truck driver

retail sales associate

qualified intellectual disabilities professional

private first class

operations associate

Tradewinds Island Resorts

i only transferred to the accounting dept about 4 months ago but from what i have observed they are a well oiled group of people who have been more than glad to help me and teach me different aspects of the job.
Before transferring to the accounting dept i was the head concierge at the TradeWinds for 7 seasons so i am going to write this review based on that time.
The concierge desk at the TradeWinds is very, very, busy all year around.  People ask questions like....are there sharks out there in the gulf ? Your reply is yes. Then they ask if they drive  a little bit further south will the sharks still be there.  You always have to answer questions with total confidence and composure no matter what the question. Now that is at one end of the spectrum and at the other end is.... My passport has been stolen and i am suppose to leave in 2 days.  I ran across this twice in 7 years and you MUST help them.  They are scared, confused, and have no idea what to do and they are in a different country and speak a limited amount of English. Both times i was able to take charge, figure out what is needed to be done how to move forward to help them get back home.  I am very proud to say both families got home safe and sound.  A typical day behind the concierge ranges from the sharks to passports and you ALWAYS have to have your game face on ( a big smile) and be willing to go that extra mile.
Things that i have learned...well i know about all the different restaurants and museums and theme parks ect. but the thing that i feel that i truly conquered was multi-tasking. In my opinion there should have always been 2 people behind the desk from opening to closing and thinking that the manager should suffice as the second person is not truly the answer. That manager is not only responsible for the concierge desk but for the Bellstand, Valet, and Doorman and is needed sometimes by all 4 at the same time.  When the resort has 400 in and 400 out, well he is sometimes spread very thin and can only do what he can do. So being a concierge you must develop a very strong and efficient multi-tasking ability to help more than one person at a time and making it look easy and NOT making the guest feel rushed or unimportant. This is a learned skill which i consider to be very valuable. 
Now as for the management. I have had really great Managers but,  I always said that the upper management should spend at least a week behind the concierge desk and if they did then i believe that they would,and could make some changes that not only benefit the concierge but also the resort and the guest. Unless you spend time behind that desk then you cannot have a  realistic idea how truly hard the job is and what all is entailed in doing the job properly.  The concierge receives all good reports about the resort and they hear the negative reports about the resort. i feel that management should truly sit down with them and listen to what they have to say and what ideas they might have on how to make things better. i feel by doing this management would be able to effectively come up with a plan to resolve the few issues that are a continuing concern.
I guess the hardest part of my job was standing for 8 to 9 hours on my feet,
The most enjoyable part of this job was meeting new people everyday and welcoming back the guest that come every year.  When you can make that connection with a guest from their first time at the resort and you learn their name and speak to them ever time you see them, well this makes them feel like family and this makes this huge resort seem like a mom and pop motel where everyone knows your name. These guest almost always will come back and when they do return they almost always come straight up to you first thing to say hello. i always enjoyed seeing all of our returning guest, and once again trying to make the TradeWinds seem like this wonderful little Mom and Pop motel.

They will use you for all you're worth and then, no matter how they've benefited from you being amazing at your job, will find any excuse to ruin your life (even if they have to make one up).

They make up the criteria for evaluating your performance on the fly; sometimes even creating criteria that directly contradict instructions received in mandatory sales training classes. Employees are forced to choose between: adhere to these arbitrary, contradictory criteria regardless of how they affect customers' experience or the employee's earning potential or not adhere to them and receive low call scores and negative performance evaluations.

Management cannot be bothered to create reasonable call scoring and incentive systems or assist with difficult/abusive customers. In fact, they put the newest person on the team (me) in charge of creating a system for the employees to score/evaluate our own calls (effectively doing management's job for them); then took credit for the design, synthesis, implementation and benefits of that system.

If you ask a question they can't answer or share an opinion/fact they don't like, suddenly you have a "poor attitude" and get fired.

This property got hit hard during Covid as any other hotel in the business. However,  they are stuck in old ways and how things used to be. Instead of attempting to change or improve operations based on the new hospitality environment, they just keep blaming low staffing and preaching about “old Tradewinds”. Other properties are adapting, meanwhile this property will stick to their old outdated systems and processes that continues to fail with lower staffing levels and drive staff out. They pay so unbelievably low compared to their competitors. Management has been there for years and will not adapt to new times and new demands and will laugh or mock at new ideas. 

