diesel technician

automotive technician

parts driver

service advisor

diesel mechanic

Transwest Inc

from day one I was promised to be trained in welding and whatever I didn't know which never happened. we had to bring the trailers in that we were to work on and we needed the hostler truck to do it and most of the time the sales team would be using it so we had to wait, or one of the other mechanics were using it and didn't know how to back up and there was no training for them so we waited on an average day I lost 2 to 3 hrs of work time waiting and being paid flat rate you lost money or you worked a longer day to make up the time . Another problem is finding trailers you were to work on .the salespeople would move them around so you were always searching so that added to the not getting paid time because flat rate DOES not include moving trailers in or out of the shop ..the shop foreman at the time , had his favorites that he was always busy helping ( or too busy smoking cigarettes outside  ) so no time to train anyone (except his favorites) .the shop was way beyond the noise limit allowed when air hammers were in use, so I used my ear buds to listen to music ( which cut down on the noise and allowed me to still hear what's going on around me ) and a new rule was inforced that no ear buds could be used while working BUT I could use a safety pair of ear protection which worked so well for me i couldnt hear a thing which I belive was a safety hazard in its self, the shop exchaust system didnt work for a long time so you smelled trucks running and lots of welding fumes ..sometimes so bad I had to go outside for fresh air which was  another loss of money. equipment that could have been purchased to help us do our job safer and more efficient was not purchased ( I was told because of budget ).. and a huge lack of communication it seemed like between everyone...and most times  waiting for parts from the sister shop across the parking lot would be a loss of time for the mechanics...flat rate at this place was a joke ..no i would not recommend this job to anyone unless they were living under a bridge and starving and even then I would say get out your first paycheck ....and find a good place of employment..i guess there just is not  enough space on here to finish my review .RED FLAG, this place is always hiring not because of its growing. It's BECAUSE after you have been there a few days you realized how bad you screwed up by accepting the job.. for me, # 1 asked to report at 7 am no one to help me till 8 am #2 shop foreman smiled and said he would help me and train in all I needed.weird smile smelled like a cig. smoke #3 put your toolbox here ill get you something to work on.# 4 where are the bathrooms? #5 no orientation? 
they just put you on the floor and watch you walk around asking questions to find out what you're supposed to do. and then wonder why you are not more productive.

This company does some really cool things. I mean really cool! Between all the different wings of the company, they build and sell some of the coolest vehicles you could imagine. If you like transportation, this place will blow your mind.

However, you’ll find pretty quickly that all the levers of power are held by one family and they’re not very collaborative. Any company culture that could be developed from the very exciting things they do goes by the wayside and every big project that gets dropped on your desk could just as quickly be spiked 3/4 of the way through it. So it feels like a constant back and forth and moving nowhere in the meantime. 

There is no real direction or expressed values or any recognizable initiatives to improve. The only real internal communication is an 8 page newsletter that mostly just has announcements of new hires that you will likely never meet and short pieces about engagement announcements, childbirths, etc but nothing to really say where the company is headed and how they’ll get there and most importantly how you can do your part to help.

There is no team building, there are no morale boosting events, there are no quarterly goals to hit and pursue milestones that would presumably lead to raises and promotions. These things seem to be given by preference rather than merit so it becomes a sea of “yesses” and there isn’t much speaking truth to power here.

Now it’s not all doom and gloom, there are some great people there and hard work will be recognized if you’re the type of person to really put yourself out there and make it happen. 

In my opinion, though, the nepotism in this company will only allow you to go so far until you hit your brick wall and have to make a move outside the company. 

It’s a good place to learn some new things and make some connections but not somewhere I would recommend planning your whole career around…. Yet. This place has a lot of potential and by adopting just a few changes to their overall structure and attitude towards their employees, this place would be really solid.

When I was hired, I was told I had a Salary plus commission job, in fact that is how they advertise it. Do not be fooled, this is a 100% commission job. You will work endless hours attempting to obtain there ridiculous goal of sales. Claims of endless leads were a mirage. I worked  endlessly prospecting showing 30% growth in new business month after month and received no commission. In fact when I questioned it due to them advertising base plus commission, they explained to me that I owe them money because it is actually 100% commission structure. The Parts Managers have no actual power and management above them cares very little for there employees unless you are hitting the goal. Getting activity on account maintenance takes weeks, follow through on pricing takes a minimum of 3-5 days because one man requires everything goes through him. If your customers need something immediately, your screwed. I have seen price requests go months without being approved. I was promised customer leads galore. There was nothing but old lists from "customers" that had done little to no business with Transwest, and the ones that did had nothing good to say. I was questioned about stops made due to GPS. Assumptions were made because they couldn't electronically track your stuff. I guess 30% growth isn't a good way to track a sales person. If I were you, I would not get involved in this mess.

