calibration technician

senior calibration technician

call center supervisor

call center representative

field service technician

Trescal

Yes - 100% turnover in less than 2 years and the CEO is clueless as to why.
You will not have the proper calibration standards, accessories  or procedures or data sheet templates or training to calibrate items the majority of the time.   You will get ridiculous and  unreasonable production targets.  
For on-site work, you will rarely  get an accurate item list or work order or PO, or any chance to review items to work on before you are sent on-site.  You will be flying blind often.  You will be assigned work on-site that you have received absolutely no training on.  On-sites can range hundreds of miles away and you will be on-site about 85% of the time, so they will lie to you and tell you 50%  just to get you in the door.   
The high turnover rate means at any one time your lab is always operating at the bottom of the learning curve...  By design they hire un-trained kids and make them into technicians so that they can use threats and intimidation to force them to lick and stick.  They lack of personnel to address customer problems  is the main reason they keep losing customers, but the management  does nothing... 
 You will not be given adequate computer resources or comm links to do the job, instead you might get buggy software and little to no training on it, and a MiFi that might not work at the customer site.  If you don't get reception well that is just too bad.. 
 You will be expected to produce at an un-achievable rate, which is by design so they can not pay you raises   
You will be ignored by your management, they will not listen to you, and will literally turn their back on you, change the subject and walk away.      Their hubris and arrogance  is a deliberate attempt to make you feel inferior.     The managers  are the biggest cause of people quitting.
You will be evaluated by secret processes that will not be revealed to you.  You will not be given or be able to figure out how to advance from a level 1 to a level 2  or  3 technician because they really do not know themselves.    
Management at all levels above the lab manager  is incompetent and so will blame all problem on the technicians and shirk its responsibility.  Even the sales and support staff will blame technicians for all the problems...
Don't expect the national Quality people nor the National Technical manager to provide you any support either - they are pretty useless  - never could figure out what they actually do.    The  managers will change the furniture around six times a year, and hire their kids to do it, but God forbid they buy you a $5.00 pressure fitting! or a fuse.  But they find money to waste on committees and drinking parties and buying equipment the lab doesn't need...

If you are looking for a place to gain experience to move into bigger and better, well this may be it. Other than that, this place is a nightmare. The management is to worried about getting items out the door, that quality is utterly disregarded. This company is owned by investors in France. They do not care about anything but the dollar. There is NO advancement, even when you are at the bottom and they actually train you! (They know if you get more training you'll want more money)

The lack of respect towards everyday events is just purely ignorant. Everyone is onsite 24-7. Lab work cant get done, but magically it does. Calibration standards are constantly extended (bad practice)
Poorly compensated. If you move to a competitor lab you will make 3-4$ more per hour guaranteed (I DID THAT). Everyone that worked with me does not work there anymore. (isn't that a sign?)

All management needs to do is care.. They act like they do, but they don't. Constant lies and deceit. This isn't just a bad experience or me getting let go and now I am salty. This is the common feeling among every Trescal employee below a lab manager level. Read these reviews, it is consistent. 

Someone will reply to this review looking like they care. They will offer a number for complaints. It's all for show. HR came to our lab several states away, had us voice our complaints, and did SQUAT. All that was for is HR to label the people to look out for because they all are on their own agenda. Guess what? She doesn't even work their anymore, (another sign).

Seriously do not get a job here unless you are utterly desperate and don't care about work conditions. Everyone quits to go to a competitor. It is a fact. I took the top 2 producers of that company (my friends), good people, good technicians and now they are happier than ever. Proper lab with proper management. We take unhappy trescal customers daily, because that company cannot provide quality in any form or fashion.

ENJOY!

I knew something was wrong when I started here. These were the most antisocial and awkward people I have ever met. The lab manager was under a ton of pressure, and it showed in his attitude toward many of the employees. He isn’t well liked by the rank and file.

My immediate supervisor never set me up to succeed. They were out of state and never once came to meet me, work with me, or train me. Training consisted of about a week with a coworker who was disengaged and unconcerned. There were too many moving parts in their backward and archaic systems, and I was expected to operate at an expert level after only five months.

My supervisor had worked with this company for decades and had unrealistic expectations for performance. Instead of offering encouragement, it was constant belittling and combativeness. Their idea of training was pawning it off on other managers because they couldn’t be bothered with it.

Also, this was the worst group of whining crybabies I’ve ever seen in my life. Never share anything with coworkers if you land a job here—they are just going to tell management about it.

What is the best part of working at the company?
Working on wide range of equipment and unique equipment. Ability to learn new disciplines.

What is the most stressful part about working at the company?
The management. Employees are a dine a dozen. If you don't exceed expectations and go above and beyond your job requirements you will not move up, you will be looked down on by management and you will not score high enough on yearly personal review to get significant raise. Also you can lose your job anytime when business slows down.

What is the work environment and culture like at the company?
Management doesn't show they care about you, it's all about what you have to offer. Your personal time is irrelevant, Trescal must be number 1 priority in your life if you want to succeed with company.

What is a typical day like for you at the company?
Come into work, go to bench, check email, grab equipment off shelf that is longest awaiting cal. Find procedure and data sheet, calibrate, send unit to QA. Repeat, repeat, repeat.

my typical day at work involves never having enough time in a day to get my job done because i'm too busy fixing the mistakes that everybody else is making and no one is being held accountable..write ups do not happen and people do not get fired when they should be fired...the only time anyone leaves is when they are finally fed up enough to just say [forget] this [stuff] (for lack of an ability to use the more colorful language that is actually used) and walk out.
there are cliques and if you arent part of them then you arent paid well at all, you are ignored and forgotten about 
there is sexism - women are paid less than men even if they are far more intelligent and more capable, and carrying a much bigger workload
hardest part of the job is smiling politely for the customers and making up some excuse when trying to answer their furious demands about why their equipment has been sitting on a shelf in a lab untouched for weeks or months when you know the truth is that its just pure lackadaisical management

No REAL sense or care for quality. I starting looking for a new job the first week I started. 
The majority of the time, the calibration is not even being performed due to ludicrous demand to make money. Any company out there using these guys for your calibration service, I recommend scrutiny, unless you yourself do not care, which anymore, is all one sees. Especially from their fleet of on-site trailers. Gear goes in one end of the "magic school bus" and comes out stickered. 
I will say, in most cases this is not the fault of the technicians, they have a good ones, but no means to actually perform their job well, a combination of not being given enough time, nor the equipment. 
During my time there, the only good thing was the handful of solid individuals I met. Trescal could do themselves a favor and re-staff the entire NC lab. 
Thankfully I left years ago, so maybe things have changed, but from what I hear from people I am in contact with, it hasn't. There are other options, keep looking. 

What is the best part of working at the company?
Liked the people worked with, nothing else to report

What is the most stressful part about working at the company?
Output, output, and more output, they just wanted us to do unbelievable amounts of work each day.

What is the work environment and culture like at the company?
HR is reasonable to deal with for medical issues. Top people do not understand what is entailed in specific jobs so they think that not having some types of automation or old equipment should not impact our ability to do calibrations. They need to sit in to do our jobs to see what is entailed and how difficult it is to work with either bad equipment or no automation. Literally, they need to try the jobs themselves. This is upper management that should do this.

What is a typical day like for you at the company?
Calibration all day. Lunch time and very rare meetings.

I started working at Mat Solutions, Trescal acquired Mat and since then I have been working as Securitas Refurb Stanley Health care devices for 6 years and since then I do the same thing but every day I learn something new.  The work environment there is calm, the boss does not bother anyone as long as we do the work correctly and on time.  All the colleagues are friendly although there is always one or another gossiper who carries and brings gossip everywhere there is always one who screws up.  but what can we do .  The schedule is flexible, it is a single shift for now, it is not known if that will change in the future.  But you can do the work and go home.  Overtime is prohibited due to the economic problems of daily life.  It's not a perfect place but I'm not complaining.

Things I heard three different employees say out loud to me: "Cotton Picker, I hate women, Do you sleep your way to the top?" Again, all three statements were said by THREE different people so this is not a one person issue. Needless to say, it is a very toxic workplace culture. Management: non-existent and it seems like they like it that way since they have had the same job posting since forever. I'm operating under the assumption that they are probably waiting to fill the position with someone who will carry on the same toxic workplace culture. Hardest part of the job: working with people who can't accept constructive criticism and having to be victim to their gaslighting when you do so. Most enjoyable part of the job: leaving at the end of the day. 

The company like everything has its two sides, good and bad. However, in the last two years, the changes have been beneficial and enabling a more positive view.
I believe that what has stood out the most lately at the Santo André unit in Brazil has been the change in management over the last few years. The changes that manager Alexandre Koga brought in terms of management, follow-up, support and opportunities, positively changed the organizational climate of the unit and provided us with a new perspective, long lost.
On the negative side, I believe that salaries and positions could be better defined, as well as benefits.

Top Job Titles	Average Salary
Calibration technician 38 salaries reported	$36.38 per hour
Senior calibration technician 8 salaries reported	$32.50 per hour
Call center supervisor 13 salaries reported	$26.00 per hour
Call center representative 13 salaries reported	$26.00 per hour
Field service technician 3 salaries reported	$39.00 per hour

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