property manager

order picker

accountant

commercial real estate agent

staff accountant

Transwestern

The company overall is full of very friendly people but when it comes to taking care of tenants they are sometimes too “by the book” and will persecute you for going out if your way to go above and beyond to satisfy the occasional tenant(s) that need assistance over the smallest things.  Things were great at first; the hiring people talk the company up so much and then when you get onboard, you feel like you’re on an island by yourself with very little amount of resources and support to help you succeed when you fail at something.  There is no internal training programs for Engineers so most of the engineers are glorified day porters and if you become a lead engineer or higher, you most likely won’t have the opportunity to fulfill your job role and manage your crew/staff directly.  There is a good amount micromanaging and politics that go unchecked.  They need to focus on hiring more people that have prior experience or that have a strong willingness to learn and internal training programs for their Engineers.  Your experience, success and happiness will be directly determined by the property and property manager you are assigned to.  Overall great company and the top leaders are wonderful people and outstanding leaders.  The company is headed in the right direction but needs to work to offer more affordable benefits for their employees.

Each day began with opening the phones at the reception desk which was my primary station. Greeting the clients, tending to the guests and registering visitors. This was procedure was interwoven into any and all tasks. As for the facilities portion, ensuring vendors meet insurance requirements, tracking tenant parking and payments, completing quarterly signage updates, monthly angus updates, weekly floor plan updates, conference room set ups, service request and completion orders and any other task that may arise in the course of a day. Organization was KEY!!!! What I learned was facilities management, It was my first time in the field.

I only worked with a direct staff of 3 including my manager. My manager was not much of a people person so that was quite the obstacle but we prevailed and the client was happy. As for my two coworkers our working relationship was amazing. We supported one another and communicated daily with little to no discrepancies. 

The hardest part of the job was the realization that advancement would never truly occur since our roles were specifically designed and the staff not interchangeable between clients.The most enjoyed part were the client themselves. Working for Wrigley came with many perks, yes the gum and candy, and the people were great. I miss them often!

I’m writing to share my experience in hopes that it helps improve communication and transparency for future hires.
For six months, I was reassured that I would be brought on permanently after starting as a temp. During that time, I proactively checked in with management multiple times to confirm my status and timeline. Each time, I was led to believe that my transition to a permanent role was moving forward.
In addition to my regular responsibilities, I made a strong effort to contribute meaningfully to the team. I helped get the office caught up on invoices and worked to bring service agreements up to date. I consistently put in the work to support operations and ensure things were running smoothly.
Unfortunately, the company later backtracked on those assurances and decided not to proceed with my position. Despite the effort and contributions I made, I did not feel that my work was fully valued.
I would strongly encourage clearer expectations and more transparent updates for temporary employees regarding their potential for permanent placement. It’s important that individuals in similar situations are given accurate information so they can make informed decisions about their future

I worked in commercial property management and had the opportunity to support building operations, tenant relations, vendor management, and administrative functions. A typical day involved responding to tenant requests, coordinating vendors, processing invoices, assisting with budgeting, and supporting property operations. I learned a great deal about commercial real estate management, customer service, lease administration, and problem-solving.

Management was supportive and encouraged professional growth. The workplace culture was collaborative, professional, and team-oriented. The hardest part of the job was balancing multiple priorities and urgent requests while maintaining a high level of service for tenants. The most enjoyable part was building relationships with tenants, working with a talented team, and seeing the direct impact of our efforts on the property’s success. Overall, Transwestern provided valuable experience, opportunities to learn, and a positive work environment.

A typical workday was a ton of coordinating. Coordinating with tenants, vendors, AP work, COI management and with my GM and property engineers. 
I have learned what a toxic work environment is and to not overstay thinking it will get better. 
The management of the Phoenix office is immature, not business savvy and they reward bad behavior, work ethic. It seems it's that "moneyed look" management desires, not staff rocking the game and bringing in the business, which equals money.
The workplace culture started bad, but the Sr. VP of Asset services thought she was hiding it. I did not realize she played a role in it until later.
I loved working at an asset location, with the tenants and that my day had many variances, most days.
The hardest part of my job was the office politics and no support from "our leader," who would not let her managers lead. Why would an engineer and other team members report to a Sr. VP? ALL BAD.

What is the best part of working at the company?
People were knowledgeable and nice.

What is the most stressful part about working at the company?
Building a working relationship with my supervisor. 

What is the work environment and culture like at the company?
The office was well designed and polished. Personal workstations with nice partitions. Private offices for senior management. Open floor. Work environment was friendly, organized, and overall welcoming. The culture allowed for team building, special event lunches, and a true work-life balance. Direct daily working environment depends on who you report to, their work style, and demands. 

What is a typical day like for you at the company?
Spent the mornings processing invoices, reviewing rent payments, posting charges. Day also included work orders,  tenant maintenance concerns, rent reporting, monthly reporting, and project tracking.

A typical day- too much work, not enough help or supplies.
What I've learned- The meaning of micromanagement.
Management- Quick to point out your faults and never recognizing your accomplishments for a job well done. Management sets you up to fail instead of working with you to get the job done quick and in a timely manner.
Co-workers- Primarily good people to work with, when they stick around. There is a high turnover rate because of management.
Hardest part of the job- having to prove that you've been working hard all day, when management questions your work ethic. Even though the "work order system" shows that you've been working and tenants aren't complaining.
Most enjoyable part of the job- my good working relationship with the tenants and going home for the day!

Transwestern once was overlooked as a true competitor in service delivery by the largest institutional real estate clients.  When the debt free company emerged from the Great Recession while retaining all of its team members, it made a conscious and timely decision to aggressively expand its account holdings, brand recognition, and positive reputation throughout the leasing, investment sales, development, property management, and research sectors.

Transwestern is a great company that expects a lot from its employees while giving a lot back to them.  Senior leadership is available and approachable.  Teamwork drives every project.  Depth of experience and professionalism mean that someone within the organization can assist with any issue.

I enjoyed my time at Transwestern very much and recommend it to anyone considering joining the team.

The company preaches constantly about the work life balance however the only people within the company that actually have a work life balance are the high up management.  The rest of the staff pull all the weight with no respect from upper management.  You only get promotions if you kiss the right persons a** or fit the stereo type appearance. It is very rare for promotions to happen based on work ethic/merit. It is one of the highest paying companies for 3rd party management in CRE but you will pay for it with the work load meant for double the staff you will have.  There is no work life balance many Property Managers work past midnight multiple days a week. The company is also extremely clickey and if you don't get in the right group you will have no information on the company happenings.

My day at 255 alhambra was incredible. My tenants were all a pleasure to be with.  I learned to prioritize work orders and handle any and all issues regarding the property including but not limited to HVAC chiller controls. Plumbing, electrical, lighting.  I assisted and facilitated Leeds Certification for 255 Alhambra and I saved approximately $100,000 in utilities alone for property. 
The most enjoyable part of the day was dealing with the tenant and ensuring tenant satisfaction. Prior Management was incredible to work for which I worked for for 5.5 years until the change in March. And I worked for same GM under Unicco prior to the transition to Transwestern.

Top Job Titles	Average Salary
Property manager 3 salaries reported	$81,833 per year
Order picker 9 salaries reported	$42.30 per hour
Accountant 3 salaries reported	$56,000 per year
Commercial real estate agent 1 salary reported	$24.50 per hour
Staff accountant 2 salaries reported	$70,000 per year

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