charge. I sincerely hope that the concerns I raised are addressed for the sake of future employees. There is definitely some kind of block between the leadership higher up/owners and the managers.

It’s crazy seeing the reviews if training is so crucial. The owners really need to pay more attention to scheduling. The frequent turnover of employees should raise flags.

I was really excited in the beginning, once hired for the scheduling coordinator position. I knew on day 1 it wasn’t going to work out from how the so called training was conducted. On more than one occasion I was left in the training room with another girl in training for the same position for hours while our manager attended meetings.  Most of the employees are unwilling to help with the training process and seem tired and over worked and underpaid. The manager simply doesn’t want to train and I brought this matter to other people in leadership to address however they didn’t seem to care.  This could have been a real solid company to work for. It’s unfortunate, They are blind to who they have in charge. 

What is the best part of working at the company?
Leadership from General Manager 
Benefits 

What is the most stressful part about working at the company?
The Operation Daily Schedule, is in constantly change. 


What is the work environment and culture like at the company?
It’s challenging and exciting.

What is a typical day like for you at the company?
You need to have an excellent time management. Be aware of the flight status all the time, make sure you have the fuel supplier at place when the plane arrives. Keep good communication with Flight Operations all the time.

I applied for the scheduling coordinator position. There isn’t any formal training set in place. The supervisor said she doesn’t want to train anymore people. My 2 weeks I just sat there and did nothing. This is why they go through so many people. The job also is a lot of work for such a low pay scale. In my opinion, they are growing to fast and they don’t know how to keep up with it. They will loose a lot of good employees that could actually be great for the position. They need to put better people in charge and pay these folks a lot better. 

The work life at Tradewind Aviation is very rush and there's always some job that needs to get done. At Tradewind you always have to be very active and it's important to have a great sense of initiative since there's not going to be a supervisor behind you every minute. The job is very dynamic and provides you the opportunity to learn a diverse amount of things that could be useful for different types of jobs in the future.

Each day there is a productive work day where there's always something to do.  You can learn a lot from Tradewind and experience things some people never get to.  Management leaves something to be desired.  While the most enjoyable aspects are the work, the hardest thing to tackle is satisfying expectations.

It’s an alright company. Just a constant flow of new people monthly. The owner is cool but oblivious to how things operate on the inside. Over work you and make you fly overweight planes. Major safety issues that never get fixed. The Cheif pilot is the only one with a brain there. Dispatch works hard but their manager is clueless. Go to netjets, you’ll be happier there.

Way too young, uneducated staff. Rude, feels like a mean girls movie. No one gives you proper training and an employee does everything and nothing at the same time. No respect towards coworkers, management is always looking for someone to blame but themselves for their incompetence 

the culture is more favorable to younger employees. it is a fast-paced environment 
so travel may be required depending on what department you are in. 
many people are required to be on call and work holidays and weekends.  

It is a growing company. The work is very active and you must be quick on your feet. You must be willing to go the extra mile and are well compensated for such.

Top Job Titles	Average Salary
First officer 1 salary reported	$450 per day
Aircraft mechanic 2 salaries reported	$38.25 per hour
Pilot 3 salaries reported	$56,667 per year
Concierge 3 salaries reported	$20.00 per hour
Customer service representative 1 salary reported	$16.50 per hour

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