A typical day at work for me involved pulling team stock orders , working on inventory shelves ( prior to inventory ) checking the customer orders on my shelf , and comparing them with the invoices(checking quantities, part numbers , payment methods and addresses )  I would load my truck , strap/ tie down my load , then go to pick up parts at other branches . Once I was fully loaded , I would  set up my delivery route , refuel , and hit the highway . I really liked my customers , and knew all of them by name . I would unload the parts , and have the customers sign the invoices , sometimes requiring collecting cash/ a check for C.O.D.s . My route was the south run , which included Denver , Englewood ,Littleton , Sedalia , Castle Rock , Centennial , Aurora and Parker .
    On my return trip to the shop , I would call dispatch and ask if he had any pickups , on the way back . I would return to the shop ,unload any pick ups / cores / or returns , reload my truck , and make another delivery / pick up run. I was required to do warehouse clean-up , put parts away , and pre-inventory work when I returned at night.
    My first year and a half with the company , I worked at the Trailer Store ,pulling orders , shipping / receiving / and loading parts , and general warehouse clean-up . I am forklift certified .

Too many chiefs and not enough indians is the BEST way to describe this company. They are unfair in their judgement and if something is done wrong there is not a meeting, you are simply written up and sent on your way. When approaching HR with a problem the problem ends up being you. When you attempt to reason with them, they only listen to other employees and base their opinion off of that, although policies are not enforced for everyone, only the employees that are not in the manager's clique. This job has been frustrating and no where near enjoyable most days. In many ways, job security is the last thing on anyone's mind as one day the boss is a boss and the next day he is your friend. This company is not only micro-managed, but POORLY managed. The only good thing about this job is the location. The customers are friendly and respect the high volume of customers dealt with (many of the customers being unhappy and fed up with the high cost and horrible repairs). This job was exactly the opposite of how I imagined. The same goes for other employees. I would NOT recommend this job to anyone looking to work in a fair workplace.

I have worked at Transwest just over 6 months and I enjoy my job more every day. On day one I was welcomed, things were organized and ready for me to start working. I feel trusted to do my job without being micro-managed and I am regularly made to feel appreciated. I feel that my input and feedback is valued by my immediate team as well as the management. I feel challenged but not overworked and my personal time and wellbeing is respected.  Although my position and most in the company, are 100% in person, I feel that there is a reasonable amount of flexibility whenever necessary.  I have gotten to know not only my own department but also employees of many other departments and I have never been met with anything other than genuine respect and geniality.  I have learned so much about our business, our customers, what makes Transwest the best at what they do, and have been given opportunities to become more knowledgeable about all of these things with the understanding that in turn, that will make me a better employee. The pay is fair, the benefits are great, and the flexible and supportive atmosphere have made me very happy that I took this role at Transwest. I hope for many more years or growth and productivity as a part of this team! 

I've been working at Transwest for a little over one year and in that time, I've been encouraged to learn new things, step into areas of personal interest, and lean into my natural strengths. Processes were clearly laid out for me when I started so I got up to speed quickly. And any areas for improvement or process changes I felt would help my team and the organization since then have been encouraged, supported, and many have been implemented. I've been excited to see the growth and development we've had as a company in just one year. Each day that I come into work, I know that I'm going to interact with people who care about me as a person and not just for what I can do for them. I've developed friendships and mentorships with people across departments and locations. I couldn't think of a better place to grow in my career. 

Review:
After 30 years in the industry, I’ve worked for many companies, and my experience at Transwest was one of the more difficult ones. The company operates with a traditional, top-down leadership style where employees are expected to follow directives without much room for feedback or collaboration. Policies and expectations can change without notice, and job security felt uncertain at times.

Career advancement opportunities appeared limited, with promotions often favoring those in established circles. In my experience, leadership roles were not frequently extended to women. Decision-making processes were sometimes influenced by internal dynamics rather than performance.

If you are looking for a structured work environment with a clear chain of command, this might be a good fit. However, those who value professional growth, transparency, and collaborative leadership may find it challenging.


This is from another employee. I agree with the previous post. If you like to work for a company that has no communication and is micromanaged from the top, then this is the right place to work. The only good thing about this company is your co-workers, almost all of them are good to work with and help out when possible. It seems to me, management runs every shop like it is their first shop (Fountain). One shop, Denver, carries all the parts and for some reason won’t let other shops, Fountain,  carry the same parts which takes business away. No tools until you need them; unless it is for certain engines that you hardly see anymore then they don’t get the tools at all CAT. Even if the engines will be out on the road for the next 10 to 15 years. The health benefits cost the employee too much and you can get insurance elsewhere cheaper.  I have a suspicion that the difference in cost is to pay for upper managements benefits. If you need a letter of credible coverage, you have to ask HR not the insurance company. Does that sound right? It didn’t to me!

As part of the marketing team I soon realized that Transwest is so much bigger than I realized. We are involved in every segment of the transportation industry including parts, service and sales for heavy duty commercial trucks, light duty, RV's, trailers, and personal vehicles. One of the coolest things about working at Transwest is seeing our name and brand on all of the heavy duty trucks driving down the highway, or passing our dealerships and being able to tell people where I work. I enjoy coming to work because I have the ability to work directly with the upper management team and learn about the various business operations we are involved in. Our department handles the marketing for over 20 locations which keeps us busy, but our team gets along really well and knows how to have fun in and outside of work.

Top Job Titles	Average Salary
Diesel technician 100 salaries reported	$39.52 per hour
Automotive technician 35 salaries reported	$37.91 per hour
Parts driver 39 salaries reported	$19.95 per hour
Service advisor 37 salaries reported	$26.66 per hour
Diesel mechanic 5 salaries reported	$36.50 per hour

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