They also brush EVERYTHING under the rug, including HR. Lots of harassment issues and nothing done about it. Management talks poorly of staff as soon as they leave the room - incredibly toxic environment. They think because they are “Tradewinds” people should be so lucky to work there… when in reality rooms are beyond outdated and overpriced while staff is severely underpaid. It’s a shame because maybe the “old Tradewinds” really was a great place to work but I highly recommend avoiding this property until they really make some major changes. I was able to leave and find a much better working environment lots of other great opportunities in the area. 

TradeWinds Island Resorts has been through ups and downs since I have been working there.

Workplace culture is growing rapidly.  Our staff that is here and has been here is extremely passionate and loves their jobs.  

Appreciation is sometimes a miss.  That is most likely the hardest part of the job - not being appreciated by your direct manager.  Second hardest part is that management pay is below par.  People stay here because they love what they do, not because of compensation.

Benefits are okay, but expensive.  Healthcare is outrageous for just a "good insurance".  401k and employee savings opportunities are available that are good compared to healthcare.

The company was currently bought out by a large corporate company.  Some of the previous management left before purchase and weeks afterwards.  There is unrest in the management due to this purchase, but I do see positivity coming with the new ownership.  Hoping for a better, growing future at the company.

"Bodyworks" at Tradewinds is anything but luxurious. I worked as a therapist there for almost one year. Right from the get go there were problems with management, cleanliness of the spa room and utensils and an issue with mold. I proceeded to get the room in an orderly manner as best I could. I continued to accumulate a laundry list of things that were not correct and that needed to be fixed. Some got taken care of and some didn't. The spa manager is also in charge of two or three other shops on the property so he has no time to designate to the spa in order for it to run efficiently. In addition, the equipment is outdated, old and probably unsanitary. I mentioned on several occasions that it needed to be replaced. Now I won't say that there weren't good parts to this job because there definitely were. I loved my co-workers and the clientele at the resort. Unfortunately Tradewinds doesn't want to spend any extra money to keep this part of the resort up to par.

Tradewinds try’s to fool and lure you in with catchy slogans and fake commercials but in reality you will waste your time working for this resort. Most of the high ranking management team are friends and only promote other friends. The rest of the some what good managers walk on egg shells around the other egotistical higher ups in order to keep their job. The H.R. department knows about the awful behavior of the management team but instead of punishing the managers they get rid of the employees that complain. They overwork the full time employees that have been there for years and lure in new fresh blood with a joke of hourly wage and false promises in order to get through the gut wrenching busy season. They rinse and repeat this year after year. Toxic day to day working environment.

My immediate boss was amazing. When I gave him my all he would bend over backwards for me. He tried so hard to make his employees happy. I learned so much from him and it was an absolute pleasure working with him. The company it's self in many ways trys to show their gratitude to employees. Different classes, seminars, certified classes that they paid for. Even during the holidays they were good to us. This was probably one of the best places I worked at. You just need to be willing to work hard.

Being a beach attendant is overall very enjoyable. You get tips, you get to talk to a bunch of really nice people, and the work is pretty easy. I loved my beach managers and coworkers.

The only downside was how they dealt with Covid-19. I was a brand new worker, so it kind of makes sense, but the overall management of Tradewinds did not give out much information about what was going on. I was furloughed, and I just assumed that I was fired. I never got any notification to come back to work or that I was officially fired. 

Other than that, the workplace was nice, all the workers were so friendly, and it was a great working environment. 

Top Job Titles	Average Salary
Truck driver 8 salaries reported	$1,400 per week
Retail sales associate 1 salary reported	$18.00 per hour
Qualified intellectual disabilities professional 1 salary reported	$51,500 per year
Private first class 1 salary reported	$25.00 per hour
Operations associate 1 salary reported	$20.00 per hour

Working at Tradewinds Island Resorts: Company Overview and Reviews

Tradewinds Island Resorts

Tradewinds Island Resorts Ratings

Popular jobs at Tradewinds Island Resorts

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected